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Viewing 30 posts - 56,371 through 56,400 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 16:00

    Hello,

    You can create your own menu in Appearance > Menus > create the menu and choose it like My account in location settings.
    If you want to edit the default my account menu, it would be better to contact woocommerce support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 15:56

    Hello,

    Our theme doesn’t have a feature to search for all items. In this case, you have to use some plugin to achieve what you want.
    “Search post type” can be changed in Theme Options > Header Settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 15:45

    1. Please enable it – http://prntscr.com/j0agwb
    2. Here is example of code:

    .wp-picture .post-categories {
        background-color: #250f2d;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 15:40

    Hello,

    You’re welcome!
    Would you mind to rate our product:
    http://prnt.sc/d256m6
    https://themeforest.net/downloads
    That would be much appreciated 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 15:31

    You can use code like this http://prntscr.com/j0a9ag:

    <p>Your Name*<br />
        [text* your-name] </p>
    
    <p>Your Email*<br />
        [email* your-email] </p>
    
    <p>Website<br />
        [text your-website] </p>
    
    <p>Your Message* <br />
        [textarea* your-message ] 
    </p>
    
    <p>[submit "Send Message"]</p>

    Please read there articles – https://contactform7.com/captcha/ https://contactform7.com/2015/09/17/contact-form-7-43/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 15:13

    Here was your code – https://prnt.sc/j09xkg (xstore-child/functions.php)
    We’ve fixed this.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 15:07

    You’re welcome!
    I’ve passes your notice to our task list.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 15:02

    1. Looks like the problem relates to Massive Addons plugin. Please read this reply from author of Massive Addons plugin https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?page=36&filter=all#comment_14143143 https://prnt.sc/hmu4qh and follow their suggestion.
    2. I’ve checked the screen options button with a default theme and got the same problem. This means that the issue doesn’t relate to our theme. You can contact the wordpress support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 14:48

    Hello,

    Thank you for purchasing our theme and for reaching us.
    Please provide us with your website URL so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 14:33

    Hello,

    Please check the Home page now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 14:20

    Hello,

    Please read our documentation https://www.8theme.com/demo/docs/royal/#!/9_footer and watch video tutorial – https://www.8theme.com/videos/ (Royal – WordPress ThemeEngine – Footer Set Up)
    Let me know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 14:16

    Hello,

    Rows can be cloned http://prntscr.com/j08ylw

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 14:13

    Hello,

    To add some contact form on the page use the shortcode of form – http://prntscr.com/j08wv1

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 14:05

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 13:13

    Hello,

    Please create new topics for different questions to prevent misunderstanding.
    1. Please provide some screenshots for better understanding the desired result. You can use such screenshot maker as Lightshot and provide links of screenshots in Private Content.
    2. Please try to use this custom css code:

    .product-information .tabs.accordion .tabs-nav {
        display:  -webkit-box;
        display:  -webkit-flex;
        display:  -ms-flexbox;
        display:  flex;
        -webkit-box-orient:  vertical;
        -webkit-box-direction:  normal;
        -webkit-flex-direction:  column;
            -ms-flex-direction:  column;
                flex-direction:  column;
    }
    
    .product-information .tabs.accordion .tabs-nav li:last-of-type, 
    .product-information .tabs.accordion .tabs-nav li.first-item, 
    .product-information .tabs.accordion div:last-of-type {
        -webkit-box-ordinal-group: -1;
        -webkit-order: -2;
            -ms-flex-order: -2;
                order: -2;
    }
    
    .product-information .tabs.accordion .tabs-nav .firstItem, 
    .product-information .tabs.accordion .tabs-nav .tab-description {
        -webkit-box-ordinal-group: 0;
        -webkit-order: -1;
            -ms-flex-order: -1;
                order: -1;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 12:59

    Hello,

    Your product titles contain the sku information and this creates a conflict. We’ve disabled “Search by sku” in Theme Options. Please clear cache and check now http://prntscr.com/j07pb3

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 12:11

    Hello,

    Please describe your question in more details.
    XStore Child theme with a default functions.php file you can find here – https://www.8theme.com/download-plugins/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 12:08

    Could you please provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 12:04

    Unfortunately, there is no possibility to make the gallery there. You can use this custom css code to hide the name:

    .single-attachment .post-heading h2 {
        font-size: 0px !important;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 11:48

    Hello,

    To be able to check this we need to have the ability to login, so please add the IP to the whitelist.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 11:45

    Hello,

    Please provide us with such post URL.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 11:30

    Hello,

    Change background-size to contain and height to 357px.
    Also, it would be better if you provide temporary wp-admin access so I can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 11:15

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 10:45

    Hello,

    Please add this code in Theme Options > Custom css:

    .top-bar {
        position: fixed;
        width: 100%;
        top: 0;
        z-index: 999;
    }
    .header-wrapper .header {
        padding-top: 34px;
    }
    .fixed-header-area.fixed-already {
        top: 34px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 10:31

    Please see screenshot http://prntscr.com/j05i2k

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 10:30

    Hello,

    You’re welcome!
    1. Theme options > Blog & Portfolio > Blog Layout > Excerpt length(words) or http://prntscr.com/j05gdj
    2. Delete this code from custom css http://prntscr.com/j05hmg

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 10:24

    Hello,

    Please check your settings http://prntscr.com/j05e15 https://prnt.sc/j05epj

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 10:19

    Hello,

    Do you use third-party plugins that do not come bundled with our theme? Try to disable them and check if the problem still persists. Let us know result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 10:17

    Hello,

    Could you please provide temporary wp-admin and FTP access in the Private Content area?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 10:13

    Hello,

    1. Please read the following article https://docs.brainstormforce.com/how-to-create-google-api-key-in-order-to-make-the-google-map-element-work/
    Theme Options > Footer > Footer text color > Light
    2. Delete or change this custom css code https://prnt.sc/j058f7

    Regards

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    Viewing 56,400 results - 56,371 through 56,400 (of 68,231 total)
Viewing 30 posts - 56,371 through 56,400 (of 68,231 total)
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