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Viewing 30 posts - 51,241 through 51,270 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2018 at 14:07

    Hello,

    1) It is your slider http://prntscr.com/lr0xmr Please check settings of the slider or provide us with temporary wp-admin access.
    2)

    .woocommerce-cart .woocommerce-shipping-destination {
        display: none;
    }

    3) Please change the previous code to:

    .woocommerce-shipping-methods #sendcloudshipping_service_point_select {
        font-size:  10px !important;
        margin-top: 5px;
        margin-bottom: 5px;
    }
    #shipping_method li:last-child {
        display:  inline-block;
    }
    #shipping_method input[type="radio"] {
        float:  right;
        margin: 6px 0px 15px 8px;
    }

    http://prntscr.com/lr144u
    5) Please remove a statick block from PreFooter widget area.
    6)

    .et-wishlist-widget .wishlist-dropdown,
    .shopping-container:hover .cart-popup-container {
        background-color:  white;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2018 at 12:02

    Hello,

    Go to edit Home page > Page Layout > Logo image for this page.
    http://prntscr.com/lqzb57 > http://prntscr.com/lqzbh2 http://prntscr.com/lqzbmi

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2018 at 11:47

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2018 at 11:38

    Hello,

    Likely the second icon is content of Mobile navigation sidebar widget area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2018 at 11:18

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2018 at 10:44

    Please change the code to:

    @media (max-width: 480px){
        .shopping-cart-widget .cart-summ > .cart-bag:before {
            content:  "\f291";
            font-family: FontAwesome;
            font-size: 15px !important;
            color: #0000009c;
        }
        .side-area-icon i:before, .menu-icon i:before {
            font-size: 15px;
            background-color: #635c5b;
            padding: 3px 10px;
        }
        .header .container .menu-icon {
            left: 34px !important;
            top: unset;
            bottom: 20px;
        }
        .header .container .shopping-cart-widget{
            bottom: -18px;
            top: unset !important;
            margin-top: 0px !important;
        }
        .shopping-cart-widget .cart-summ > .cart-bag {
            margin-left: 0px;
            padding-left: 0;
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2018 at 10:27

    1)

    @media (max-width: 480px){
        .header .shopping-cart-widget .cart-summ .amount {
            font-size:  0px !important;
        }
        .shopping-cart-widget .cart-summ > .cart-bag:before {
            content:  "\f291";
            font-family: FontAwesome;
            font-size: 16px;
            color: #0000009c;
        }
        .side-area-icon i:before, .menu-icon i:before {
            font-size: 15px;
            background-color: #635c5b;
            padding: 3px 10px;
        }
        .header .menu-icon {
            left: 35px !important;
            top: unset;
            bottom: 38px;
        }
        .header .shopping-cart-widget{
            bottom: 0;
            top: unset !important;
            margin-top: 0px !important;
        }
    }

    2) To change color of “+” icons you need edit the file wp-content/themes/legenda/images/small-plus.png as they are loaded from it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2018 at 10:03

    Hello,

    Did you make changes in template files?
    Try to disable all 3rd party plugins to check if one of them causes the problem.
    Please provide screenshots and links for better understanding the problem. Also, provide temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2018 at 09:59

    Hello,

    1) Is it solved? http://prntscr.com/lqxahk
    2) Please provide a screenshot for better understanding.
    You can use such screenshot maker as Lightshot https://prnt.sc/
    3) Please try this custom css code:

    .woocommerce-shipping-methods #sendcloudshipping_service_point_select {
        font-size:  13px !important;
    }
    #shipping_method li:last-child {
        display:  inline-block;
    }
    #shipping_method input[type="radio"] {
        float:  right;
        margin: 6px 0px 15px 8px;
    }

    4) Theme Options > Typography > Menu > Menu 1 level > Font Color.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2018 at 09:44

    Please check – http://prntscr.com/lqx9ds
    Also, provide wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2018 at 09:31

    Hello,

    You can add this custom css code:

    .product-information .email-link {
       display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2018 at 09:29

    Hello,

    I’ve checked the file and it is ok – http://prntscr.com/lqx28d

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2018 at 09:28

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2018 at 09:24

    Hello,

    Please change this http://prntscr.com/lnztw0 to instagram

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2018 at 09:18

    You’re welcome!
    Please try this code:

