This requests additional customization which is beyond our basic support scope. If you need help with additional customization you can contact WPKraken team.
Feel free to ask if you have any other questions.
In this case, we need to take a closer look. Provide us with temporary wp-admin access.
Regards
Rose Tyler
Support staff
June 27, 2018 at 15:31
Thanks.
Have a nice day.
Regards
Rose Tyler
Support staff
June 27, 2018 at 15:30
Hello,
We’ve checked your site and do not see the problem – https://prnt.sc/k004zt
Please explain in details what exactly is not correct.
Regards
Rose Tyler
Support staff
June 27, 2018 at 15:12
Hello @JerzyKre,
Thanks for the notice. It will be checked.
We’ve sent latest theme version to your registration email.
Regards
Rose Tyler
Support staff
June 27, 2018 at 15:03
Hello,
We’ve fixed the problem. Please, clear cache and check.
Changes were done in files of the plugin. Please contact us before the next WooZone update on your site.
Zoom effect doesn’t work on single product page even with default WC theme (Storefront). We will contact the plugin about it and ask to fix this issue.
Regards
Rose Tyler
Support staff
June 27, 2018 at 14:41
Have you changed credentials?
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server
Regards
Rose Tyler
Support staff
June 27, 2018 at 14:39
Hello,
You can use custom css code. For example, add this code in Theme Options > Styling > Custom css:
.header-logo {
margin-top: 43px;
}
Regards
Rose Tyler
Support staff
June 27, 2018 at 14:04
We have tried FTP access to connect to your server and seems you give access to empty directory https://prnt.sc/jzyvqj We need access to your WP installation.
Have you enabled this option https://prnt.sc/jzycac (Theme Options -> Single Product Page)?
Sorry, but I can’t say for sure all files. Please check these:
woopress/woocommerce/single-product/product-image.php
woopress/woocommerce/single-product/product-image.php
woopress/framework/woo.php
Regards
Rose Tyler
Support staff
June 27, 2018 at 12:58
Hello,
Please provide temporary wp-admin and FTP access in the Private Content area so we can take a closer look.
Regards
Rose Tyler
Support staff
June 27, 2018 at 12:47
Hello,
Thanks for the report. I will pass it to our content manager.
Regards
Rose Tyler
Support staff
June 27, 2018 at 12:42
Hello,
You can use 1 license of our theme on 1 dev site and 1 live site. But keep in mind that you can use our theme license for 1 end product only – https://themeforest.net/licenses/standard
If you want to use our theme for more than 1 project you need to buy the individual license (on ThemeForest) for every project.
We have tried FTP access to connect to your server and seems you give access to empty directory https://prnt.sc/jzx4e8 We need access to your WP installation.
We use placeholders for the posts/products/projects and you can easily replace them by your own images.
Go to Products and delete or edit demo products appropriate to your needs http://prntscr.com/jzv5cm
Regards
Rose Tyler
Support staff
June 27, 2018 at 09:38
Hello,
Sorry for the delay.
2. Please change the previous code to:
.page-wrapper, .title span, .page-wrapper .container, .woocommerce-form .input-text {
background: white;
}
.title span, #customer_login h2, .woocommerce-LostPassword a, .woocommerce-MyAccount-navigation a, .woocommerce-MyAccount-content a, strong {
color: black;
}
