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Problems after update - by joomfast - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 5 years, 9 months ago ago by Rose Tyler

joomfast

Participant

July 3, 2018 at 19:04

Hello, i have this problem after update:

Warning: require_once(/home/nhltvuze/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php): failed to open stream: No such file or directory in /home/nhltvuze/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22

Fatal error: require_once(): Failed opening required ‘/home/nhltvuze/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/extensions/custom_column_opener/extension_custom_column_opener.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/nhltvuze/public_html/wp-content/themes/xstore/framework/thirdparty/options-framework/loader.php on line 22

Please, contact administrator
for this information.

#195970 Copied

3 Answers

Rose Tyler

Support staff

July 4, 2018 at 07:41

Hello,

I would recommend you to update the theme via FTP – https://xstore.helpscoutdocs.com/article/63-theme-update.
1. Download the zipped package from ThemeForest and extract to your desktop.
2. In the extracted package, you will find archive XStore_Theme_v.x.x.zip; the WordPress theme.
3. Extract the zip file and upload the extracted XStore folder to /wp-content/themes/ folder on your server with overwriting.

Regards

#195993 Copied

joomfast

Participant

July 4, 2018 at 11:32

hello sorry i forgote to tell you that.. that’s what i already do and even doing that I have the same error.

#196016 Copied

Rose Tyler

Support staff

July 4, 2018 at 15:03

Hello,

I’ve uploaded new theme version via FTP. Please check the site now.

Regards

#196045 Copied
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