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Viewing 30 posts - 56,341 through 56,370 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 10:11

    Hello,

    Appearance > Widgets > After the products area https://www.8theme.com/documentation/docs/widgets-custom-widget-areas/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 09:31

    Hello,

    Theme Options > General > Header Settings > Show number of cart items on favicon

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 09:30

    We have fixed the bug in new theme version – http://prntscr.com/j0mr5r
    Please follow these steps:
    – rename xstore theme folder via FTP (on your site will be activated a default theme if you have such one in themes folder);
    – rename our theme folder one more time (xstore);
    – do update of xstore theme via admin panel to latest version while the default theme is activated on your site;
    – activate the xstore theme.
    Or provide us with wp-admin and FTP access in the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 09:08

    Hello,

    To achieve the desired result you need to use also custom css code. On your site, the popup doesn’t have the form now, so I can’t inspect the form via browser console and give you appropriate css code.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 09:00

    Hello,

    Please describe step by step what should we do to re-create both problems.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 08:49

    Hello,

    Here are settings for the content – https://prnt.sc/j0m85l https://prnt.sc/j0maeo + default margin for the slider element http://prntscr.com/j0m8vo
    You can change these settings or provide us with temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 08:42

    Hello,

    If you want to change the color, the appropriate code can be found in Custom css for page – http://prntscr.com/j0m61x This code make effect only on page where is added, but you can transfer it in Theme Options > Styling > Custom css to apply the custom css for all pages.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 08:25

    Hello,

    Please provide us with temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 08:22

    Hello,

    Thanks for the topic. Please provide us with full access, because we can’t check your admin panel.
    1. In 4.16 theme version Menu options were moved into popup https://prnt.sc/idhhcf so to be able to see all menu settings, you need to click on “8Theme Page Options”.
    2. Please see screenshots – http://prntscr.com/j0lx8x > https://prnt.sc/j0lxhy
    3. Find the code in our documentation – https://www.8theme.com/documentation/xstore/plugins/mail-chimp-form-custom-styles/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 08:12

    Hello,

    Shop page is the default woocommerce page, so if you want to customize it, contact woocommerce support.
    As a workaround, you can add in the menu an item with “Shop” title and link to a custom page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 08:08

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:54

    Sorry, but the menu can’t be imported. To create mega menu you need to refer to the documentation https://www.8theme.com/demo/docs/woopress/#!/primary_menu
    Feel free to ask if you have any questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:51

    Hello,

    Unfortunately, there is no such possibility in our theme.
    We can’t recommend any 3rd-party plugins with such features as we didn’t test them with the theme. You can search for some yourself and check them.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:48

    Hello,

    Please delete this custom class from row settings http://prntscr.com/j0ljne

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:41

    Hello,

    Please delete or edit this custom css code http://prntscr.com/j0lgr4

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:36
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:34

    Hello,

    The code should work from Theme Options > Custom css. Please clear cache and check one more time – https://prnt.sc/j0ldzl

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:29

    You can use http://b….s.com/wp-login or http://b….s.com/wp-admin

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:26

    Hello,

    This Editor is the default WordPress functionality. Please note that editing of php files via admin panel is a bad practice and we recommend to make all changes in php files via FTP.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:21

    Hello,

    Great. Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:20

    Hello,

    Please check Theme Options > General > Header settings > Sign In link position

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:18

    Hello,

    Please clear cache and check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:09

    Hello,

    Please provide us with temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:06

    Hello,

    Theme Options > E-commerce > Products Page Layout > Product content elements.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:04

    Hello,

    Please disable WooCommerce Infinite Scroll and Ajax Pagination plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:02

    Hello,

    What versions of theme and woocommerce do you use?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 16:24

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 16:20

    Hello,

    Make sure that “Background Position” is “Center Bottom” in Menu options http://prntscr.com/j0b3nw.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 16:16
    .wpcf7-form textarea, .wpcf7-form input[type="text"], .wpcf7-form input[type="email"] {
        width: 100%;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 16:02

    Hello,

    Thanks for the notice. This is our bug, so I’ve passed it to our developers. It will be fixed in next theme update.

    Regards

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    Viewing 56,370 results - 56,341 through 56,370 (of 68,231 total)
Viewing 30 posts - 56,341 through 56,370 (of 68,231 total)
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