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Menu Navigation - by Luz Maxwell - on WordPress WooCommerce support

This topic has 9 replies, 2 voices, and was last updated 6 years ago ago by Rose Tyler

Luz Maxwell

Participant

April 15, 2018 at 18:01

Changes made to the navigation menu are not reflected. Does not change the typography or color. Thanks.

Please, contact administrator
for this information.

#191137 Copied

8 Answers

Rose Tyler

Support staff

April 16, 2018 at 08:16

Hello,

Please, make sure you have checked all the server requirements before the installation https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements
Also, provide us with your website URL and temporary wp-admin access in the Private Content area.
What error do you get with the theme update? Please provide also some screenshots.
Thanks in advance.

Regards

#191161 Copied

Luz Maxwell

Participant

April 16, 2018 at 14:42

Error:
Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Thanks

Please, contact administrator
for this information.

#191226 Copied

Rose Tyler

Support staff

April 16, 2018 at 14:58

Hello,

Please increase PHP time limit to 500 and PHP post max size to 64M. If the problem with automatic theme updating won’t be solved, you can update theme via FTP https://xstore.helpscoutdocs.com/article/63-theme-update
Also, describe in more details what settings for menu do not work. You can use such screenshot maker as Lightshot and provide links of screenshots in Private Content.
Thanks in advance.

Regards

#191228 Copied

Luz Maxwell

Participant

April 16, 2018 at 15:43

Do I need to modify the php.ini ?

Thanks

Please, contact administrator
for this information.

#191240 Copied

Rose Tyler

Support staff

April 16, 2018 at 15:47

I would recommend to contact your hosting provider and ask to increase required values.

Regards

#191242 Copied

Luz Maxwell

Participant

April 16, 2018 at 16:00

Sending the screenshots that show the colors in menu navigation are not working

Thanks

Please, contact administrator
for this information.

#191247 Copied

Luz Maxwell

Participant

April 16, 2018 at 20:13

In the screenshots sent before, you can see that the colors have not been updated and neither the font type assigned.

When the mouse is passed over the text it becomes transparent.

Thanks

Please, contact administrator
for this information.

#191267 Copied

Rose Tyler

Support staff

April 17, 2018 at 08:59

Hello,

I do not see the problem http://prntscr.com/j6az4w
Do not forget to clear cache before checking.

Regards

#191299 Copied
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