Forum Replies Created

Viewing 30 posts - 57,001 through 57,030 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 10:08

    Could you please provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 10:08

    Hello,

    Please remove this from custom css:

    .rtl .copyright .footer-sidebar-widget .textwidget img {float: right;}
    .rtl .copyright .footer-sidebar-widget .textwidget p {text-align: left;}

    and add this code:

    .rtl .copyright .a-right {
        text-align:  left !important;
        float: left !important;
    }
    .rtl .copyright .footer-sidebar-widget .textwidget img {
        float: left;
    }
    .rtl .copyright .span6 .footer-sidebar-widget {
        text-align:  right;
    }
    .rtl .footer_menu li:after {
        content: "\f105";
        font-family: FontAwesome;
        font-size: 14px;
        color: #6f6f6f;
        position: relative;
        left:  -10px;
    }
    .rtl .footer_menu li:before {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 10:04

    Hello,

    Please add this code in Theme Options > Custom css:

    @media (min-width:768px){
      .header-type-8 .menu-wrapper .languages-area{
        padding: 0px !important;
      }
      .header-wrapper .menu > li > a, .header-wrapper .header .menu-main-container .menu > li > a {
          padding-left: 10px;
          padding-right: 10px;
      }
    }
    .header-type-8 .menu-wrapper .navbar-collapse, .header-type-8 .menu-wrapper .navbar-collapse .menu-main-container .menu{
        float:none !important;
        text-align: center;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 10:00

    Hello,

    I’ve deleted the code from style.css. Please, clear cache and check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 09:54

    Hello,

    Please read our documentation https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
    You need to create a backup of your files, database and theme options (Theme Options > Import/Export > Options > Export Options) to be able to restore the site to the previous state if something goes wrong. Also, update all required plugins: https://www.8theme.com/download-plugins/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 09:45

    Hello,

    Please provide some screenshot for better understanding the desired result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 09:39

    Hello, @ldruker

    We’ve sent wp-instagram-widget.php file to your registration email.
    You need to replace this file in lifestyle/framework/widgets/ folder via FTP.
    Please provide a screenshot of the problem with a left photo.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 09:37

    Hello, @Jean Pierre

    We’ve sent wp-instagram-widget.php file to your registration email.
    You need to replace this file in lifestyle/framework/widgets/ folder via FTP.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 09:31

    Hello,

    Please clear cache and check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 09:31

    Hello,

    Customize > Woocommerce > Product Catalog > Products per row

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 09:30

    Hello,

    The price of the chosen option shows below – http://prntscr.com/it5s2a
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 09:28

    Hello,

    Customize > Woocommerce > Product catalog > Default product sorting

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 09:23

    Hello,

    I am glad that you sorted out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 09:19

    Hello,

    You can use Loco Translate plugin and change that text using translation files – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 09:17

    Hello,

    I would recommend you to add the code in functions.php file of child theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 09:14
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 09:11

    Hello,

    Do you use a child theme? What version of WC plugin using on your site?
    Please activate a parent theme and check if the problem will be solved.
    Do you use third-party plugins that do not come bundled with our theme? Try to disable them and check if the problem still persists.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 09:09

    Hello,

    Please read our documentation – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    Likely you simply need to synchronize translation files.
    Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization, you’ll be able to translate new strings or strings that were changed.
    If the problem won’t be solved even after synchronization, please provide wp-admin and FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 09:07

    Hello,

    In this case, check what static block set in Footer area, likely required text is a part of the static block (go to Visual Composer > Role manager and enable composer for the Static Blocks https://www.8theme.com/documentation/xstore/support/static-blocks/ or provide temporary wp-admin access so I can take a closer look)

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 09:03
    .single-product .product-information .price, .single-product .qty-span, .single-product .product-content .compare, .single-product .add_to_wishlist,
    .single-product .add_to_wishlist, .single-product .product-content .compare, .single-product .product-content .compare:before, .single-product .product-information .product_meta > span,
    .single-product .product-information .share-title {
        color: white;
    }
    .single-product .product-share {
        border-color: #A48640;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 08:49

    Hello,

    Please explain the desired result in more details.
    You can use static blocks to display required menus https://prnt.sc/io664z edit the mega menu content by editing the Static blocks http://prntscr.com/io66gb (go to Visual Composer > Role manager and enable composer for the Static Blocks https://www.8theme.com/documentation/xstore/support/static-blocks/ )

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 08:45

    Hello,

    We’ve made some changes via your child theme, please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 08:41

    Hello,

    Please update Massive Addons for Visual Composer plugin to 2.3.3 version.
    If the problem won’t be solved, read this reply from author of Massive Addons plugin https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?page=36&filter=all#comment_14143143 https://prnt.sc/hmu4qh and follow their suggestion.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 08:38

    Hello,

    I am glad that you sorted out.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 08:37

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 08:35

    Hello @Z Richard,

    Please check email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 08:33

    Hello,

    Please check [8theme] Product Options > Additional custom block http://prntscr.com/it54tn

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 08:30

    Hello,

    If your Main Sidebar area in Appearance > Widgets is empty, there is shown the search by default. To disable the sidebar on a page, you need to open page editor > [8theme] Layout options > Sidebar Position > Without.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 08:27

    Hello,

    Make sure that you use latest versions of Visual Composer and Massive Addons for Visual Composer plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    What PHP version do you use?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2018 at 08:26

    Hello,

    You are right, please delete the code from Theme Options > Styling > Custom css and add this in Custom css for the account page http://prntscr.com/it51x8

    Regards

  • 1 2 3 1,900 1,901 1,902 2,273 2,274 2,275
    Viewing 57,030 results - 57,001 through 57,030 (of 68,231 total)
Viewing 30 posts - 57,001 through 57,030 (of 68,231 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.