Forum Replies Created

Viewing 30 posts - 54,151 through 54,180 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 08:52

    Thanks for the reply.
    Please check if you have content in Mobile sidebar area (Appearance > Widgets).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 08:48

    Hello,

    Please try this custom css code:

    .archive.woocommerce-page .content-page {
        width: 80%;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 08:43

    Hello,

    1. Please change settings of this element https://prnt.sc/jzu6u5 and delete this custom css code http://prntscr.com/jzubdy
    2. Change this code https://prnt.sc/jzua5a to:

    .nav-sublist-dropdown:before {
        height: 35px;
        top: -35px;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 08:25

    Hello,

    Please go to Theme Options > E-commerce > Single Product Page > Number of slides per view > 4.
    Try to update theme via FTP https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 08:12

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 08:09

    Hello,

    js files do not work from the child theme. Please send us with your etheme.js and etheme.min.js files from js folder of the parent theme – https://www.8theme.com/contact-us/ We will do required changes there and you will be able to replace these files.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 07:37

    Hello,

    Please provide screenshot of the problem and temporary wp-admin access in the Private Content area.
    We have not tested officially this plugin with our theme so I can not provide you with a solid response about compatibility.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 07:34

    Hello,

    Please disable “Smart menu” in Theme Options > General > Header Settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 07:32

    Hello,

    You can download “XStore XML files v 4.24” here https://www.8theme.com/download-plugins/, find options.json of Tea version and import it via Theme Options. Or let me know what exactly is not like on the demo, I will be able to provide you screenshots of demo settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 07:28

    Hello,

    Please provide me your site URL and screenshot.
    You can use such screenshot maker as Lightshot.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 07:24

    Hello @lsane,

    We provide import of products examples with placeholders, so you need to upload own products and images.
    Please read WC documentation https://docs.woocommerce.com/document/managing-products/
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 07:19

    Hello,

    To be able to edit files and fix the problem we need FTP access (FTP hostname, FTP username, FTP password).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 07:15

    Hello,

    Single product page inherit styles from Shop, so go to Shop page > [8theme] Layout options > Breadcrumbs Style.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 07:12

    Hello,

    Thanks for the topic.
    Your site under maintenance mode, so I can’t check it. Please provide temporary wp-admin access in the Private Content area http://prntscr.com/jztfo1

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 07:09

    Hello,

    1. Please make sure that you use latest versions of Woocommerce and XStore Core plugin.
    Try to disable all the third-party plugins that do not come bundled with our theme and check if you still have the problem.
    If the problem still persists then provide me temporary Dashboard and FTP access to your site and we’ll check what could be the reason for the problem. 
    2. “Select options” button for variable products. To change this text you can use translation files or code in functions.php of child theme:

    add_filter( 'woocommerce_product_add_to_cart_text', function( $text ) {
    	global $product;
    	if ( $product->is_type( 'variable' ) ) {
    		$text = $product->is_purchasable() ? __( 'Custom options text', 'woocommerce' ) : __( 'Read more', 'woocommerce' );
    	}
    	return $text;
    }, 10 );

    3. It would be better to contact the plugin autor. Let us know how this works with default WC theme (Storefront) and we will try to make it the same way with our theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 07:00

    Hello,

    1. Theme Options > E-commerce > Shop > Enable “Out of stock” icon > Off
    2. Please add this code in Theme Options > Styling > Custom css:

    .header-logo, .navbar-header.show-in-header {
        text-align: center;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2018 at 16:29

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2018 at 15:37

    Hello,

    Looks like the problem is caused by WooZone – WooCommerce Amazon Affiliates plugin. If you plan to use the plugin, provide us with temporary FTP access we will try to fix the issue.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2018 at 15:04

    Hello,

    Add this code in Custom css for page:
    1.

    .page-wrapper, .title span, .page-wrapper .container  {
        background:  white;
    }
    .title span {
        color:  black;
    }

    2.

    .page-wrapper, .title span, .page-wrapper .container, .woocommerce-form .input-text  {
        background:  white;
    }
    .title span, #customer_login h2, .woocommerce-LostPassword a {
        color:  black;
    }
    

    3.

    .page-wrapper, .title span, .page-wrapper .container, #contact-form input, #contact-form textarea   {
        background:  white;
    }
    .title span, h3, strong, h6, a {
        color:  black;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2018 at 14:26

    Hello @temppelinemanta,

    Please follow our documentation to install and activate child theme on site https://www.8theme.com/demo/docs/lifestyle/#child_theme then open the function.php file of child theme via FTP and add code from my previous reply.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2018 at 14:10

    Hello,

    Your site under maintenance mode, so I can’t check it. Please provide temporary wp-admin access in the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2018 at 13:44

    Dear @stabilo1838,

    You’re welcome.
    Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2018 at 13:43

    Hello,

    Fixed. Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2018 at 13:08

    Hello @temppelinemanta,

    Lifestyle is theme for blog, to make it works with WC correctly some addition customization should be done. Add this code in functions.php of child theme:

    function etheme_search_form() {
            $search_view = etheme_get_option('search_view');
            $header = etheme_get_header_type();
            if( etheme_get_header_structure( $header ) == 4 || $header == 17 ) {
                $search_view = 'modal';
            }
    
