Forum Replies Created

Viewing 30 posts - 53,941 through 53,970 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 13:09

    Hello,

    I’ve activated the theme for you. Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 13:01

    Hello,

    Please change the previous code to:

    .et-mobile-menu li.over > a, .et-mobile-menu li > a:hover {
        color: #e42871;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 12:54

    Add Active Product Filters widget – http://prntscr.com/k2umof

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 12:52

    Don’t forget to create backup of your files and database before starting update process.
    Follow the steps below to update theme through FTP:
    – Download the zipped package from ThemeForest and extract to your desktop.
    – In the extracted package you will find archive WooPress_Theme_v.x.x.zip, which is the WordPress theme.
    -Extract zip file and upload only extracted woopress folder to /wp-content/themes/ folder on your server with overwriting.
    After update you may need to enter your purchase code to activate our new theme version and skip Setup Wizard. Please, re-save your WooPress options after upgrading the theme. Navigate to admin panel > Theme Options and hit Save changes.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 12:27

    Hello,

    Thanks for contacting us.
    Do you have this problem with our theme only or with a default theme too?
    We are theme support and we are able to help you only with issues related strictly to our theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 12:24

    Hello,

    Please update Woocommerce plugin to the latest version. Also, check if you have the same problem with default WC theme – Storefront.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 12:13

    You’re welcome.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 12:08

    Hello,

    1) Enable Brands in Theme Option > General > Layout
    2) Products > Brands > create brands then set them in settings of your products
    3) Appearance > Widgets > http://prntscr.com/k2u02d

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 12:03

    Ok.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 11:38

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 11:37

    I do not face this problem on your site – https://gyazo.com/0a8267a26b0d48bb1030fc7fe27b6e61
    Please check your internet connection.
    Also, you can check how this work with the default theme. We are theme support and we are able to help you only with issues related strictly to our theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 11:23

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 11:03

    I do not see any problem with page editing – http://prntscr.com/k2t612
    Could you, please, describe your issue in more details?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 10:58

    Hello,

    Here is the good result – http://prntscr.com/k2t08a Sorry, but your problem is a bit unclear for me. Could you, please, describe it in more details?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 10:47

    Please provide us with temporary wp-admin access in The Private Content area so we can take a closer look.
    Also, describe the problem in more details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 10:33

    Hello,

    Please, make sure you have checked all the server requirements before the installation – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
    Also, update all required plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/ and temporary disable all 3rd-party plugins then try to edit any page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 10:27

    You need to place translation files into /wp-content/languages/themes/ folder with correct names xstore-nl_NL.po, xstore-nl_NL.mo

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 10:24

    Please use Loco translate plugin to translate required strings – http://prntscr.com/k2sna1

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 10:22

    Hello,

    I’ve synchronized translation using Loco translate. Please check now – http://prntscr.com/k2sm8k > https://prnt.sc/k2sm3d

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 10:16

    Hello,

    You do not need to add any css code inside dynamic.css file, please, use Custom css area from Theme Options as always.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 10:13

    This relates to your slider settings – https://prnt.sc/k2si15

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 10:01

    Hello,

    Please describe in more details the desired result and what was done from your side? Does it works fine with a default theme?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 09:42

    Hello,

    You can set font-size 0px for elements of breadcrumbs in Theme Options > General > Breadcrumbs.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 09:38

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 09:38

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 09:37

    Hello,

    In this case, you can Skip Setup Wizard and continue to configure settings in Theme Options.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 09:36

    Hello,

    We’ve updated the plugin on the Downloads page – https://www.8theme.com/download-plugins/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    Please check Styling settings in Theme Options + this is breadcrumbs – http://prntscr.com/k2rzijhttp://prntscr.com/k2rzyv
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 09:32

    Hello,

    1. Sorry, but we don’t provide support for 3-rd party plugins as it’s out of our support scope. Sometimes, not always, you need additionally customize theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make theme compatible with all the existing plugins.
    2. Please follow our documentation to translate theme https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 09:28

    Hello,

    1. We will fix the problem in next theme update. As a temporary solution, you can add this code in functions.php of child theme:

    function etheme_get_chosen_google_font() {
            $chosenFonts = array();
            $fontOptions = array(
                etheme_get_option('mainfont'),
                etheme_get_option('header_menu_font'),
                etheme_get_option('mobile_menu_font'),
                etheme_get_option('mobile_menu_headings_font'),
                etheme_get_option('h1'),
                etheme_get_option('h2'),
                etheme_get_option('h3'),
                etheme_get_option('h4'),
                etheme_get_option('h5'),
                etheme_get_option('h6'),
                etheme_get_option('sfont')
            );
    
            foreach($fontOptions as $value){
                if(!empty($value['google-font']) && $value['google-font'] != 'Open+Sans')
                    $chosenFonts[] = $value;
            }
    
            return array_map("unserialize", array_unique(array_map("serialize", $chosenFonts)));
        }

    2. You can use this custom css code:

    .footer.footer-bottom-2 {
        background-color: black;
    }

    How to create custom.css you can watch in this tutorial – https://www.youtube.com/watch?v=Qok2zRedRMY.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 08:11

    Hello,

    There is no such possibility, by default.

    Regards

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    Viewing 53,970 results - 53,941 through 53,970 (of 68,227 total)
Viewing 30 posts - 53,941 through 53,970 (of 68,227 total)
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