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Viewing 30 posts - 54,361 through 54,390 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2018 at 12:26

    This is not a bug. The gradient for “Hover – Background” replace the image on “Background”. As a workaround, you can upload on Hover the image with the required effect that added via some image editor.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2018 at 12:03

    I do not see the problem http://prntscr.com/jx48pf Try to clear cache and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2018 at 11:57

    You’re welcome!
    Please see this screenshot – http://prntscr.com/jx45l2

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2018 at 11:55
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2018 at 10:00

    Could you, please, provide temporary wp-admin access in the Private Content area so we can take a closer look?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2018 at 09:58

    You’re welcome!
    Would you mind to rate our product: 
https://themeforest.net/downloads
    That would be much appreciated 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2018 at 09:56

    Hello,

    Please provide me screenshot what was done to add the button.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2018 at 09:53

    Hello,

    You can add content in these areas http://prntscr.com/jx2grt or in Theme Options > Header Settings > Header custom HTML (for 6, 7, 13, 14, 18 headers).
    Or you can edit header structure in header-structure file (/wp-content/themes/woopress/headers).
    admin – file
    1 – 1
    2 – 1
    3 – 1
    4 – 1
    5 – 1
    6 – 2
    7 – 2
    8 – 3
    9 – 1
    10 – 4
    11 – 4
    12 – 4
    13 – 5
    14 – 5
    15 – 1
    16 – 1
    17 – 6
    18 – 2
    I would recommend you to do all changes in template files via child theme – https://codex.wordpress.org/Child_Themes

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2018 at 09:52

    Hello,

    Your site under maintenance mode, so I can’t check it.
    Please provide temporary wp-admin access and screenshot of the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2018 at 09:47

    Hello,

    Thanks for the topic.
    Please see a screenshot of Theme Options – https://prnt.sc/jx1paz > http://prntscr.com/jx2csa
    To make the single product looks exactly as on your example, some additional customization should be done. These files need to be changed: xstore/woocommerce/content-single-product.php
    xstore/woocommerce/single-product-content.php
    xstore/woocommerce/single-product/related.php
    xstore/woocommerce/single-product/short-description.php
    xstore/woocommerce/single-product/add-to-cart/
    xstore/framework/woo.php
    If you don’t have the necessary skills you can submit customization request to WPKraken team.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2018 at 09:39

    Please try another minifier, for example, https://www.minifier.org/ or http://javascriptcompressor.com/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2018 at 09:38

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2018 at 08:59

    You have not deleted the code http://prntscr.com/jx1slx

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2018 at 08:56

    Hello,

    You can change the previous custom css code to https://prnt.sc/jx1nl0 :

    .categories-mask {
        background-color: #e26f00;
        text-align: left;
        padding-bottom: 3px;
        padding-top: 8px;
        width: 96%;
        margin-right: 2%;
        top: 0;
        bottom:  auto;
    }
    .categories-mask span.more {
        display:  none;
    }
    .categories-mask span, .categories-mask h4 {
        color: white !important;
        text-transform:  none;
        margin-bottom: 3px;
    }
    .product-category:hover .categories-mask {
        background-color: #e26f00;
    }

    The size depends on your needs, but on our demo, we use 450×600. Please read this article https://www.8theme.com/documentation/xstore/woocommerce/product-images/ (it is for xstore but for woopress the same).
    Customize > Woocommerce > Product Catalog > Products per row (this for products and categories).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2018 at 08:39

    Hello,

    “Description” string relates to woocommerce. If you use Loco Translate plugin, go to Loco Translate > Plugins > Woocommerce > select your language > find the text and change translation.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2018 at 08:34

    Please provide URL of your site and temporary wp-admin access. Also, give me screenshots of text that should be changed.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2018 at 08:32

    Hello,

    Please delete this code from Global Custom css: https://prnt.sc/jx1fwg

    Also, grid view from visual composer wont show posts, just loader.

    – provide URL to page with the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2018 at 08:27

    Hello,

    Please check settings for Mobile menu links in Theme Options > Styling > Navigation or provide us with temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2018 at 08:21

    Hello,

    1. Whare you added the custom css code?
    2. Please update the theme to latest version. Then go to Theme Options > Typography > Upload custom font and upload google front that you want to use > select uploaded fonts in Theme Options http://prntscr.com/jx1bt6

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2018 at 08:14

    Hello,

    I’ve temporarily deactivated Jetpack door WordPress.com plugin and all works fine on mobile, so check settings or contact support of the plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2018 at 08:00

    Hello,

    Is your problem solved? http://prntscr.com/jx137e
    Please provide me screenshot of the pink bar which needs to be removed.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2018 at 07:57

    Hello,

    Please add this code in Theme Options > Styling > Custom css:

    .fixed-header > .container > div.navbar-toggle, .fixed-header .navbar-header {
        width: auto;
    }
    .global-header-simple .fixed-header .menu-wrapper {
        width: 75%;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2018 at 07:54

    Hello,

    Please give me screenshots of your settings that will help to sort out what caused the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2018 at 07:49

    Hello,

    1. You did not upload Logo image – http://prntscr.com/jx0xn9
    2. I’ve added “Victoria” static block in Footer widget area. You can edit it appropriate you your needs.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2018 at 16:08

    Hello,

    It looks like another theme apply for mobile http://prntscr.com/jws3h3 Which plugin do you use to achieve this? Check your settings or contact support of the plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2018 at 15:54

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2018 at 15:44

    Hello @essejyanti,

    Thanks for the question.
    Please contact your hosting provider and ask to increase the PHP settings according to requirements from our documentation.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2018 at 15:41

    Please change the previous code to:

    .product-information-inner .product-navigation {
        display:  none;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2018 at 15:39

    Here were specific settings for a row of footer-ap-2 static block. Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2018 at 15:21

    Please see screenshot – http://prntscr.com/jwrfbu

    Regards

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    Viewing 54,390 results - 54,361 through 54,390 (of 68,227 total)
Viewing 30 posts - 54,361 through 54,390 (of 68,227 total)
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