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Viewing 30 posts - 53,911 through 53,940 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 10:09

    Please provide us with temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 10:08

    Hello,

    Please read this article https://www.wpbeginner.com/plugins/how-to-create-temporary-login-for-wordpress-no-passwords/ or you can provide your access to Dashboard (login and password) in the Private Content area http://prntscr.com/k37zzb

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 10:01

    Please change the previous code to:

    .top-bar .popup_link a {
        color: black !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 09:58

    Hello,

    We’ve checked the problem with parallax. This issue relates to Ultimate Addons for WPBakery Page Builder plugin and can’t be fixed form our side.
    As a workaround, you can achieve the desired result effect using custom css code. Please disable parallax in settings of your row then set – http://prntscr.com/k37ufl + http://prntscr.com/k37uk8 + http://prntscr.com/k37ups

    .fixed-bg {
        background-attachment: fixed !important;
        background-position: center center !important;
        -webkit-backface-visibility: hidden;
        backface-visibility: hidden;
    }

    https://gyazo.com/bbd6042827400877cbfe4996c64a8aa8

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 09:16

    Hello,

    1. Yes, the code needs to be added in Theme Options > Styling > Custom css. If it doesn’t work for you, please provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 09:10

    Font color can be changed using custom css. Please provide me URL, so I can inspect your site and give appropriate css.
    Promo link text you can change in Theme Options > E-commerce > Promo Popup.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 09:08
    .header-wrapper.header-advanced .secondary-menu-wrapper .menu {
        margin-top: 2px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 08:54

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 08:27

    Hello,

    1.

    another question while we look at this, on the mobile we have a On Sale part now on computers it shows the Sale bubble but on mobiles it does not, can this work to show the sale bubbles.

    – please provide screenshots for better understanding.
    2. Try to add this code in Theme Options > Custom css > Custom css for mobile:

    .products-grid .product {
        width: 50% !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 08:22

    Hello,

    Please provide us with temporary wp-admin and FTP access. We will help you with the theme update.
    Also, confirm that you have a full backup of your site, theme options, and DB.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 08:17

    Hello,

    1. Add this code in Theme Options > Styling > Custom css > Custom css for desktop:

    .header-widgets {
        width: 550px;
    }
    .header-wrapper.header-advanced .header-search.act-default {
        width:  100% !important;
    }

    2. Please provide temporary wp-admin access.
    3. Customize > Woocommerce > Product Catalog > Products per row.
    4. Try to add this code in Custom css for desktop:

    .menu-wrapper .menu li  li:before {
        content: "\f111";
        font-family:  'fontawesome';
        position:  absolute;
        left:  12px;
        top: 50%;
        font-size: 12px;
        transform:  translateY(-50%);
        line-height:  1;
        color: #00a200;
    }
    .item-design-mega-menu .nav-sublist-dropdown .item-level-1 > a {
        padding-top: 0.6em;
        padding-bottom: 0.6em;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 08:14

    Hello,

    I’ve provided this code – http://prntscr.com/k36lc1 but you added this one – http://prntscr.com/k36lhd

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 08:04

    Hello,

    1.

    .checkout #wpgdprc_field input[type="checkbox"] {
        margin-left: -30px;
    }
    .checkout #wpgdprc_field label.checkbox {
        margin-left: 30px;
    }

    2. https://www.8theme.com/documentation/xstore/woocommerce/product-images/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 07:47

    Hello,

    If you create a new title the problem remains?
    Please provide us with temporary wp-admin access in Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 07:33

    Hello @moneythumb,

    Please provide us with your site URL and Temporary wp-admin access in the Private Content area so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 07:24

    Hello,

    Please provide us with site URL and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 07:23

    Hello,

    Please try to add this code in Theme Options > Styling > Custom css:

    .top-bar .popup_link a {
        color: black;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 07:20

    Hello,

    Thanks for contacting us.
    Please see screenshot – https://prnt.sc/k36287

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 07:17

    Could you, please, provide temporary wp-admin access in the Private Content area?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 6, 2018 at 07:15

    Hello,

    Please provide us with your site URL.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 16:08

    Hello,

    Go to Slider Revolution > Settings > http://prntscr.com/k2xguc https://www.themepunch.com/revslider-doc/navigation/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 16:05

    Please make sure that you added the code correctly because I can’t see it on your site.
    The result should be – http://prntscr.com/k2xf78

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 15:45

    Hello,

    Try to disable all 3rd-party plugins. If the problem won’t be solved, provide us with FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 15:39

    Hello,

    In this case, try to disable all 3rd-party plugins. Likely one of theme causes conflict with woocomemrce functionality.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 15:15

    Hello,

    Your site under maintenance mode, so I can’t check it.
    Please provide a screenshot for better understanding the problem.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 15:11

    Hello,

    If you use cache plugin or CDN, please try to clear it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 15:06

    Try to add this code in Theme Options > Styling > Custom css:

    .top-panel-open:after {
        content: "Open top panel";
        font-size: 14px;
        font-family: Lato;
        font-weight: 400;
        font-style: normal;
        right: 43%;
    }
    .top-panel-open span {
        display:  none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 15:01

    Hello,

    Yes, latest theme version (3.8.1) is fully compatible with WC 3.4.3.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 14:55

    Hello,

    Thanks for the topic.
    Please write in English.
    To activate Load More button you need to set settings according to our documentation – https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/
    Please check the chat now – https://prnt.sc/k2weoz

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2018 at 13:32

    You’re welcome!

    Regards

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    Viewing 53,940 results - 53,911 through 53,940 (of 68,227 total)
Viewing 30 posts - 53,911 through 53,940 (of 68,227 total)
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