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Viewing 30 posts - 57,511 through 57,540 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 10:54

    Hello,

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 10:47

    Please, clear cache and check Earrings category now. I’ve simply set “Custom page heading image for this category” http://prntscr.com/inhsl0 > http://prntscr.com/inht6q
    Looks like there is a bug with interval value for the carousel. I’ve sent your report to our developers to fix it in next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 09:58

    Hello,

    I am glad that you sorted out.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 09:55

    Hello,

    Text from here – http://prntscr.com/inhh3q was removed to make it looks better independent of lengths these strings, for example, if the theme will be translated.
    You can add this css code in Theme Options > Custom css:

    .single-product .carousel-area .footer-product .yith-wcwl-add-to-wishlist a, .single-product .carousel-area .product .show-quickly {
        font-size: 10px !important;
    }
    

    http://prntscr.com/inhln2

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 09:38

    Hello,

    Have you sorted out with the logo? http://prntscr.com/inhd3g
    First you need to disable ‘Show footer demo blocks’ option in Theme Options->General then create footer manually. Please read more in our documentation:
    https://www.8theme.com/demo/docs/woopress/index.html#!/0_footer

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 09:34

    Hello,

    Please describe in details your problem with theme update.
    You can use the 1 license for the 1 dev domain and 1 live domain, but 1 theme license for 1 end product only. To activate theme on new site you need to deactivate it on old one via Theme Options.
    If you face any problem with the activation limit just let us know and provide your purchase code in Private Content rea.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 09:30

    Hello,

    Please provide wp-admin and FTP access in Private so we could check the problem with images more deeply, looks like it was caused by some plugin.
    Thanks for the notice about the <div>, we will fix this in next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 09:24

    Hello,

    Please provide link to page where you have related products with the problem.
    Read more about related products – https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 09:20

    Hello,

    You can overwrite “etheme_products_shortcode” function (xstore/framework/shortcodes/products.php) via child theme (functions.php file):
    wrap with

    if ( ! function_exists('etheme_products_shortcode) ) {
    common function () {
    
    }
    } // end of function exist wrapper

    https://prnt.sc/inh48v
    https://prnt.sc/ingzdb
    https://prnt.sc/ingzqh

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 09:15

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 09:13

    Hello @Rodrigo,

    You’re welcome!
    You can use arrows on the keyboard to set an exact value.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 09:02

    1. You added margin-top: -60px, that create the problem on mobile http://prntscr.com/ingwjz so simply delete this http://prntscr.com/ingwut

    and for some reason tawk.to and click to chat WA (plugin) canot show in home page. but can show in another page

    – please describe in more details, and provide some screenshots for better understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 08:51

    Hello,

    You can use this custom css code:

    .single-product-page .product-info h4,
    .single-product-page .product-info .sku_wrapper, 
    .single-product-page .product-info .posted_in {
        display:  none;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 08:41

    Hello,

    Please provide FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 08:33

    You’re welcome!
    You can use your custom css code, simply add !important;http://prntscr.com/ingmbg

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 08:18

    Hello,

    You can select “Reviews position” > “Next to tabs” in Theme Options, also you can remove “Description” tab using code from this article https://docs.woocommerce.com/document/editing-product-data-tabs/ (add code in functions.php of child theme).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 08:14

    Hello,

    In this case, I would recommend you to deactivate the search.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 08:07

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2018 at 08:05

    Hello, @obstgartentorte and @ldruker

    Done.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 17:05

    Theme Options > E-commerce > Single product page > Tabs type > Disable.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 17:00

    Hello,

    You use an old version of Core plugin, please update it to latest one (Appearance > Install plugins).
    Go to Appearance > Menus > create a new menu then edit your footer static block > in settings of Menu element select needed.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 16:49

    Hello,

    Logo size of your main header and fixed header are different https://prnt.sc/in67il > https://prnt.sc/in67of

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 16:31

    Hello,

    I’ve checked your site on mobile (Samsung – Chrome browser). I do not see problems that you described. Some cache can be a reason for it, so please clear cache and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 16:25

    Hello,

    1.

    .header-wrapper .container {
        max-width:  1200px;
    }

    2. 8Theme Options -> Typography -> Navigation http://prntscr.com/in5shz
    On hover you set http://prntscr.com/in5rvk in your custom css

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 16:23

    You’re welcome!
    Have a nice day too.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 16:18

    Hello,

    Oh I see, this is your product title https://prnt.sc/in5lvs and it is a reason.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 16:14

    1. Add this code in Custom css for mobile:

    .single-product .product-information-inner, .single-product .product-information .variations label {
        text-align:  center;
    }
    .single-product .product-information-inner  .quantity {
        margin-left: 20px;
    }
    .single-product .product-information table.variations, .single-product .product-information .variations label  {
        width: 100%;
    }

    2.

    .single-product-wide .product-information-inner .product_title {
        font-size: 30px;
        font-weight: 400;
    }

    4. Please describe in more details.
    5. Here is our demo https://www.8theme.com/demo/xstore/wishlist/
    6. Zoom effect shows the real size of images, if you don’t want the zoom you can disable it in Theme Options > E-commerce > Single Product Page.
    7. Add shortcode of your static block in category description.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 15:46
    .content li {
        font-weight: 400;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 15:38

    Hello,

    Do you use latest theme version?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 15:22

    Hello,

    Sorry but your explanation is a bit unclear. Could you please provide some screenshots for better understanding?

    Regards

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    Viewing 57,540 results - 57,511 through 57,540 (of 68,223 total)
Viewing 30 posts - 57,511 through 57,540 (of 68,223 total)
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