    #mega-menu-wrap-main-menu #mega-menu-main-menu > li.mega-menu-item:hover {
        background-color: #f8e1e0;
    }
    #mega-menu-wrap-main-menu #mega-menu-main-menu > li.mega-menu-item > a.mega-menu-link:hover, 
    #mega-menu-wrap-main-menu #mega-menu-main-menu > li.mega-menu-item:hover a {
        color:  white;
    }
    .main-nav {
        padding: 0;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2018 at 09:13

    Hello,

    Thanks for contacting us.
    Could you, please, provide site URL?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2018 at 08:46

    Hello,

    Please read this article https://docs.woocommerce.com/document/setting-up-taxes-in-woocommerce/#section-23 If you need further assistance with tax settings, I would recommend you to contact WooCommerce support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2018 at 08:37

    Hello,

    Is the problem solved? http://prntscr.com/lqweku If not, please provide screenshots for better understanding.
    You can use such screenshot maker as Lightshot https://prnt.sc/
    Also, provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2018 at 08:34

    Hello,

    Do you use the latest version of Core plugin (1.1.7)? https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    Try to disable all 3rd party plugins to check if one of them causes the problem.
    If this doesn’t help, provide us with temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2018 at 16:52

    Hello,

    https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    If you face problems with translation, you need to be sure that your translation files are synchronized. Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with pot file.
    If you need further assistance, provide temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2018 at 16:14

    Looks like not all theme files were uploaded. Please re-upload theme files via FTP or provide us with temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2018 at 16:10

    Please add this code in Theme Options > Custom css > Global custom css:

    .products-grid .content-product .stock,
    .products-slider .content-product .stock{
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2018 at 16:04

    Hello,

    Your site under maintenance mode, so I can’t check it. Please provide temporary wp-admin access or disable the maintenance mode.
    “Out of stock” label can be disabled via Theme Options > Shop elements > Sale & Out of Stock.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2018 at 16:00

    Hello,

    500 Internal server error means that there is some Fatal error in PHP script or on the server side. You can turn on debug mode in WordPress to see the error https://codex.wordpress.org/Debugging_in_WordPress
    If it will not show any errors then contact your hosting providers and ask them to give you a server error log to check what is wrong.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2018 at 15:55

    1) You can use such screenshot maker as Lightshot https://prnt.sc/
    2)

    .header .search .et-mega-search form input[type="text"] {
        background-color: #f8e1e0;
        border-color: #dbdbdb;
    }

    3) Please clear cache and check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2018 at 15:33

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2018 at 15:16

    Hello,

    1. Oh I see. Sorry, but there is no such possibility.
    2. On our demo https://8theme.com/demo/woopress/boxed/http://prntscr.com/lql7oi
    I think the menu looks in the similar way in 2.5 version. If you have an archive of 2.5 version without additional customization in files you can install it on a staging (test) site and check.
    3. Yes, only listing.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2018 at 14:43

    1) I do not see http://prntscr.com/lqkok4 in style.css of your child theme. Please add the code and clear cache before checking the result.
    If this doesn’t work, try to add !important; like –

    .header-wrapper {
        background-color: #f9e1e0 !important;
    }

    2) http://prntscr.com/lqkqss

    #mega-menu-wrap-main-menu #mega-menu-main-menu > li.mega-menu-megamenu > ul.mega-sub-menu {
        background-color: #f9e1e0;
    }

    http://prntscr.com/lqkrft – clear cache and check.

    Please provide screenshots of every part that needs to be changed.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2018 at 12:42

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2018 at 12:41

    Hello,

    Thanks for contacting us.
    What version of XStore Core plugin on your site?
    If you use 5.x theme version, I would recommend you to update the theme to the latest version (5.1.3) and Core plugin to 1.1.7 https://www.8theme.com/documentation/xstore/plugins/included-plugins/
    Also, latest version of the theme is fully compatible with latest WooCommerce plugin version.
    The reason for your problem can be using new theme version together with old WC version.

    Regards

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    Viewing 51,270 results - 51,241 through 51,270 (of 68,227 total)
Viewing 30 posts - 51,241 through 51,270 (of 68,227 total)
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