Hello,
Please provide screenshot of the problem and temporary wp-admin access in Private Content so we can take a closer look.
Thanks in advance.
Regards
Hello,
Please provide screenshot of the problem and temporary wp-admin access in Private Content so we can take a closer look.
Thanks in advance.
Regards
Hello,
Please read our documentation https://www.8theme.com/documentation/docs/widgets-custom-widget-areas/
You can create footer static block and add this in in Appearance > Widgets > Footer area, or as on our organic demo – http://prntscr.com/iketfr (different widgets added into all 4 footer areas).
http://prntscr.com/ikeufk
<img src="https://www.8theme.com/demo/xstore/organic/wp-content/uploads/sites/14/2016/08/logo-organic-footer.png" alt="logo-footer-retina" width="160" height="29" />
This is easy to update text from footer widget area. Add here information about your store.
48 Park Avenue,
East 21st Street, Apt. 304
New York NY 10016
Email: <mark><a href="mailto:youremail@site.com">youremail@site.com</a></mark>
Phone: <mark>+1 408 996 1010</mark>
<div class="row">
<div class="col-md-6 col-sm-6 col-xs-6">
<ul class="menu">
<li><a href="#">Home Page</a></li>
<li><a href="#">About Us</a></li>
<li><a href="#">Delivery Info</a></li>
<li><a href="#">Conditions</a></li>
<li><a href="#">Order Tracking</a></li>
<li><a href="https://www.8theme.com/demo/xstore/organic/my-account/">My Account</a></li>
<li><a href="https://www.8theme.com/demo/xstore/organic/wishlist/view/">My Wishlist</a></li>
</ul>
</div>
<div class="col-md-6 col-sm-6 col-xs-6">
<ul class="menu">
<li><a href="#">London</a></li>
<li><a href="#">San Francisco</a></li>
<li><a href="#">New Orlean</a></li>
<li><a href="#">Seattle</a></li>
<li><a href="#">Portland</a></li>
<li><a href="#">Stockholm</a></li>
<li><a href="#">Hoffenheim</a></li>
</ul>
</div>
</div>
http://prntscr.com/ikev7a
http://prntscr.com/ikevdk
Regards
Hello,
There are a few ways to add custom css correctly so it won’t disappear after theme update: – custom css areas in Theme Options, custom.css file in parent theme or style.css file in child theme.
If you upload and activate a child theme nothing will be changed, because child theme is a theme that inherits the functionality and styling of another theme, called the parent theme.
Child themes you may find here – https://www.8theme.com/download-plugins/ or in theme package. For example, find royal-child folder in theme package and upload it to /wp-content/themes/ folder.
Regards
Hello, @Royalty
I am glad that you sorted out.
Regards
Hello,
Please add this code in Custom css:
.nav-sublist-dropdown:before {
top:-20px;
}
Regards
Hello,
You may use this custom css code:
.add_to_cart_button {
background-color: red;
}
.shopping-container .btn.border-grey {
background-color: black;
border-color: black;
}
.btn.filled {
background-color: #00000059;
}
.shopping-container .wc-proceed-to-checkout a {
background-color: red !important;
}
Change colors to any you need.
Regards
You’re welcome! From the 4.0 update, all the custom styles come not like inline CSS but as styles from separate file – dynamic.css (to speed up the site loading). If you created child theme before 4.0 update you need to do it.
Regards
Hello,
Thanks for the topic.
1. I do not see the problem http://prntscr.com/ikctyw. Is it solved?
2. If you plan to create multilanguage site you may use WPML, but if you want to simply translate site to one language I would recommend you use Loco translate plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Please add this custom css code in Theme Options > Custom css:
.top-bar .languages-area .topbar-widget {
padding-top: 0px;
}
.top-bar .top-links {
margin-top: 10px;
}
https://prnt.sc/ikcwi7
3. You can add information in “Left side top bar area” and we will help you with custom css code to display it in the center.
4. The most important part of optimizing your site is caching. We recommend using W3 Total Cache. Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/
Also, optimize images. Please read how to do this:
http://premium.wpmudev.org/blog/10-best-image-optimization-plugins-to-speed-up-your-wordpress-site/
http://www.elegantthemes.com/blog/tips-tricks/optimize-images-for-your-wordpress-website
this article also can be useful – https://www.sparringmind.com/speed-up-wordpress/
+ https://www.8theme.com/reply/169282/
5. Please describe your problem in more details.
6. You do not need to worry about this, you can simply delete unnecessary codes from Theme Options. If you use a lot of custom css code, transferring of the code from Theme Options to style.css file of child theme may a bit speed up your site.
