Hello,
– Does it work the same way with a default theme?
– Have you tried to disable all 3rd-party plugins?
Regards
Hello,
– Does it work the same way with a default theme?
– Have you tried to disable all 3rd-party plugins?
Regards
Hello,
Do you use some additional plugin to customize the registration form?
Please check if the registration works with a default theme or do you face the problem with our theme only.
Regards
Hello,
Thanks for your topic.
You can buy the theme on ThemeForest https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546
We suggest discounts for multiple purchases. Here are our special offers:
3-5 sales – 5%
10 sales – 10%
20 sales – 15%
30 sales – 20%.
You may use the 1 license for the 1 dev domain and 1 live domain.
Regards
Hello,
1. Here should be added your links http://prntscr.com/jxg8bm
2. Go to Appearance > Customize and click on the ‘Site Identity’ tab. Click on the select image button. Then, upload the image you want to use as favicon.
If this not works, please, check if this works with default theme activated on your site.
3. You can place custom content below or above the cart/checkout page content. To do this go to Pages > edit cart/checkout page and add the link below or above the cart/checkout shortcode, for example, http://prntscr.com/h1r03c
Regards
You’re welcome!
Feel free to ask if you have any other questions.
Regards
Hello,
Thank you for the topic.
Please read this documentation https://www.themepunch.com/revslider-doc/main-background/?tab=youtube
Also, check if this works in the same way with a default theme activated on your site.
We are theme support and we are able to help you only with issues related strictly to our theme.
Regards
Hello,
Do you use the latest version of XStore Core plugin (1.0.23)? If so, please, provide us with temporary wp-admin access.
Regards
Hello,
1. Please update the theme to latest version – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
2. You can add this code in Theme Options > Styling > Custom css:
.et-offer .products-page-cats {
display: none;
}
3. Theme Options > Typography > Navigation > Customize mobile menu links
4. http://prntscr.com/jx7k2d
5. Please try this code:
@media only screen and (max-width: 992px){
.et-offer .product-title{
display: block;
white-space: nowrap;
overflow: hidden;
text-overflow: ellipsis;
}
}
Regards
Hello,
Thanks for the topic.
Looks that Parallax issue is related to Ultimate Addons plugin bug. Try Move with content instead of Fixed option https://prnt.sc/jx77zh
Regards
Try to create a new static block with the button > add it in the top bar area and check. Will the block works in another widget area? Does the button work if you add it on some page directly? Please do these tests.
Regards
Hello,
Please, make sure you have checked all the server requirements before the installation http://prntscr.com/jx72zx
We can help you with the demo installation, provide us with temporary wp-admin access in the Private Content area.
Regards
Hello,
On your site using latest theme version http://prntscr.com/jx6wbr = http://prntscr.com/jx6wgu
For further updates, please read our documentation – https://www.8theme.com/demo/docs/royal/#installation_upgrade
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package). Don’t forget to create backup of your files and database before starting update process!
Also, check the widgets and make sure that you know where every widget is placed because they could be messed up after the update. Do not forget to re-save your Royal options after upgrading the theme (navigate to admin panel > Theme Options and hit Save changes) and Skip Setup Wizard.
Regards
Sorry, but I do not see any problem with the mobile menu – http://prntscr.com/jx6oko Could you, please, describe the issue in more details?
Try to change “Product categories widget title background color” https://prnt.sc/jx6qn3
Regards
You do not need to edit dynamic.css file, this file is used automatically once you add custom css in Theme Options. If you want to add the code in css file directly, please, use style.css file of the child theme.
Also, change your code to:
.header-type-17 .header-top {
background-color: #f80e0e;
}
Also I have a question I have WMPL plugin to translate my website what if I want to use a custom CSS file for the translated language child theme how my code should be? and where to add the file.
– simply add custom css code in style.css file of your child theme. Or do you mean that the custom code should affect not all site but only 1 language?
Regards
You’re welcome!
Regards
You’re welcome!
Regards
Thanks. Please provide temporary FTP access also.
Regards
Hello,
Looks that Parallax issue is related to Ultimate Addons plugin bug. Try Move with content instead of Fixed option http://prntscr.com/jx65l8
Regards
You’re welcome!
Regards
You’re welcome!
Regards
You’re welcome!
Regards
Please check the translation now https://prnt.sc/jx5yot
Regards
I do not see the problem http://prntscr.com/jx5z55 Is it solved?
Regards
Hello @temppelinemanta,
Please check content of top bar widget area or provide wp-admin access.
Regards
Hello,
The credentials to wp-admin panel are incorrect. Please check them.
Regards
Please update the theme and clear cache. This problem should be fixed after the update.
Regards
Hello,
The credentials to wp-admin panel are incorrect. Please check them.
Regards
Hello,
Please read our documentation https://www.8theme.com/demo/docs/legenda/#registration_page
To edit default theme registration page you need to modify files et-registration.php and theme-functions.php. Make changes in child theme not to lose them after theme update.
If you need help with additional customization you can contact WP-Kraken team.
Regards
Woocommerce widgets (filters) are working only on woocommerce pages (shop and categories).
Regards
We are working on your problem and will give you reply once the reason of issue will be found.
Regards