Zoom disappears when variations appear - by Jojogali

This topic has 4 replies, 2 voices, and was last updated 5 years, 10 months ago ago by Rose Tyler

  • Avatar: Jojogali
    Jojogali
    Participant
    June 26, 2018 at 17:06

    For some reason, after the upgrade, on page load I can see the zoom button but it quickly disappears after completion of load. I’m using WooSwatches for image variation. Have you had any compatibility issues?

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 07:37

    Hello,

    Please provide screenshot of the problem and temporary wp-admin access in the Private Content area.
    We have not tested officially this plugin with our theme so I can not provide you with a solid response about compatibility.

    Regards

    Avatar: Jojogali
    Jojogali
    Participant
    June 27, 2018 at 09:50

    Hi Rose Tyler,

    Thank you. I’ve managed to roll back the plugin version, which prompted the zoom to appear again, but the variable function to stop.

    Please check bellow.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2018 at 10:14

    Hello,

    The credentials to wp-admin panel are incorrect.
    I do not see the problem with image changing – https://gyazo.com/863ae9cc8132d2e6e427615861753fc7 Please clear cache and check one more time.

    Regards

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