Hello,

1) General site speed depends on many factors. Below you’ll find main of them
– Plugins. When you have multiple plugins installed and activated on your site, it can slow it down. So, please, keep enabled only those plugins that you really need for the correct functioning of your site and disable all the plugin that you don’t use. The more plugins you use, the slower it will be.
– Caching. The most important part of optimizing your site is caching. Combine cached page with gzip compression to get better results. Try to use W3 Total Cache plugin. Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/
– Images. Use optimized images only otherwise you will have big images and a slow loading time. Do not upload larger images than what is needed. When you use image editing tool like Photoshop don’t save images without using the option “Save For Web”.
There are different ways on how to compress images. Use special services or WordPress plugins to optimize your images for decreased loading times:
– tinypng.com
– Compressor.io
– Kraken.io

– If you are using Slider revolution – https://www.themepunch.com/revslider-doc/performance-seo/ By default, “Include RevSlider libraries globally” option is enabled, please read this article https://www.themepunch.com/revslider-doc/global-settings/ and disable the option in case you are using sliders only inside page content.

In 5.x theme version, were added Speed Optimization settings (Theme Options). Please read our documentation – https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/

2) Please clear cache and check images – http://prntscr.com/lr1evo

3) On which page you get the error message? Please provide a screenshot.
You can use such screenshot maker as Lightshot https://prnt.sc/

Regards

Hello,

Sorry, we don’t give guarantee for full theme compatibility with all 3rd party plugins.
You can contact the plugin author to get help.

Regards

Hello,

Go to edit Home page > Page Layout > Logo image for this page.
http://prntscr.com/lqzb57 > http://prntscr.com/lqzbh2 http://prntscr.com/lqzbmi

Regards

Hello,

Likely the second icon is content of Mobile navigation sidebar widget area.

Regards

Please change the code to:

@media (max-width: 480px){
    .shopping-cart-widget .cart-summ > .cart-bag:before {
        content:  "\f291";
        font-family: FontAwesome;
        font-size: 15px !important;
        color: #0000009c;
    }
    .side-area-icon i:before, .menu-icon i:before {
        font-size: 15px;
        background-color: #635c5b;
        padding: 3px 10px;
    }
    .header .container .menu-icon {
        left: 34px !important;
        top: unset;
        bottom: 20px;
    }
    .header .container .shopping-cart-widget{
        bottom: -18px;
        top: unset !important;
        margin-top: 0px !important;
    }
    .shopping-cart-widget .cart-summ > .cart-bag {
        margin-left: 0px;
        padding-left: 0;
    }
}

Regards

Hello,

Did you make changes in template files?
Try to disable all 3rd party plugins to check if one of them causes the problem.
Please provide screenshots and links for better understanding the problem. Also, provide temporary wp-admin access so we can take a closer look.

Regards

Please check – http://prntscr.com/lqx9ds
Also, provide wp-admin access.

Regards

Hello,

I’ve checked the file and it is ok – http://prntscr.com/lqx28d

Regards

Hello,

Please change this http://prntscr.com/lnztw0 to instagram

Regards

Hello,

Thanks for contacting us.
Could you, please, provide site URL?

Regards

Hello,

Is the problem solved? http://prntscr.com/lqweku If not, please provide screenshots for better understanding.
You can use such screenshot maker as Lightshot https://prnt.sc/
Also, provide temporary wp-admin access.

Regards

Hello,

https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
If you face problems with translation, you need to be sure that your translation files are synchronized. Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with pot file.
If you need further assistance, provide temporary wp-admin and FTP access.

Regards

Please add this code in Theme Options > Custom css > Global custom css:

.products-grid .content-product .stock,
.products-slider .content-product .stock{
    display: none;
}

Regards

Hello,

500 Internal server error means that there is some Fatal error in PHP script or on the server side. You can turn on debug mode in WordPress to see the error https://codex.wordpress.org/Debugging_in_WordPress
If it will not show any errors then contact your hosting providers and ask them to give you a server error log to check what is wrong.

Regards

You’re welcome!

Regards