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Viewing 30 posts - 53,911 through 53,940 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 10:38

    Hello,

    Please check now – http://prntscr.com/k38e4h > http://prntscr.com/k38e6d

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 10:34

    Hello,

    1. Positions of widgets you can change in Appearance > Widgets.
    2. https://prnt.sc/k387qn Please provide some screenshot for better understanding your problem.
    We tested our theme with PHP 7.2 and did not found compatibility problems. But note that some plugins, like Revolution Slider, may have some compatibility issues. It would be better to use PHP 7.1.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 10:21

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 10:17

    Hello,

    Header padding can be changed in Theme Options > General > Header Settings.
    To change bg image on mobile you can add this css code in Theme Options > Styling > Custom css > Custom css for mobile:

    @media (max-width: 992px) { 
    header.header.main-header.header-bg-block {
        background-image: url(url of your image);
        background-size: cover;
        padding-top: 20px;
        padding-bottom: 20px;
    }
    }

    Also, you can disable “Header overlap” for Home page if this is not required http://prntscr.com/k382k8

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 10:09

    Please provide us with temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 10:08

    Hello,

    Please read this article https://www.wpbeginner.com/plugins/how-to-create-temporary-login-for-wordpress-no-passwords/ or you can provide your access to Dashboard (login and password) in the Private Content area http://prntscr.com/k37zzb

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 10:01

    Please change the previous code to:

    .top-bar .popup_link a {
        color: black !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 09:58

    Hello,

    We’ve checked the problem with parallax. This issue relates to Ultimate Addons for WPBakery Page Builder plugin and can’t be fixed form our side.
    As a workaround, you can achieve the desired result effect using custom css code. Please disable parallax in settings of your row then set – http://prntscr.com/k37ufl + http://prntscr.com/k37uk8 + http://prntscr.com/k37ups

    .fixed-bg {
        background-attachment: fixed !important;
        background-position: center center !important;
        -webkit-backface-visibility: hidden;
        backface-visibility: hidden;
    }

    https://gyazo.com/bbd6042827400877cbfe4996c64a8aa8

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 09:16

    Hello,

    1. Yes, the code needs to be added in Theme Options > Styling > Custom css. If it doesn’t work for you, please provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 09:10

    Font color can be changed using custom css. Please provide me URL, so I can inspect your site and give appropriate css.
    Promo link text you can change in Theme Options > E-commerce > Promo Popup.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 09:08
    .header-wrapper.header-advanced .secondary-menu-wrapper .menu {
        margin-top: 2px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 08:54

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 08:27

    Hello,

    1.

    another question while we look at this, on the mobile we have a On Sale part now on computers it shows the Sale bubble but on mobiles it does not, can this work to show the sale bubbles.

    – please provide screenshots for better understanding.
    2. Try to add this code in Theme Options > Custom css > Custom css for mobile:

    .products-grid .product {
        width: 50% !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 08:22

    Hello,

    Please provide us with temporary wp-admin and FTP access. We will help you with the theme update.
    Also, confirm that you have a full backup of your site, theme options, and DB.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 08:17

    Hello,

    1. Add this code in Theme Options > Styling > Custom css > Custom css for desktop:

    .header-widgets {
        width: 550px;
    }
    .header-wrapper.header-advanced .header-search.act-default {
        width:  100% !important;
    }

    2. Please provide temporary wp-admin access.
    3. Customize > Woocommerce > Product Catalog > Products per row.
    4. Try to add this code in Custom css for desktop:

    .menu-wrapper .menu li  li:before {
        content: "\f111";
        font-family:  'fontawesome';
        position:  absolute;
        left:  12px;
        top: 50%;
        font-size: 12px;
        transform:  translateY(-50%);
        line-height:  1;
        color: #00a200;
    }
    .item-design-mega-menu .nav-sublist-dropdown .item-level-1 > a {
        padding-top: 0.6em;
        padding-bottom: 0.6em;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 08:14

    Hello,

    I’ve provided this code – http://prntscr.com/k36lc1 but you added this one – http://prntscr.com/k36lhd

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 08:04

    Hello,

    1.

    .checkout #wpgdprc_field input[type="checkbox"] {
        margin-left: -30px;
    }
    .checkout #wpgdprc_field label.checkbox {
        margin-left: 30px;
    }

    2. https://www.8theme.com/documentation/xstore/woocommerce/product-images/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 07:47

    Hello,

    If you create a new title the problem remains?
    Please provide us with temporary wp-admin access in Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 07:33

    Hello @moneythumb,

    Please provide us with your site URL and Temporary wp-admin access in the Private Content area so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 07:24

    Hello,

    Please provide us with site URL and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 07:23

    Hello,

    Please try to add this code in Theme Options > Styling > Custom css:

    .top-bar .popup_link a {
        color: black;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 07:20

    Hello,

    Thanks for contacting us.
    Please see screenshot – https://prnt.sc/k36287

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 07:17

    Could you, please, provide temporary wp-admin access in the Private Content area?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 07:15

    Hello,

    Please provide us with your site URL.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 16:08

    Hello,

    Go to Slider Revolution > Settings > http://prntscr.com/k2xguc https://www.themepunch.com/revslider-doc/navigation/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 16:05

    Please make sure that you added the code correctly because I can’t see it on your site.
    The result should be – http://prntscr.com/k2xf78

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 15:45

    Hello,

    Try to disable all 3rd-party plugins. If the problem won’t be solved, provide us with FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 15:39

    Hello,

    In this case, try to disable all 3rd-party plugins. Likely one of theme causes conflict with woocomemrce functionality.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 15:15

    Hello,

    Your site under maintenance mode, so I can’t check it.
    Please provide a screenshot for better understanding the problem.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 15:11

    Hello,

    If you use cache plugin or CDN, please try to clear it.

    Regards

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    Viewing 53,940 results - 53,911 through 53,940 (of 68,231 total)
Viewing 30 posts - 53,911 through 53,940 (of 68,231 total)
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