7. What woocommerce plugin version do you use?
Regards
Hello,
Please, clear cache and check https://prnt.sc/ikcgvx (you can change custom css code if this is needed -http://prntscr.com/ikchzj).
Regards
Yes, this is correct.
We recommended using the child theme, because this theme is the best way of modifying an existing theme. For example, you’ll lose all modifications in .php files after each theme update if you did them in parent theme files. But if you do not plan to edit files of theme, you may use parent theme without any problems.
Regards
Hello,
Thanks for the topic. The advanced carousel element relates to Ultimate VC addons plugin functionality. Tell me how it works with a default theme? Or you have problems only when our theme is activated. Because we are theme support and we can help you with issues related strictly to our theme.
Could you please provide temporary wp-admin access in Private Content so we can take a closer look?
Also, make sure that you use latest versions of required plugins – https://www.8theme.com/download-plugins/
Regards
Hello,
You’re welcome!
Have a nice day.
Regards
Hello,
Child theme is a theme that inherits the functionality of the parent theme. With a child theme, you can make modifications or add additional functionality to the parent theme. The child theme offers the safest and easiest way to modify an existing theme, whether you want to make a few small changes, or extensive ones. Read more – https://codex.wordpress.org/Child_Themes
You need to have both themes on site, the child theme should be activated.
Feel free to ask if you have any other questions.
Regards
Hello,
I’ve created “Brushed Effect (demo product)”. Please check.
Do I miss any other your question? Just let me know.
Regards
Hello,
You may use Insert Headers and Footers plugin.
Regards
Hello,
All the archives are checked by our team and by ThemeForest team. Maybe you have any chrome extensions that block archives that include js files even if they do not have the malware code.
Also, we found that many users faced the similar problem with other themes and files from Envato https://forums.envato.com/t/possible-virus-or-malware-in-theme/157975/10
So, I suppose you need to wait when Envato team fix this.
Regards
Hello,
WPBakery Page Builder > Role Manager > Post Types > Custom > choose all the post types you want to use VC for http://prntscr.com/ikb41u
Regards
Hello,
royal/woocommerce/cart/cart.php http://prntscr.com/ikb291
Feel free to ask if you have any other questions.
Regards
Hello,
Please create an empty dynamic.css file in woopress-child theme folder and set permissions 777 for the file + add wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' ); in woopress-child/functions.php file. Then go to Theme Options and re-save them.
Let me know if the problem will be fixed.
Regards
Hello,
I do not see the problem with images on your site. What php version do you use now?
Regards
Hello,
You’re welcome!
Here you can find more information about included plugins – https://www.8theme.com/documentation/xstore/plugins/included-plugins/
Regards
Hello,
Done.
Let us know if you need any further assistance.
Regards
Hello,
I hope you are well today and thank you for your question.
Customize > Woocommerce > Product Catalog > Products per row.
Also, you can select “Number of slides per view” in Theme Options > E-commerce > Single Product Page.
Feel free to ask if you have any other questions.
Regards
Hello,
Please buy the xstore and send us the purchase code + simultaneously send the refund request to the royal theme on ThemeForest. We will confirm the request as soon as we check the license of the xstore, so return you the price of the royal. It saves 10 $, because the xstore is cheaper.
Regards
Hello, @Rodrigo
You have an etheme.js file in woopress-child/js folder. In this case, this is not the correct name for the file. We’ve renamed etheme.js to etheme-child.js file, so the problem should be solved. Please, clear cache and check.
I realized that at some time the domain of my store started adding some numbers in front of the domain, could you tell me why this happens?
It’s because of WooCommerce settings (WooCommerce > General > Default customer location > Geolocate with page caching support). Read for more information https://docs.woocommerce.com/document/configuring-woocommerce-settings/
Regards
Hello,
Please clear cache and check one more time http://prntscr.com/ika96z > http://prntscr.com/ika9vz
Regards
Hello,
Theme Options > E-Commerce > Single Product > disable Ajax add to cart.
Regards
Hello,
Thanks for the topic. Please provide link to page with the problem and temporary wp-admin access in Private Content.
Regards
Hello, @ycs7a
Please, be more specific and describe the issue in details.
Regards
Hello, @khoavo
Ok. We will do our best to help you.
Regards