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Mobile phone display – white block under the footer

This topic has 8 replies, 2 voices, and was last updated 6 years, 2 months ago ago by Rose Tyler

Don Estefan

Participant

November 15, 2017 at 08:46

Hello 8-Team,

in the forum I can´t find a help for my issue. 🙁 So, I write you here. 😉

If I look my website on my mobile phone, I have there some differences to my website on the PC.

1.) In the main menu it displays a page/menu \”Newsletter\”. How I can deactivate that? If I look that at my PC, this looks well without \”Newsletter\”. I can´t find the way to disable that. 🙁

2.) In the main menu I have the page \”Help\” and if I scroll at the end to the footer on my mobile phone, under the footer it shows a white empty block. How I can disable this? On my PC i haven´t this problem!

For example on the page \”Terms & Conditions\” on my mobile phone, I haven´t this problem with the with empty block under the footer.

On the page \”Contact\” I have the same problem on my mobile phone with the white empty block unter the footer.

On the Woocommerce category page I have also the same problem on my mobile phone display.

How I can resolve that issue?

Thank you a lot in advance with your help,

Stefan

Please, contact administrator
for this information.

#177628 Copied Theme version: 4.12 WooCommerce version: 3.2.3

7 Answers

Rose Tyler

Support staff

November 15, 2017 at 09:34

Hello,

1. Please go to Theme Options > E-Commerce > Promo Popup > Enable promo popup > Off.
2. Could you please provide some screenshots of this problem to help me understand more?

Regards

#177639 Copied

Don Estefan

Participant

November 15, 2017 at 10:25

Hi & thanks Rose, done! 🙂

That was the right switch for the right solution! 🙂

Kind Regards, Stefan

#177646 Copied

Rose Tyler

Support staff

November 15, 2017 at 10:32

You’re welcome!
Let us know if you need any further assistance.

Regards

#177650 Copied

Don Estefan

Participant

February 13, 2018 at 11:56

Hello,

I noticed a problem in my main menu “All Products”. I wanted to change the menu title to “Portfolio” in English language, but it is not possible to save the changes in Appearance – Menus.

This menu title is inserted in a “8Theme custom link options”.

When I change the title to another and push on Save Menu, no changes are happens.

I cannot find the solution for it and needed your help, please.

Kind regards, Stefan

Please, contact administrator
for this information.

#184928 Copied Theme version: 4.18 WooCommerce version: 3.3.1

Rose Tyler

Support staff

February 13, 2018 at 11:58

Hello, @Don Estefan

Please clear cache and try one more time.

Regards

#184930 Copied

Don Estefan

Participant

February 13, 2018 at 12:27

Hi, sometimes are the things are very small to resolve something. It´s done with your help! 🙂 Reg. St.

#184938 Copied

Rose Tyler

Support staff

February 13, 2018 at 13:03

You’re welcome!
Have a nice day.

Regards

#184947 Copied
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