Featured Products Problem

• 

  Francarp0303

  |

  Participant

  | May 16, 2018 at 1:04 am

  Hello, i have a problem with the featured products, when i set the featured products list in the home page, the arrows do not apears in the element, neither the title shown. I have seven products in the featured list but if i set four 4 products for page and four colums, i can not see the other products. Could you help me please? Thank you.

  Site URL: https://artesaniaslasergold.com/

  Theme version: 3.7.1

  WooCommerce version: 3.3.5

  

  Content is visible for topic creator and
  support staff only.

  #193042 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | May 16, 2018 at 8:01 am

  Hello,

  Thanks for the topic.
  Do you use WC Featured products element? Does it work in the same way with the default WC theme – Storefront? Have you tried to disable 3rd party plugins?

  Regards

  #193054 copied to clipboard
  

  Francarp0303

  |

  Participant

  | May 20, 2018 at 12:10 am

  Yes, i use the WC Featured products, i disabled the plugins but no works. I will try in the theme storefront. Exist other plugin with the same element? It may be a problem with WPBakery Page Builder?

  Thank you! Regards

  Site URL: https://artesaniaslasergold.com/

  Theme version: 3.7.1

  WooCommerce version: 3.3.5

  #193256 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | May 21, 2018 at 8:38 am

  Hello,

  We are able to help you only with issues related strictly to our theme, so you need to check how this works with Storefront.
  You can use our Products element and select Products type – Featured http://prntscr.com/jkj686

  Regards

  #193281 copied to clipboard
  

  Francarp0303

  |

  Participant

  | June 18, 2018 at 8:38 pm

  Thanks very much! Sorry for answer too late! I have other question, how can i change the icon in the cart? Thanks for your help!

  Site URL: https://artesaniaslasergold.com/

  Theme version: 3.8

  WooCommerce version: 3.4.2

  

  Content is visible for topic creator and
  support staff only.

  #195113 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | June 19, 2018 at 1:21 pm

  Hello,

  You can change the icon to one of Font Awesome icons https://fortawesome.github.io/Font-Awesome/icons/, use this css code in custom.css file:

  .shopping-cart-widget .cart-summ>.cart-bag:before {
     font-family: 'FontAwesome';
     content: '\f290';
  }

  How to create custom.css you can watch in this tutorial – https://www.youtube.com/watch?v=Qok2zRedRMY.

  Regards

  #195157 copied to clipboard
  

  Francarp0303

  |

  Participant

  | June 19, 2018 at 4:05 pm

  Thank you very much for your help! Excelent support!

  Site URL: https://artesaniaslasergold.com/

  Theme version: 3.8

  WooCommerce version: 3.4.2

  #195188 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | June 20, 2018 at 9:58 am

  You’re welcome!
  Would you mind to rate our product: 
https://themeforest.net/downloads
  That would be much appreciated 🙂

  Regards

  #195226 copied to clipboard
  

  Francarp0303

  |

  Participant

  | July 3, 2018 at 6:46 pm

  Hello, i need your help again, i need that you analize my web page because i do not know what happened that my page work too slow, i mean if a problem with the theme or with the hosting. Thank you very much! Regards.

  Site URL: https://artesaniaslasergold.com/

  Theme version: 3.8.1

  WooCommerce version: 3.4.3

  #195969 copied to clipboard
  

  Olga Barlow

  |

  Keymaster

  | July 5, 2018 at 5:12 pm

  Hello,

  Unfortunately, our general support does not include site optimization service. If you need help with site optimization submit the request to the WPKraken team.

  We can help you only with the base settings of the cache plugin if you provide Dashboard access to your site.

  Regards

  #196169 copied to clipboard
  

  Francarp0303

  |

  Participant

  | November 1, 2018 at 5:33 pm

  Hello,

  I need to change the search box to other, that is posible? I need other search box beacause my clients need to see the images, and i found another search box that meet my expectations.

  Thank you very much for your help.

  Regards

  

  Content is visible for topic creator and
  support staff only.

  #202172 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | November 2, 2018 at 8:19 am

  Hello,

  Have you sorted out http://prntscr.com/ldfdq7 ?

  Regards

  #202184 copied to clipboard
  

  Francarp0303

  |

  Participant

  | November 2, 2018 at 3:43 pm

  Yes, but it is posible to put the search box in the header?

  https://prnt.sc/ldl6w2

  Thanks for your help

  Regards

  Site URL: https://artesaniaslasergold.com/

  Theme version: 3.8.1

  WooCommerce version: 3.5.1

  #202252 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | November 5, 2018 at 9:03 am

  Hello,

  I would recommend you to wait for the next theme update that will be released within this week. Then contact us and provide temporary wp-admin and FTP access.

  Regards

  #202315 copied to clipboard
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