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Costumers can't login anymore - by Milou Soeters

This topic has 3 replies, 2 voices, and was last updated 5 years, 5 months ago ago by Rose Tyler

  • Avatar: Milou Soeters
    Milou Soeters
    Participant
    November 16, 2018 at 12:15

    Hi there!

    My costumers can’t login anymore. Before, here (http://prntscr.com/lj3laf) was a text ‘my account’. Costumers can click on it an then they can login and download products. Now it’s gone.

    Can you tell me what went wrong?

    Thanks in advance!

    Milou

    Please, contact administrator
    for this information.
    #204026 Copied
    2 Answers
    Avatar: Milou Soeters
    Milou Soeters
    Participant
    November 16, 2018 at 12:22

    Also, when they click on the downloadlink in the mail (http://prntscr.com/lj3qd5)
    they get this (http://prntscr.com/lj3qtu) and they can’t download.

    #204027 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 16, 2018 at 13:13

    Hello,

    Please submit different topics for different questions.
    Thanks in advance.
    1) Theme Options > General > Header Settings > Sign In link position.
    2) Please check if you have the same problem with default WooCommerce theme – Storefront on site. Likely you need to contact Woocommerce plugin about this.

    Regards

    #204028 Copied
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