Forum Replies Created

Viewing 30 posts - 55,951 through 55,980 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2018 at 09:30

    Hello,

    Please add this code in Theme Options > Styling > Custom css > Custom css for mobile:

    .single-product .products-grid.row-count-2 .product,  
    .single-product .products-grid.row-count-3 .product,  
    .single-product .products-grid.row-count-4 .product,  
    .single-product .products-grid.row-count-5 .product,  
    .single-product .products-grid.row-count-6 .product {
      width: 50%;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2018 at 09:17

    Hello,

    To disable these arrows http://prntscr.com/j5u3ek

    .single-product .swiper-control-bottom .swiper-custom-left, .single-product .swiper-control-bottom .swiper-custom-right {
        display: none !important;
    }

    add code in Theme Options > Styling > Custom css.
    To change this hover effect https://gyazo.com/bc7979b2deb7a2629260615860c25c9b
    go to Theme Options > E-commerce > Products Page Layout > Image hover effect.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2018 at 09:15

    Hello,

    Please clear cache and check https://prnt.sc/j5u6jr > http://prntscr.com/j5u6d8

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2018 at 08:40

    Hello,

    Thanks for the reply. Could you please provide link to product with the problem?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2018 at 08:35

    Hello,

    Please add this code in Theme Options > Custom css > Custom css for mobile:

    .header-logo img {
        padding-left:  0;
        margin-left:  0;
    }
    .fixed-header-area .header-logo {
        margin-left:  0;
        float:  none;
        display:  inline-block;
        left:  auto;
        transform:  none;
    }
    .fixed-header-area .fixed-header > .container {
        text-align:  center;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2018 at 08:28

    Hello,

    Thank you for purchasing our theme and for reaching us.
    Best selling, recently viewed, new products are selected automatically. Featured product – http://prntscr.com/j5tjt4 http://prntscr.com/j5tk02 Sale product – http://prntscr.com/j5tki4
    Please read this article https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2018 at 08:16

    Hello,

    Please, make sure you have checked all the server requirements before the installation https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
    Also, provide us with your website URL and temporary wp-admin access in the Private Content area.
    What error do you get with the theme update? Please provide also some screenshots.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2018 at 08:11

    Hello,

    Does it work the same way with default theme like Storefront?
    Have you tried to disable all 3-rd-party plugins?
    Please let us know. Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2018 at 08:02

    Hello,

    Sorry for the delay due to the weekends.
    I do not see the problem http://prntscr.com/j5t9f1
    Please let me know what browser you use. Make sure that the browser is not very old. Also, please check the problem on different devices.
    Do you have some fonts errors in the console?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2018 at 08:01

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2018 at 07:51

    Hello,

    Please clear cache and check one more time http://prntscr.com/j5t6si

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2018 at 07:48

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2018 at 07:48

    Hello,

    Please see screenshots http://prntscr.com/j5t50y > http://prntscr.com/j5t53z
    edit your “Footer 2” static block using VC https://www.8theme.com/videos/ (Legenda WordPress Theme – How to create footer).
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2018 at 07:43

    Hello,

    Theme Options > Single Product Page or Edit product > Additional product options [8theme] http://prntscr.com/j5t3v6
    Also, please read this article https://docs.woocommerce.com/document/editing-product-data-tabs/ (add code in functions.php file of child theme)

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2018 at 07:36

    Hello,

    We are glad that the problem was solved.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2018 at 07:35

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2018 at 07:34

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2018 at 07:31

    Hello,

    Instagram API doesn’t have share function and can’t be included in share icons.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2018 at 07:29

    Hello,

    I do not see the problem http://prntscr.com/j5syyo Have you sorted out?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2018 at 07:18

    Hello,

    Sorry for the delay due to the weekends.
    Please try to activate theme now.
    Note that you may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only, please read more – https://themeforest.net/licenses/standard
    To activate the theme on new site you need to deactivate it (via Theme Options) on old site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 16, 2018 at 07:16

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2018 at 16:01

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2018 at 15:54

    Hello,

    1. Please provide me URL of such page.
    2.

    .tax-product_cat .page-heading {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2018 at 15:38

    Wp-admin credentials are incorrect. Please check them.
    I do not see the code via the console. Have you added the code in Theme Options > Styling > Custom css? Do you use cache plugin? If yes, please clear cache.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2018 at 15:20

    Hello,

    These categories are shown in the sidebar via Product Categories WC widget. All available option you can find in settings of the widget http://prntscr.com/j4ssso
    VFL-katalog category can be hidden via custom css code:

    .widget_product_categories.sidebar-widget .cat-item-155 {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2018 at 14:57

    Hello,

    Thanks for the topic.
    It looks like a cache issue. Have you checked if this problem appears with our theme only or with a default theme too? If the problem independent of theme, contact your hosting provider because the problem relates to server cache.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2018 at 14:53

    Hello,

    Thanks for the topic.
    Have you checked if this issue appears with our theme only or with a default theme too?
    What PHP version do you use? What error message do you get in the console?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2018 at 14:45

    Hello,

    Theme Options > General > Layout > Use site preloader > On and upload own Preloader image (after this you can disable the site preloader option and the gif will work on add to cart).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2018 at 14:40

    You’re welcome 🙂
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 13, 2018 at 14:39

    I am glad that you sorted out.

    Regards

  • 1 2 3 1,865 1,866 1,867 2,273 2,274 2,275
    Viewing 55,980 results - 55,951 through 55,980 (of 68,223 total)
Viewing 30 posts - 55,951 through 55,980 (of 68,223 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.