Page 1840 – 8theme.com

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Viewing 30 posts - 55,171 through 55,200 (of 68,187 total)

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Rose Tyler

Support staff

May 18, 2018 at 07:04

Hello,

Make sure you use latest versions of Visual Composer and Massive Addons for Visual Composer plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Also, provide temporary wp-admin access in the Private Content area, so we can take a closer look.

Regards

#193204 Copied In reply to: WP Bakery plugin not working

Rose Tyler

Support staff

May 18, 2018 at 07:01

Hello,

You’re welcome!

Regards

#193203 Copied In reply to: All options disappeared on page editing view

Rose Tyler

Support staff

May 17, 2018 at 15:35

Hello,

Please rename menu-images folder in legenda/framework/thirdparty folder and upload a new menu-images folder. We have sent an archive of the new folder to your registration email. You need to unzip it before uploading via FTP. Then check menu options, if all works fine, you can delete the renamed folder.

Regards

#193185 Copied In reply to: help for use v plugin

Rose Tyler

Support staff

May 17, 2018 at 15:06

Hello,

Please read these articles – https://www.themepunch.com/revslider-doc/slider-setup https://www.themepunch.com/faq/incorrect-position-or-size-for-text-button-or-shape/

Regards

#193184 Copied In reply to: the slider revolution wider

Rose Tyler

Support staff

May 17, 2018 at 14:01

You’re welcome!

Regards

#193182 Copied In reply to: insert any things in header next to de logp

Rose Tyler

Support staff

May 17, 2018 at 13:32

Dear @Simon,

You’re welcome!
Feel free to ask if you have any other questions.

Regards

#193180 Copied In reply to: Image Gallery At Top of Single Product Page / Revolution Slider Not Working

Rose Tyler

Support staff

May 17, 2018 at 13:28

Hello,

1. You can do this only by additional customization.
Check this article, maybe it helps you https://businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/
Use child theme for any type of customization.
2. This works in the same way even with the default theme http://prntscr.com/jj1y7r so unfortunately, we can do nothing from our side.

Regards

#193178 Copied In reply to: Image Gallery At Top of Single Product Page / Revolution Slider Not Working
Rose Tyler

Support staff

May 17, 2018 at 12:24
We recommend making changes in template files via child theme to prevent losing them after theme update. css code can be added in custom.css file of parent theme or in style.css of the child theme and this code won’t be lost after theme update.
Please change:

.header .contact-us { display: table-cell; vertical-align: middle; }

to

.header .contact-us { margin-top: 30%; margin-right: 25%; } @media only screen and (max-width: 890px) { .header .contact-us {display: none;} }

Regards
#193176 Copied In reply to: insert any things in header next to de logp
Rose Tyler

Support staff

May 17, 2018 at 10:16

I’ve edited your legenda-child/header.php file via FTP. Please clear cache and check now – http://prntscr.com/jizde0
I do not see the custom code via the console on your site. Whare you added the code? Please add required custom css in style.css file of the child theme.

Regards

#193169 Copied In reply to: insert any things in header next to de logp
Rose Tyler

Support staff

May 17, 2018 at 08:45
Hello,

Please see an example – http://prntscr.com/jiy74y > http://prntscr.com/jiy7cp
<div class="contact-us"><div>Custom text</div></div>

.header .contact-us { display: table-cell; vertical-align: middle; }

Regards
#193163 Copied In reply to: insert any things in header next to de logp
Rose Tyler

Support staff

May 17, 2018 at 08:18

Hello,

Please provide FTP access (FTP hostname, FTP username, FTP password) also, so we can take a closer look.

Regards

#193162 Copied In reply to: help for use v plugin

Rose Tyler

Support staff

May 17, 2018 at 08:02

Hello,

You need to create empty twitterCache.json file in royal/framework/cache folder and set permissions 777 for the file http://prntscr.com/jixp77

Regards

#193161 Copied In reply to: Twitter Widget Error

Rose Tyler

Support staff

May 17, 2018 at 07:58

Hello,

Please read this topic https://www.8theme.com/topic/personal-fonts/
Let us know if this helps.

Regards

#193160 Copied In reply to: Indie Flower Font

Rose Tyler

Support staff

May 17, 2018 at 07:42

Hello,

Checkout page is the default WooCommerce page, that can’t be edited using WPBakery Page Builder https://docs.woocommerce.com/document/woocommerce-pages/
You may check https://wordpress.org/plugins/woocommerce-checkout-manager/ plugin if you need to make changes on the checkout page.
Feel free to ask if you have any other questions.