            ?>
                <div class="header-search">
                    <?php if($search_view == 'dropdown'): ?>
                        <div class="et-search-trigger search-with-form">
                            <a class="popup-with-form"><i class="fa fa-search"></i> <span><?php esc_html_e('Search', 'lifestyle'); ?></span></a>
                            <?php
                                // if(!class_exists('WooCommerce')) {
                                    get_search_form();
                                // } else {
                                //     get_template_part('woosearchform');
                                // }
                            ?>
                        </div>
                    <?php else : ?>
                        <div class="et-search-trigger search-dropdown">
                            <a class="popup-with-form" href="#searchModal"><i class="fa fa-search"></i></a>
                            <?php
                                // if(!class_exists('WooCommerce')) {
                                    get_search_form();
                                // } else {
                                //     get_template_part('woosearchform');
                                // }
                            ?>
                        </div>
                    <?php endif; ?>
                </div>
            <?php
        }
    
        function etheme_search_form_modal() {
            ?>
                <div id="searchModal" class="mfp-hide modal-type-1 zoom-anim-dialog" role="search">
                    <div class="modal-dialog text-center">
                        <h3><?php esc_html_e('Search engine', 'lifestyle'); ?></h3>
                        <small class="mini-text"><?php esc_html_e('Use this form to find things you need', 'lifestyle'); ?></small>
    
                        <?php
                            // if(!class_exists('WooCommerce')) {
                                get_search_form();
                            // } else {
                            //     get_template_part('woosearchform');
                            // }
                        ?>
    
                    </div>
                </div>
            <?php
        }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2018 at 12:56

    Hello,

    Firstly, your folder that contains themes was named as “theme” but should be “themes” (we’ve renamed). We’ve temporary renamed royal theme folder, that activated a default theme on your site, but have not solved the problem. This means that the issue doesn’t relate to the theme. If rename plugins folder https://prnt.sc/jzi9qf the admin panel get work. Likely the problem is caused by malware code https://prnt.sc/jziap4 that we found in all themes of this catalog https://prnt.sc/jzibmu https://www.bleepingcomputer.com/news/security/wp-vcd-wordpress-malware-campaign-is-back/
    You need to contact server admin and ask to check all your files.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2018 at 12:31

    Hello,

    Please change this code:

    @media only screen and (max-width: 979px){
    .footer-links-bakery {
    text-align: center;
    }
    .footer-links-bakery a {
    display: inline-block;
    margin: 0 20px 15px 0 !important;
    }
    .price_label {
    -webkit-box-ordinal-group: 0;
    -ms-flex-order: -1;
    order: -1;
    width: 100%;
    }
    .price_slider_wrapper .button {
    float: none;
    }
    .price_slider_wrapper .price_slider_amount {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -ms-flex-wrap: wrap;
    flex-wrap: wrap;
    -webkit-box-pack: end;
    -ms-flex-pack: end;
    justify-content: flex-end;
    }
    .shop-filters-area {
    margin-left: 0px;
    }
    }

    to:

    @media only screen and (max-width: 979px){
    .footer-links-bakery {
    text-align: center;
    }
    .footer-links-bakery a {
    display: inline-block;
    margin: 0 20px 15px 0 !important;
    }
    }
    
    .price_label {
    -webkit-box-ordinal-group: 0;
    -ms-flex-order: -1;
    order: -1;
    width: 100%;
    }
    .price_slider_wrapper .button {
    float: none;
    }
    .price_slider_wrapper .price_slider_amount {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -ms-flex-wrap: wrap;
    flex-wrap: wrap;
    -webkit-box-pack: end;
    -ms-flex-pack: end;
    justify-content: flex-end;
    }
    .shop-filters-area {
    margin-left: 0px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2018 at 10:41

    Hello,

    Provide us with temporary wp-admin and FTP access in the Private Content area. One of our developers will check the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2018 at 09:51

    Hello,

    1.

    .single-post .post-single {
        text-align:  center;
    }

    3.

    @media (max-width: 480px){
    .header .shopping-cart-widget .cart-summ span {
        display:  none;
    }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2018 at 09:42

    Hello,

    You can add additional Google font by changing et_rewrite_vc_google_font function (xstore/framework/vc.php). Copy this function into child theme (functions.php) and change according to your needs https://prnt.sc/jzfuyl
    P.S. You can use such screenshot maker as Lightshot and provide links of screenshots.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2018 at 09:34

    Hello @stabilo1838,

    Please add this code in Theme Options > Styling > Custom css:

    .price_label {
        -webkit-box-ordinal-group: 0;
            -ms-flex-order: -1;
                order: -1;
        width:  100%;
    }
    .price_slider_wrapper .button {
        float:  none;
    }
    .price_slider_wrapper .price_slider_amount {
        display:  -webkit-box;
        display:  -ms-flexbox;
        display:  flex;
        -ms-flex-wrap: wrap;
            flex-wrap: wrap;
        -webkit-box-pack:  end;
            -ms-flex-pack:  end;
                justify-content:  flex-end;
    }
    .shop-filters-area {
        margin-left: 0px;
    }

    Regards

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    Viewing 54,180 results - 54,151 through 54,180 (of 68,187 total)
Viewing 30 posts - 54,151 through 54,180 (of 68,187 total)
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