Hello,

Thanks for the reply.
Please ask your hosting provider support to increase the following PHP settings:
– post_max_size to 64M;
– upload_max_filesize to 64M;
http://prntscr.com/jxgjg5
Also, provide us with your purchase code.

Regards

Hello,

Thank you for letting us know. This is the specific issue of the plugin, therefore it is harder for us to fix it. I hope the parallax issue will be solved in new version of Ultimate Addons.

Regards

Hello,

Do you use some additional plugin to customize the registration form?
Please check if the registration works with a default theme or do you face the problem with our theme only.

Regards

Hello,

1. Here should be added your links http://prntscr.com/jxg8bm
2. Go to Appearance > Customize and click on the ‘Site Identity’ tab. Click on the select image button. Then, upload the image you want to use as favicon.
If this not works, please, check if this works with default theme activated on your site.
3. You can place custom content below or above the cart/checkout page content. To do this go to Pages > edit cart/checkout page and add the link below or above the cart/checkout shortcode, for example, http://prntscr.com/h1r03c

Regards

Hello,

Thank you for the topic.
Please read this documentation https://www.themepunch.com/revslider-doc/main-background/?tab=youtube
Also, check if this works in the same way with a default theme activated on your site.
We are theme support and we are able to help you only with issues related strictly to our theme.

Regards

Hello,

1. Please update the theme to latest version – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
2. You can add this code in Theme Options > Styling > Custom css:

.et-offer .products-page-cats {
    display: none;
}

3. Theme Options > Typography > Navigation > Customize mobile menu links
4. http://prntscr.com/jx7k2d
5. Please try this code:

@media only screen and (max-width: 992px){
.et-offer .product-title{
	display: block;
	white-space: nowrap;
	overflow: hidden;
	text-overflow: ellipsis;
}
}

Regards

Try to create a new static block with the button > add it in the top bar area and check. Will the block works in another widget area? Does the button work if you add it on some page directly? Please do these tests.

Regards

Hello,

On your site using latest theme version http://prntscr.com/jx6wbr = http://prntscr.com/jx6wgu
For further updates, please read our documentation – https://www.8theme.com/demo/docs/royal/#installation_upgrade
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package). Don’t forget to create backup of your files and database before starting update process!
Also, check the widgets and make sure that you know where every widget is placed because they could be messed up after the update. Do not forget to re-save your Royal options after upgrading the theme (navigate to admin panel > Theme Options and hit Save changes) and Skip Setup Wizard.

Regards

You do not need to edit dynamic.css file, this file is used automatically once you add custom css in Theme Options. If you want to add the code in css file directly, please, use style.css file of the child theme.
Also, change your code to:

.header-type-17 .header-top {
     background-color: #f80e0e;
}

Also I have a question I have WMPL plugin to translate my website what if I want to use a custom CSS file for the translated language child theme how my code should be? and where to add the file.

– simply add custom css code in style.css file of your child theme. Or do you mean that the custom code should affect not all site but only 1 language?

Regards

You’re welcome!

Regards

Hello,

Looks that Parallax issue is related to Ultimate Addons plugin bug. Try Move with content instead of Fixed option http://prntscr.com/jx65l8

Regards

You’re welcome!

Regards

Please check the translation now https://prnt.sc/jx5yot

Regards

Hello @temppelinemanta,

Please check content of top bar widget area or provide wp-admin access.

Regards

Please update the theme and clear cache. This problem should be fixed after the update.

Regards