Forum Replies Created

Viewing 30 posts - 51,541 through 51,570 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 19, 2018 at 08:39

    Hello,

    Try to add this code in Theme Options > Custom css > Custom css for mobile:

    .onsale, .sale-value {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2018 at 17:03

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2018 at 16:53

    http://prntscr.com/lj7m4m (xstore/woocommerce/form-checkout.php) – please try to remove this and check the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2018 at 16:47

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2018 at 16:38

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2018 at 16:35

    Hello,

    Please try to add this code in style.css file of the child theme:

    @media only screen and (max-width: 992px) {
    	.products-grid .product, .products-grid.product-count-3 .product, .products-grid.product-count-3 .product:nth-child(5n+1):first-child, .products-grid.product-count-3 .product:nth-child(4n+1):first-child, .products-grid.product-count-3 .product:nth-child(3n+1):first-child, .products-grid.product-count-3 .product:nth-child(2n+1), .products-grid.product-count-3 .product:nth-child(n) {
    	    margin-left: 15px !important;
    	    margin-right: 15px !important;
    	}
    }

    Do not forget to clear cache before checking the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2018 at 16:28

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2018 at 16:27

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2018 at 16:27

    Hello,

    Try to regenerate both images. If this doesn’t help, provide temporary wp-admin access so I can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2018 at 16:21

    Hello,

    Please try to add this code in Custom css:

    .product-results-on .product-ajax-list ul li:nth-child(3n+1), .post-results-on .posts-ajax-list ul li:nth-child(3n+1) {
        clear: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2018 at 16:01

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2018 at 15:36

    We’ve sent woo.php file to your registration email.
    Please rename current woo.php file in legenda/framework folder and upload the new one. If this solves the problem, you can delete the old file (in case you did not make changes in the woo.php file).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2018 at 15:10

    Hello,

    “Shipping” relates to woocommerce plugin translation. Have you synchronized WooCommerce translation?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2018 at 14:11

    Have you cleared cache?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2018 at 13:48

    Hello,

    .content-product .stock, .content-product .available-on-backorder {
        background-color: white;
        color: red;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2018 at 13:41

    Hello,

    Please try to add this code in Theme Options > Custom css > Custom css for mobile:

    .my_account_orders .view {
        background-color:  transparent !important;
        border:  none !important;
        color:  black !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2018 at 13:28

    Hello,

    Current theme version is not fully compatible with the latest woocommerce version.
    We are sorry but TheLeader theme was removed from ThemeForest long time ago and this theme doesn’t have scheduled updates. You can downgrade WC version or submit refund request on ThemeForest and buy the new up to date theme with regular updates, for example, XStore https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2018 at 13:20

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2018 at 13:13

    Hello,

    Please submit different topics for different questions.
    Thanks in advance.
    1) Theme Options > General > Header Settings > Sign In link position.
    2) Please check if you have the same problem with default WooCommerce theme – Storefront on site. Likely you need to contact Woocommerce plugin about this.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2018 at 10:01

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2018 at 09:19

    Hello,

    IP address of the specialist who will work on your problems is 176.98.70.175 (Ukraine).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2018 at 08:36

    Hello,

    1, 2. If you face a problem with translation, you need to be sure that your translation files are synchronized.
    Make sure you placed translation files into the /wp-content/languages/themes/ folder with correct names (language name and xstore theme suffix, e.g xstore-de_DE.po, xstore-de_DE.mo) https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect translation or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization, you’ll be able to translate new strings or strings that were changed. Also, don’t forget to backup all the files before any update.
    If you need any further assistance, provide temporary FTP access.
    3) You can remove padding using this custom css code:

    .header-wrapper.header-double-menu .header-logo {
        padding-left: 0px;
        padding-right: 0px;
    }

    Also, check how much empty space has the logo image – https://prnt.sc/lj0tr4

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2018 at 08:27

    Hello,

    Thanks for the screenshots.
    Waiting for access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2018 at 08:24

    Hello,

    Thanks for contacting us.
    Please provide page URL so we can take a closer look and guide you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2018 at 08:10

    Hello,

    Thanks for contacting us. I’ve sent your report to our developers. They will check the situation to be able to add the fix in the next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2018 at 08:06

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2018 at 17:27

    Fixed. Please check now http://prntscr.com/lisduj
    Also, I would recommend you to disable “Smart menu” – http://prntscr.com/liseko

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2018 at 16:54

    Hello,

    1, 3. Theme Options > Breadcrumbs > Breadcrumbs font > set 0px and “Breadcrumbs title font” set appropriate to your needs.
    I would recommend you to disable Header overlap in Theme options and enable it only on pages where it is required (via [8theme] Layout options), like your home page.
    Also, disable “Smart menu” in Theme Options > Menu.
    2. Please create Wishlist page and set it here – https://prnt.sc/lirwee

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2018 at 16:41

    It is strange. I’ve checked the shop page in 2 more browsers from which your site won’t open before, the grid looks fine.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 15, 2018 at 16:28

    Hello,

    Thanks for the reply.
    Our theme inherits the functionality of WooCommerce plugin so such tests should be done with Storefront theme.

    Regards

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    Viewing 51,570 results - 51,541 through 51,570 (of 68,187 total)
Viewing 30 posts - 51,541 through 51,570 (of 68,187 total)
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