Regards

#193159 Copied In reply to: In woopress

Rose Tyler

Support staff

May 17, 2018 at 07:36

Hello,

The code works if I test it via the console – https://gyazo.com/df5e2e11671f9da5ce45e7e36a5c4f4a
You can add custom css code in 2 ways: style.css file of the child theme or Custom css area (Theme Options). To make custom code works from Theme Options, in child theme should be created the empty dynamic.css file and in functions.php of child theme should be added this code:
wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' );

Regards

#193158 Copied In reply to: FLOATING SIDEBAR

Rose Tyler

Support staff

May 17, 2018 at 07:32

Dear @Eprana,

I do not see the code on your site via the console. Could you provide temporary wp-admin access in the Private Content area?
Please note if you created child theme before 4.0 update you need to make changes in your child theme functions.php file – add one line http://prntscr.com/ikbhbt
wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' );
after that create an empty dynamic.css file in child theme directory.

Regards

#193157 Copied In reply to: REMOVE AUTHOR IN EXCERPTS OF "RELATED POST"

Rose Tyler

Support staff

May 17, 2018 at 07:27

Hello,

Have you tried to disable all 3rd party plugins?
Does it work in the same way with a default theme?

Regards

#193156 Copied In reply to: Managing Menus

Rose Tyler

Support staff

May 17, 2018 at 07:17

Hello,

Please read this topic – https://www.8theme.com/topic/excerpt-length-words-probleme/

Regards

#193155 Copied In reply to: How can I make blog post layout excerpt length zero words?

Rose Tyler

Support staff

May 17, 2018 at 07:14

Hello,

You’re welcome!

Regards

#193154 Copied In reply to: Header: Diferent logo image for each website language

Rose Tyler

Support staff

May 17, 2018 at 07:10

Great. This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

Regards

#193152 Copied In reply to: Top bar height

Rose Tyler

Support staff

May 17, 2018 at 07:09

You’re welcome!

Regards

#193150 Copied In reply to: Function error

Rose Tyler

Support staff

May 16, 2018 at 16:05

Hello,

Do you have this space with parent theme activated on site?
Have you tried to disable all 3rd party plugins?

Regards

#193125 Copied In reply to: Top bar height

Rose Tyler

Support staff

May 16, 2018 at 15:55

Hello,

We don’t provide support for 3-rd party plugins as it’s out of our support scope. Sometimes, not always, you need additionally customize theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make theme compatible with all the existing plugins.

Please describe in more details how the plugin should work on your site and give me more information about the conflict.

Regards

#193122 Copied In reply to: help for use v plugin

Rose Tyler

Support staff

May 16, 2018 at 15:30

You’re welcome!

Regards

#193120 Copied In reply to: Order of Product Tags

Rose Tyler

Support staff

May 16, 2018 at 15:29

Hello,

Have you checked if this error appears with child theme only or with parent theme too?

Regards

#193119 Copied In reply to: Function error

Rose Tyler

Support staff

May 16, 2018 at 15:24

You’re welcome!

Regards

#193117 Copied In reply to: Problem wit Typography

Rose Tyler

Support staff

May 16, 2018 at 15:24

Hello,

Have you tried to disable all 3rd party plugins? Firstly, you need to be sure that the problem is not caused by one of the additional plugins.
Also, check if you have this js error in console http://prntscr.com/jin97v with default WC theme – Storefront.

Regards

#193116 Copied In reply to: Add to cart button causes infinity to buffer for a long time
Rose Tyler

Support staff

May 16, 2018 at 14:41
Hello,

Thanks for the question. This problem we will fixed in next theme update. For now, please edit legenda/framework/theme-functions file via FTP and change https://prnt.sc/jimgb4 to https://prnt.sc/jimgu5

<?php if(!empty($sfont['font-family'])): ?> font-family: <?php echo '"' . $sfont['font-family'].'";'; endif; ?> <?php if(!empty($sfont['google-font'])): ?> font-family: <?php echo '"' . str_replace("+", " ", $sfont['google-font']).'";'; endif; ?>

Regards
#193112 Copied In reply to: Problem wit Typography
Rose Tyler

Support staff

May 16, 2018 at 14:34
Hello,

You can enable Breadcrumbs in Theme Options > General > Breadcrumbs (and disable it only on some pages via [8theme] Layout options http://prntscr.com/jimfz1)
or add this code in Theme Options > Styling > Custom css:

.woocommerce-page .content-page { margin-top: 3em !important; }

Regards
#193111 Copied In reply to: Header spacing for pages and product pages
Rose Tyler

Support staff

May 16, 2018 at 14:07

Hello,

Please clear cache and check one more time, because I do not see any problem with the code.

Regards

#193109 Copied In reply to: Order of Product Tags
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Viewing 55,200 results - 55,171 through 55,200 (of 68,187 total)

Viewing 30 posts - 55,171 through 55,200 (of 68,187 total)

← 1 2 3 … 1,839 1,840 1,841 … 2,271 2,272 2,273 →

Forum Replies Created

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