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Help for use v plugin - by spallsport - on WordPress WooCommerce support

This topic has 10 replies, 3 voices, and was last updated 5 years, 11 months ago ago by Rose Tyler

spallsport

Participant

May 16, 2018 at 15:43

Hi, Woocommerce recomended me to use the Nav Menu Roles plugin for hide any options in the menu.
This plugin is in conflict with the code of the legenda theme, please can you help me?
Thanks

#193121 Copied

9 Answers

Rose Tyler

Support staff

May 16, 2018 at 15:55

Hello,

We don’t provide support for 3-rd party plugins as it’s out of our support scope. Sometimes, not always, you need additionally customize theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make theme compatible with all the existing plugins.

Please describe in more details how the plugin should work on your site and give me more information about the conflict.

Regards

#193122 Copied

spallsport

Participant

May 16, 2018 at 15:59

Hi, this link send me the peopple of woocommerce https://www.skyverge.com/blog/creating-woocommerce-memberships-menus-members/
If you see the pictures in thisexplanation you could see the display options should appear in the menu, but they don´t appears.
Thanks

#193124 Copied

Olga Barlow

Support staff

May 16, 2018 at 17:11

Hello,

Provide Dashboard and FTP access, please. We’ll check if we could make the theme compatible with that options.

Regards

#193131 Copied

spallsport

Participant

May 16, 2018 at 17:23

I try with other themes and run Ok, sorry

Please, contact administrator
for this information.

#193133 Copied

Rose Tyler

Support staff

May 17, 2018 at 08:18

Hello,

Please provide FTP access (FTP hostname, FTP username, FTP password) also, so we can take a closer look.

Regards

#193162 Copied

spallsport

Participant

May 17, 2018 at 09:40

Hello, I put in the private content

Please, contact administrator
for this information.

#193165 Copied

Rose Tyler

Support staff

May 17, 2018 at 15:35

Hello,

Please rename menu-images folder in legenda/framework/thirdparty folder and upload a new menu-images folder. We have sent an archive of the new folder to your registration email. You need to unzip it before uploading via FTP. Then check menu options, if all works fine, you can delete the renamed folder.

Regards

#193185 Copied

spallsport

Participant

May 17, 2018 at 16:21

OHHH very good, you are the best, the very best!!
Thanks!!
Thousand thanks!!!
Sergi

#193187 Copied

Rose Tyler

Support staff

May 18, 2018 at 08:14

Hello,

You’re welcome!
Have you rated our product? We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

Regards

#193212 Copied
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