Featured Products Problem - by Francarp0303

This topic has 14 replies, 3 voices, and was last updated 5 years, 4 months ago ago by Rose Tyler

  • Avatar: Francarp0303
    Francarp0303
    Participant
    May 16, 2018 at 01:04

    Hello, i have a problem with the featured products, when i set the featured products list in the home page, the arrows do not apears in the element, neither the title shown. I have seven products in the featured list but if i set four 4 products for page and four colums, i can not see the other products. Could you help me please? Thank you.

    Please, contact administrator
    for this information.
    13 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2018 at 08:01

    Hello,

    Thanks for the topic.
    Do you use WC Featured products element? Does it work in the same way with the default WC theme – Storefront? Have you tried to disable 3rd party plugins?

    Regards

    Avatar: Francarp0303
    Francarp0303
    Participant
    May 20, 2018 at 00:10

    Yes, i use the WC Featured products, i disabled the plugins but no works. I will try in the theme storefront. Exist other plugin with the same element? It may be a problem with WPBakery Page Builder?

    Thank you! Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 21, 2018 at 08:38

    Hello,

    We are able to help you only with issues related strictly to our theme, so you need to check how this works with Storefront.
    You can use our Products element and select Products type – Featured http://prntscr.com/jkj686

    Regards

    Avatar: Francarp0303
    Francarp0303
    Participant
    June 18, 2018 at 20:38

    Thanks very much! Sorry for answer too late! I have other question, how can i change the icon in the cart? Thanks for your help!

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 19, 2018 at 13:21

    Hello,

    You can change the icon to one of Font Awesome icons https://fortawesome.github.io/Font-Awesome/icons/, use this css code in custom.css file:

    .shopping-cart-widget .cart-summ>.cart-bag:before {
       font-family: 'FontAwesome';
       content: '\f290';
    }

    How to create custom.css you can watch in this tutorial – https://www.youtube.com/watch?v=Qok2zRedRMY.

    Regards

    Avatar: Francarp0303
    Francarp0303
    Participant
    June 19, 2018 at 16:05

    Thank you very much for your help! Excelent support!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2018 at 09:58

    You’re welcome!
    Would you mind to rate our product: 
https://themeforest.net/downloads
    That would be much appreciated 🙂

    Regards

    Avatar: Francarp0303
    Francarp0303
    Participant
    July 3, 2018 at 18:46

    Hello, i need your help again, i need that you analize my web page because i do not know what happened that my page work too slow, i mean if a problem with the theme or with the hosting. Thank you very much! Regards.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 5, 2018 at 17:12

    Hello,

    Unfortunately, our general support does not include site optimization service. If you need help with site optimization submit the request to the WPKraken team.

    We can help you only with the base settings of the cache plugin if you provide Dashboard access to your site.

    Regards

    Avatar: Francarp0303
    Francarp0303
    Participant
    November 1, 2018 at 17:33

    Hello,

    I need to change the search box to other, that is posible? I need other search box beacause my clients need to see the images, and i found another search box that meet my expectations.

    Thank you very much for your help.

    Regards

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 2, 2018 at 08:19

    Hello,

    Have you sorted out http://prntscr.com/ldfdq7 ?

    Regards

    Avatar: Francarp0303
    Francarp0303
    Participant
    November 2, 2018 at 15:43

    Yes, but it is posible to put the search box in the header?

    https://prnt.sc/ldl6w2

    Thanks for your help

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 5, 2018 at 09:03

    Hello,

    I would recommend you to wait for the next theme update that will be released within this week. Then contact us and provide temporary wp-admin and FTP access.

    Regards

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