Hello,

Child theme is a theme that inherits the functionality of the parent theme. With a child theme, you can make modifications or add additional functionality to the parent theme. The child theme offers the safest and easiest way to modify an existing theme, whether you want to make a few small changes, or extensive ones. Read more – https://codex.wordpress.org/Child_Themes
You need to have both themes on site, the child theme should be activated.
Feel free to ask if you have any other questions.

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Hello,

You may use Insert Headers and Footers plugin.

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Hello,

WPBakery Page Builder > Role Manager > Post Types > Custom > choose all the post types you want to use VC for http://prntscr.com/ikb41u

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Hello,

Please create an empty dynamic.css file in woopress-child theme folder and set permissions 777 for the file + add wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' ); in woopress-child/functions.php file. Then go to Theme Options and re-save them.
Let me know if the problem will be fixed.

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Hello,

You’re welcome!
Here you can find more information about included plugins – https://www.8theme.com/documentation/xstore/plugins/included-plugins/

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Hello,

I hope you are well today and thank you for your question.
Customize > Woocommerce > Product Catalog > Products per row.
Also, you can select “Number of slides per view” in Theme Options > E-commerce > Single Product Page.
Feel free to ask if you have any other questions.

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Hello, @Rodrigo

You have an etheme.js file in woopress-child/js folder. In this case, this is not the correct name for the file. We’ve renamed etheme.js to etheme-child.js file, so the problem should be solved. Please, clear cache and check.

I realized that at some time the domain of my store started adding some numbers in front of the domain, could you tell me why this happens?

It’s because of WooCommerce settings (WooCommerce > General > Default customer location > Geolocate with page caching support). Read for more information https://docs.woocommerce.com/document/configuring-woocommerce-settings/

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Hello,

Theme Options > E-Commerce > Single Product > disable Ajax add to cart.

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Hello, @ycs7a

Please, be more specific and describe the issue in details.

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Hello,

You’re welcome!
Have a nice day.

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Hello, @khoavo

Please provide us with temporary wp-admin and FTP access in Private Content we will try to update the theme and fix issues that you described. It will take up 20 min. If some problem can’t be fixed in this time, we will ask you to create a staging site, where we will be able to explore problem deeply.

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Hello,

1. Please try to disable all 3-rd party plugins and then check the fixed header or please provide me full access, because now I can’t check plugins that using on your site.
2. Thanks for the notice. We will fix this in next theme update, that will be released within 1-2 days.

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Hello,

To get VC editor shown for static blocks go to wp dashboard > Visual Composer > Role Manager > Post Types > Custom > tick “static blocks”, https://prnt.sc/ijynmo > https://prnt.sc/ijyo09

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Hello,

The wp-admin credentials are incorrect. Please check them.

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Hello,

If you need help you can contact us in different ways: forum (content that will be added in Private Content area is visible for you and the support staff only), support chat (Theme Options > General > Layout > Support chat > On), contact form https://www.8theme.com/contact-us/
Feel free to ask if you have any other questions.

Regards