Hello,
Thanks for the reply. Could you please provide link to product with the problem?
Regards
Hello,
Thanks for the reply. Could you please provide link to product with the problem?
Regards
Hello,
Please add this code in Theme Options > Custom css > Custom css for mobile:
.header-logo img {
padding-left: 0;
margin-left: 0;
}
.fixed-header-area .header-logo {
margin-left: 0;
float: none;
display: inline-block;
left: auto;
transform: none;
}
.fixed-header-area .fixed-header > .container {
text-align: center;
}
Regards
Hello,
Thank you for purchasing our theme and for reaching us.
Best selling, recently viewed, new products are selected automatically. Featured product – http://prntscr.com/j5tjt4 http://prntscr.com/j5tk02 Sale product – http://prntscr.com/j5tki4
Please read this article https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/
Regards
Hello,
Please, make sure you have checked all the server requirements before the installation https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
Also, provide us with your website URL and temporary wp-admin access in the Private Content area.
What error do you get with the theme update? Please provide also some screenshots.
Thanks in advance.
Regards
Hello,
Does it work the same way with default theme like Storefront?
Have you tried to disable all 3-rd-party plugins?
Please let us know. Thanks in advance.
Regards
Hello,
Sorry for the delay due to the weekends.
I do not see the problem http://prntscr.com/j5t9f1
Please let me know what browser you use. Make sure that the browser is not very old. Also, please check the problem on different devices.
Do you have some fonts errors in the console?
Regards
You’re welcome!
Have a nice day.
Regards
You’re welcome!
Regards
Hello,
Please see screenshots http://prntscr.com/j5t50y > http://prntscr.com/j5t53z
edit your “Footer 2” static block using VC https://www.8theme.com/videos/ (Legenda WordPress Theme – How to create footer).
Let us know if you need any further assistance.
Regards
Hello,
Theme Options > Single Product Page or Edit product > Additional product options [8theme] http://prntscr.com/j5t3v6
Also, please read this article https://docs.woocommerce.com/document/editing-product-data-tabs/ (add code in functions.php file of child theme)
Regards
Hello,
We are glad that the problem was solved.
Regards
You’re welcome!
Regards
You’re welcome!
Have a nice day.
Regards
Hello,
Instagram API doesn’t have share function and can’t be included in share icons.
Regards
Hello,
Sorry for the delay due to the weekends.
Please try to activate theme now.
Note that you may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only, please read more – https://themeforest.net/licenses/standard
To activate the theme on new site you need to deactivate it (via Theme Options) on old site.
Regards
Hello,
You’re welcome!
Have a nice day.
Regards
You’re welcome!
Regards
Hello,
1. Please provide me URL of such page.
2.
.tax-product_cat .page-heading {
display: none;
}
Regards
Wp-admin credentials are incorrect. Please check them.
I do not see the code via the console. Have you added the code in Theme Options > Styling > Custom css? Do you use cache plugin? If yes, please clear cache.
Regards
Hello,
These categories are shown in the sidebar via Product Categories WC widget. All available option you can find in settings of the widget http://prntscr.com/j4ssso
VFL-katalog category can be hidden via custom css code:
.widget_product_categories.sidebar-widget .cat-item-155 {
display: none;
}
Regards
Hello,
Thanks for the topic.
It looks like a cache issue. Have you checked if this problem appears with our theme only or with a default theme too? If the problem independent of theme, contact your hosting provider because the problem relates to server cache.
Regards
Hello,
Thanks for the topic.
Have you checked if this issue appears with our theme only or with a default theme too?
What PHP version do you use? What error message do you get in the console?
Regards
Hello,
Theme Options > General > Layout > Use site preloader > On and upload own Preloader image (after this you can disable the site preloader option and the gif will work on add to cart).
Regards
You’re welcome 🙂
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
Regards
I am glad that you sorted out.
Regards
Please add this code in Theme Options > Styling > Custom css:
.sb-infinite-scroll-loader {
position: relative;
margin-bottom: 0px;
}
Regards
Hello,
Please add this code in Theme Options > Styling > Custom css:
.header-wrapper.header-advanced .menu-wrapper .menu > li > a {
padding-top: 1.1em;
padding-bottom: 1.2em;
}
Regards
Hello,
We are theme support and we can help you with issues related strictly to our theme. If “add to cart” does not work for you even with default theme you need to contact woocommerce support.
Regards