Hello,

Thanks for the screenshot. To sort out with the problem, the situation should be checked as I described before. The staging site will be really useful in this case. Please let us know once we will be able to do all required tests, and provide us with FTP access also.

Regards

Hello,

Please contact your hosting provider support and ask them to increase the following PHP settings:
– post_max_size to 64M;
– upload_max_filesize to 64M;
– file_get_contents() function should be enabled in the server configuration;
then go to Theme Options > Import/Export > install the required version.
Let us know the result.

Regards

Hello,

I’ve created a report for this problem and forwarded this to our developers. The issue will be fixed in next theme update.

Regards

Hello,

I would recommend you to update the theme via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/.
1. Download the zipped package from ThemeForest and extract to your desktop.
2. In the extracted package, you will find archive XStore_Theme_v.x.x.zip; the WordPress theme.
3. Extract the zip file and upload the extracted XStore folder to /wp-content/themes/ folder on your server with overwriting.

Regards

Please add this code also:

.checkout-button:hover {
    background-color: black;
}

Regards

Hello,

Theme Options > General > Header Settings > Smart menu > Off and try to change Padding settings in Theme Options > Styling > Navigation > Main menu links > Menu links. If this won’t help, provide us with your site URL.

Regards

Hello,

Please explain in more details what exactly is incorrect http://prntscr.com/k2b9sf
Also, I can see, that you use the latest version of WC plugin but the old version of theme – http://prntscr.com/k2bady

Regards

Hello @stevejharris,

We’ve sent the latest version of the plugin to your registration email.

Regards

Could you, please, provide us with admin access so we can check your dashboard settings?

Regards

Hello @fairplay,

We’ve sent the latest version of the plugin to your registration email.

Regards

I’ve checked the content of your home page – http://prntscr.com/k21o1f You need to replace old elements with new.

Regards

Hello,

You need to check the situation with the default theme to be sure that the problem relates to our theme and not to WPML plugin. In case, you face the same issue even with Storefront, you need to contact WPML support.

Regards

Please read the following article https://docs.brainstormforce.com/how-to-create-google-api-key-in-order-to-make-the-google-map-element-work/

Regards

Do you have the same problem with parent theme activated on site?
Try to enable WP debug mode to find out if some error appears on your site.

Regards

Hello,

We’ve sent the 5.5.2 version. Please check.

Regards