Forum Replies Created

Viewing 30 posts - 56,341 through 56,370 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 09:00

    Hello,

    Please describe step by step what should we do to re-create both problems.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 08:49

    Hello,

    Here are settings for the content – https://prnt.sc/j0m85l https://prnt.sc/j0maeo + default margin for the slider element http://prntscr.com/j0m8vo
    You can change these settings or provide us with temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 08:42

    Hello,

    If you want to change the color, the appropriate code can be found in Custom css for page – http://prntscr.com/j0m61x This code make effect only on page where is added, but you can transfer it in Theme Options > Styling > Custom css to apply the custom css for all pages.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 08:25

    Hello,

    Please provide us with temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 08:22

    Hello,

    Thanks for the topic. Please provide us with full access, because we can’t check your admin panel.
    1. In 4.16 theme version Menu options were moved into popup https://prnt.sc/idhhcf so to be able to see all menu settings, you need to click on โ€œ8Theme Page Optionsโ€.
    2. Please see screenshots – http://prntscr.com/j0lx8x > https://prnt.sc/j0lxhy
    3. Find the code in our documentation – https://www.8theme.com/documentation/xstore/plugins/mail-chimp-form-custom-styles/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 08:12

    Hello,

    Shop page is the default woocommerce page, so if you want to customize it, contact woocommerce support.
    As a workaround, you can add in the menu an item with “Shop” title and link to a custom page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 08:08

    Youโ€™re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:54

    Sorry, but the menu can’t be imported. To create mega menu you need to refer to the documentation https://www.8theme.com/demo/docs/woopress/#!/primary_menu
    Feel free to ask if you have any questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:51

    Hello,

    Unfortunately, there is no such possibility in our theme.
    We canโ€™t recommend any 3rd-party plugins with such features as we didnโ€™t test them with the theme. You can search for some yourself and check them.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:48

    Hello,

    Please delete this custom class from row settings http://prntscr.com/j0ljne

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:41

    Hello,

    Please delete or edit this custom css code http://prntscr.com/j0lgr4

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:36
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:34

    Hello,

    The code should work from Theme Options > Custom css. Please clear cache and check one more time – https://prnt.sc/j0ldzl

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:29

    You can use http://b….s.com/wp-login or http://b….s.com/wp-admin

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:26

    Hello,

    This Editor is the default WordPress functionality. Please note that editing of php files via admin panel is a bad practice and we recommend to make all changes in php files via FTP.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:21

    Hello,

    Great. Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:20

    Hello,

    Please check Theme Options > General > Header settings > Sign In link position

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:18

    Hello,

    Please clear cache and check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:09

    Hello,

    Please provide us with temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:06

    Hello,

    Theme Options > E-commerce > Products Page Layout > Product content elements.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:04

    Hello,

    Please disable WooCommerce Infinite Scroll and Ajax Pagination plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2018 at 07:02

    Hello,

    What versions of theme and woocommerce do you use?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 16:24

    Youโ€™re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 16:20

    Hello,

    Make sure that “Background Position” is “Center Bottom” in Menu options http://prntscr.com/j0b3nw.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 16:16
    .wpcf7-form textarea, .wpcf7-form input[type="text"], .wpcf7-form input[type="email"] {
        width: 100%;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 16:02

    Hello,

    Thanks for the notice. This is our bug, so I’ve passed it to our developers. It will be fixed in next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 16:00

    Hello,

    You can create your own menu in Appearance > Menus > create the menu and choose it like My account in location settings.
    If you want to edit the default my account menu, it would be better to contact woocommerce support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 15:56

    Hello,

    Our theme doesnโ€™t have a feature to search for all items. In this case, you have to use some plugin to achieve what you want.
    “Search post type” can be changed in Theme Options > Header Settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 15:45

    1. Please enable it – http://prntscr.com/j0agwb
    2. Here is example of code:

    .wp-picture .post-categories {
        background-color: #250f2d;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 3, 2018 at 15:40

    Hello,

    Youโ€™re welcome!
    Would you mind to rate our product:
    http://prnt.sc/d256m6
    https://themeforest.net/downloads
    That would be much appreciated ๐Ÿ™‚

    Regards

  • 1 2 3 1,878 1,879 1,880 2,273 2,274 2,275
    Viewing 56,370 results - 56,341 through 56,370 (of 68,227 total)
Viewing 30 posts - 56,341 through 56,370 (of 68,227 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.