Forum Replies Created

Viewing 30 posts - 51,511 through 51,540 (of 68,227 total)
1 2 3 … 1,717 1,718 1,719 … 2,273 2,274 2,275
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 15:07

    Hello, @capri_2794,

    You’re welcome!

    Regards

    #204245 Copied In reply to: Change Dropdown Menu Border
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 14:48

    I do not see the notice on your site – http://prntscr.com/lkp5z4 Have you disabled it?
    Please see screenshots – http://prntscr.com/lkp7j9 = http://prntscr.com/lkp7ro + http://prntscr.com/lkp7yv + http://prntscr.com/lkp84u + http://prntscr.com/lkp8fq
    If you need any further assistance, provide temporary wp-admin access so I can take a closer look.

    Regards

    #204243 Copied In reply to: Store notice – design
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 13:59

    Hello,

    I’ve checked your site on Samsung mobile Chrome browser and do not see the problem.
    Have you cleared cache of browser?
    Please try to check how your site looks in another browser or device.

    Regards

    #204241 Copied In reply to: Problems after update to 5.x
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 13:40

    Hello,

    You can use this code as a temporary solution 

    .quantity.buttons_added .plus:last-child, .quantity.buttons_added .minus:first-child {
    display:  none;
}

    and remove this after the theme update.
    To update the theme you can create a staging site (a full copy of live site) and update xstore there. Then, if everything is ok, update the production site.
    XStore 5.0 is major update and we have changed a lot of things https://xstore.8theme.com/update-history/ including theme styles. If you use child theme then child theme files should be updated according to new files.
    We can help you with the update. Confirm that you made a full backup and provide temporary wp-admin and FTP access.

    Regards

    #204238 Copied In reply to: Double buttons for quantity (+) or (-(
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 13:28

    You may use Lightshot https://prnt.sc/ or upload images into media library http://prntscr.com/j9yzvr and provide screenshots links.

    Regards

    #204237 Copied In reply to: Store notice – design
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 13:24

    I am glad that the problem was solved.
    Have a nice day.

    Regards

    #204236 Copied In reply to: Problem with search form in header
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 11:48

    Hello,

    Did you make changes in template files?
    Do you want to remove both searches?
    Please provide temporary wp-admin and FTP access.

    Regards

    #204230 Copied In reply to: Problem with search form in header
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 11:05

    Hello,

    Please provide screenshots for better understanding.

    Regards

    #204228 Copied In reply to: Store notice – design
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 10:26

    Hello,

    I am glad that you sorted out.
    Feel free to ask if you have any other questions.

    Regards

    #204225 Copied In reply to: trying to remove white space by rev slider and main menu
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 10:25

    Hello,

    You can change it via translation files (Loco Translate plugin) – https://prnt.sc/lkle72

    Regards

    #204224 Copied In reply to: Change default value place holder "Any…" Filter Products by Attribute
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 10:13

    Hello,

    You need to place woopress-es_ES.po, woopress-es_ES.mo files into /wp-content/languages/themes/ folder.
    Translation for child theme required only in case you made changes in files there. In case, you use the child theme, but did not add files with new strings, translation files for the child theme is not required.
    Also, if you face problems with translation, you need to be sure that your translation files are synchronized. Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect translation or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization, you’ll be able to translate new strings or strings that were changed. Also, don’t forget to backup all the files before any update.
    If you need any further assistance, provide temporary wp-admin and FTP access.

    Regards

    #204223 Copied In reply to: I can't translate the theme. Please heeeeelp!!
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 10:02

    Hello,

    Please add this code in Custom css for page area http://prntscr.com/lkl2wo

    .page-content {
    margin-bottom: 0px;
    margin-top: 0px;
}

    Regards

    #204222 Copied In reply to: Make empty areas on page same
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 10:00

    Hello @capri_2794,

    Please submit new topic, describe the desired result in details and I will help you.

