This topic has 7 replies, 2 voices, and was last updated 6 years, 5 months ago ago by Rose Tyler
When you click on a product and it goes to the single product page the main photo thumbnail is the same size of the actual main product photo. Any help on fixing this is greatly appreciated, thanks.
Hello,
Does it work the same way with default theme like Storefront?
Have you tried to disable all 3-rd-party plugins?
Please let us know. Thanks in advance.
Regards
I tried the theme storefront I don’t have that problem. I haven’t added any new plugins, I don’t know what it could be. Your help on this is greatly appreciated. Thank you
Hello,
You use an old version of Core plugin, please update the plugin in Appearance > Install plugins then clear cache and check single product page.
If the problem won’t be solved, please provide FTP access. Also, let us know if you made changes in theme template files.
Regards
Also, please set 4 in Theme Options > E-commerce > Single Product Page > Number of slides per view.
Regards
It worked! I did as you said and it all went back to normal. Thank you very much for your help. Thanks
You’re welcome!
Have a nice day.
Regards
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