Demo Import uncomplete - by matouskralik

This topic has 23 replies, 2 voices, and was last updated 6 years ago ago by Rose Tyler

  • Avatar: matouskralik
    matouskralik
    Participant
    February 21, 2018 at 14:32

    Hey there,

    after installing demo “Fullwidth” not everything is imported (pictures, product pictures, menu, header, etc…).

    Can you please inspect why is that? In documentation theres only instruction to press “Install theme” so I did that – but still missing some objects.

    Please, contact administrator
    for this information.
    22 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 22, 2018 at 08:38

    Hello,

    Thank you for purchasing our theme and for reaching us.
    Menu and images aren’t included in demo data.
    To create mega menu you need refer to the documentation https://www.8theme.com/demo/docs/woopress/#!/primary_menu

    We excluded real images from demo content and replaced them by placeholders because many of our clients had the problems with demo content import because of the large size of import file and server settings. With placeholders it takes seconds to import demo content, with images – minutes or some of users, who had limits in server setting, get the error.

    As a rule, our customers have their own images and there is no any problem to replace placeholders by real images.

    On our fullwidth demo selected header type – 6 in Theme Options > Header.

    Feel free to ask if you have any other questions.

    Regards

    Avatar: matouskralik
    matouskralik
    Participant
    March 23, 2018 at 11:20

    Hey guys, why is there doubled menu when I scroll down? 🙁

    https://ibb.co/ifqNnx

    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 23, 2018 at 13:07

    Hello,

    You have one main menu in center http://prntscr.com/iva2aa, so you need to uncheck “Main menu (right)” in Appearance > Menus > Menu Settings > Display location

    Regards

    Avatar: matouskralik
    matouskralik
    Participant
    March 28, 2018 at 21:03

    Hi again,

    I was trying to scroll down in buying process, but Its actually not working – all I can do is to use arrows on keyboard or move the display manualy with right bar in chrome browser. You can see it here – https://youtu.be/g8FlmyCF4vM

    Second thing is menu in responsive version of web – https://ibb.co/hjuSVS

    Thank you!
    Matous

    Avatar: matouskralik
    matouskralik
    Participant
    March 28, 2018 at 21:42

    And one more thing – can I replace flicr in footer with instagram feed? https://ibb.co/bFd4AS

    Thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2018 at 10:16

    Hello,

    1. I’ve disabled https://prnt.sc/ixxgsw
    2. This is the effect of your settings https://prnt.sc/ixxhm1
    3. I’ve enabled VC for static blocks (WPBakery Page Builder > Role Manager >
    Post types > Custom) so simply edit your Footer static block using Visual Composer and add Instagram element.

    Regards

    Avatar: matouskralik
    matouskralik
    Participant
    March 29, 2018 at 14:09

    Thank you – headline of Instagram module is in white color – can you please change it so its black as the other headers in footer? Thank you 🙂

    One more thing – how can I edit links and social media icons in header? 🙂

    Thank you so much!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2018 at 15:25

    1. Please add this code in Theme Options > Custom css:

    .main-footer .widgettitle {
        color: #252525 !important;
    }

    2. Theme Options > Header Settings > Header custom HTML (for 6, 7, 13, 14, 18 headers)

    Regards

    Avatar: matouskralik
    matouskralik
    Participant
    March 29, 2018 at 20:49

    I dont understand the header settings. All I see is [share] tag. How should I modify it?

    Thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2018 at 07:59

    Hello,

    Links of [share] shortcode can’t be changed without changes in files, but you may add Social links element in a static block. Add your static block in Header custom HTML by using shortcode [block id= " "]
    here is an example of block id https://prnt.sc/iydc5y

    Regards

    Avatar: matouskralik
    matouskralik
    Participant
    March 30, 2018 at 20:02

    Thank you very much, it works great.

    I got issues with BLOG page – Im unable to scroll at all (Im forced to use right bar and scroll manualy) and top úart is hidden under menu. Can you please check settings of page if theres some other setting than rest of web pages? Same goes for actual POSTs.

    http://olaffart.cz/blog

    Thank you!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 2, 2018 at 08:36

    Hello,

    You’re welcome!
    You need to disable “Full page sections” option in Page editor > Page Layout

    Regards

    Avatar: matouskralik
    matouskralik
    Participant
    April 2, 2018 at 11:07

    Thank you – scrolling in blog post is now OK, but on page https://olaffart.cz/blog its still not OK 🙁

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 2, 2018 at 14:15

    Hello,

    Please provide temporary FTP access in Private Content.

    Regards

    Avatar: matouskralik
    matouskralik
    Participant
    April 2, 2018 at 15:34

    Here you go. Thanks!

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 2, 2018 at 15:56

    Hello,

    Please clear cache and check now.

    Regards

    Avatar: matouskralik
    matouskralik
    Participant
    April 2, 2018 at 16:11

    Everything runs smoothly now. Thank you!

    I got two more things and I think we are done 🙂

    I was able to translate everything except these two things:
    1/ “Search for…” in search box – https://ibb.co/jsf1VS
    2/ Search result page is not centered – https://ibb.co/dOtAPn

    Then very last thing is message on “Thank you” page – can I somehow via CSS make the text bigger and pink? – https://ibb.co/f0fhLS

    Thank you very much! One of the best supports I have ever work with 🙂

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 08:09

    Hello,

    1. A fix for “Search for” translation will be added in next theme update.
    2. Please add this custom css code:

    .search-no-results .content {
        left:  0;
        width:  100%;
    }
    

    3.

    .woocommerce-checkout .woocommerce-thankyou-order-received {
        color: #ff5f7b;
        font-size:  20px;
    }

    Regards

    Avatar: matouskralik
    matouskralik
    Participant
    April 6, 2018 at 10:45

    Hi there, I have installed plugin with Enquiries for products but the button is positioned in really weird way – can you please check https://olaffart.cz/produkt/mikinove-saty-s-kapi-jednorozci/ (while logged in wordpress) and check this screen: https://ibb.co/fAe8HH

    Thank you!
    Matous

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