    Regards

    #204221 Copied In reply to: Change Dropdown Menu Border
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 09:56

    Hello,

    1) Theme Options > Single product page > Show Product Title.
    To remove this http://prntscr.com/lkkx34 – 

    .product-information-inner .product-navigation {
    display:  none;
}

    Styling of this title http://prntscr.com/lkkxf7 can be changed in Theme Options > Typography > Page Content > H3.
    2) 

    .product-information .price {
    font-weight: 600;
}

    3,4) Try to change this code 

    .product-information .cart button[type="submit"] {
    float:  left;
}

    in your Global custom css to:

    .product-information .cart button[type="submit"] {
    float:  left;
    background-color: red;
    color:  white;
}
.product-information .cart button[type="submit"]:hover {
    background-color: #151110 !important;
    color:  #f6bf98;
}

    Regards

    #204220 Copied In reply to: Edit Single Product Page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 09:48

    Hello,

    .home .page-content {
    margin-bottom: 0px;
}

    Regards

    #204219 Copied In reply to: Remove empty space
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 09:46

    Hello,

    .pagination-cubic li .page-numbers.current {
    color: white !important;
}

    Regards

    #204218 Copied In reply to: Page number edit
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 09:44 
    .fixed-header-area .menu-main-container > ul {
    text-align:  left;
    margin-left: 60px;
    padding-top: 22px;
}

    Regards

    #204217 Copied In reply to: Menu Tabs misaligned from center
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 09:37

    Try to change this http://prntscr.com/lkkqqp to font-size: 2.5vh;
    https://www.w3schools.com/cssref/css_units.asp

    Regards

    #204215 Copied In reply to: Testimonial Carousal not right in mobile
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 09:33

    Hello,

    You’re welcome!

    Regards

    #204214 Copied In reply to: Problem [8THEME] shortcode
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 09:33

    Hello,

    Pagination of the element won’t work correctly, so in new theme versions, it was removed at all.
    You can add this code in Global custom css to hide the pagination:

    .et-blog .et-blog-bottom {
    display: none;
}

    Regards

    #204213 Copied In reply to: blog list
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 09:27

    Hello,

    Theme Options > Typography > Menu > Customize mobile menu links.

    Regards

    #204210 Copied In reply to: Font Size Mobile Menu
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 09:17

    Hello,

    There was a custom css code:

    body .header-logo img {
    max-width: 170px;
}

    I’ve deleted this.
    Please check logo now.

    Regards

    #204209 Copied In reply to: Logo max width
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 09:02

    Dear @abarron,

    We are theme support and we are able to help you only with issues related strictly to our theme.
    If the problem with the plugin will be solved, but something won’t work correctly, contact us and provide temporary wp-admin and FTP access so we can take a closer look.

    Regards

    #204207 Copied In reply to: Shortcodes not working on site
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 08:40

    You’re welcome!
    Would you mind to rate our product: https://prnt.sc/d256m6
 https://themeforest.net/downloads
    That would be much appreciated 🙂

    Regards

    #204204 Copied In reply to: Mega menu timing/area issue
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 08:40

    Hello,

    I do not see the problem http://prntscr.com/lkk1ih Is it solved?
    If not, provide screenshots for better understanding. Also, provide temporary wp-admin access.

    Regards

    #204203 Copied In reply to: blog list
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 08:15

    Hello,

    You’re welcome!

    Regards

    #204201 Copied In reply to: Essential Grid – can't add new filter to existing grids
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 08:09

    Hello,

    Please provide temporary wp-admin and FTP access.

    Regards

    #204200 Copied In reply to: custom-styles.php Error and theme-functions.php Error
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2018 at 08:03

    Hello,

    Please clear cache and check one more time.

    Regards

    #204199 Copied In reply to: Quantity arrows displaying twice in Single Product Page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 19, 2018 at 16:53

    Do you use addition plugins? Try to disable 3rd party plugins to check if one on them causes the problem.
    Provide temporary wp-admin access so we can take a closer look.

    Regards

    #204170 Copied In reply to: Image slider in product page not working
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 19, 2018 at 16:43

    Please clear cache and check one more time.

    Regards

    #204168 Copied In reply to: Issues with clics and display images on product page
  • 1 2 3 … 1,717 1,718 1,719 … 2,273 2,274 2,275
    Viewing 51,540 results - 51,511 through 51,540 (of 68,227 total)
Viewing 30 posts - 51,511 through 51,540 (of 68,227 total)
1 2 3 … 1,717 1,718 1,719 … 2,273 2,274 2,275

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