Cross out out of stock variations or attributes swatches

This topic has 11 replies, 2 voices, and was last updated 5 years, 3 months ago ago by Rose Tyler

  • Avatar: davidacardona
    davidacardona
    Participant
    November 29, 2018 at 13:58

    HI, i wonder if it is possible to activate the swatches X cross out function on the product view.

    I’m talking about having the same behaviour than the category or shop view where when i select a color, the out of stock size get crossed and colored down

    https://www.dropbox.com/s/174jgl3fp10lie5/swatches-outofstock-inactive.png?dl=0
    https://www.dropbox.com/s/q121qbz7zyc1mn9/swatches-outofstock-active.png?dl=0

    10 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2018 at 15:28

    Hello,

    By default, there is no such possibility. It requires additional customization in files. I’ve sent your request to our developers.
    Please provide temporary wp-admin and FTP access.

    Regards

    Avatar: davidacardona
    davidacardona
    Participant
    November 29, 2018 at 21:15

    Hi, here is the temporary access. Is it possible to have the customization code?

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 30, 2018 at 08:03

    Hello,

    Thanks for the reply. Please, contact your hosting provider to get FTP access (FTP hostname, FTP username, FTP password).

    Regards

    Avatar: davidacardona
    davidacardona
    Participant
    November 30, 2018 at 13:04

    here are them

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 30, 2018 at 13:43

    Unfortunately, we can’t connect to your server via FTP. Are there any restrictions from the server side?

    Regards

    Avatar: davidacardona
    davidacardona
    Participant
    November 30, 2018 at 14:51

    hi, sorry, did you try on port 22 scp connection?

    Avatar: davidacardona
    davidacardona
    Participant
    December 1, 2018 at 17:30

    hi, My client was needing this function urgently, so we decided to temporary use the plugin https://woocommerce.com/products/variation-swatches-and-photos/, and deactivate the native xstore theme swatches.

    But we need to fix this in the native function, so i created a staging area for you to fix this, and im giving the correspondent access in the private area.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2018 at 15:28

    Hello,

    Sorry for the delay in answering and thanks for the access.
    Unfortunately, our developers do not have a ready solution right now. We are planning to add this in the next theme update.

    Regards

    Avatar: davidacardona
    davidacardona
    Participant
    December 3, 2018 at 17:15

    thanks for your answer. I really suggest to work in this feature, because it really boosts the usability of clothing stores with multiple colors,

    I trust this is possible for you since the plugin I’m using now already works well, but sadly it doesn’t show the attributes on the store and category view

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 4, 2018 at 09:34

    Thanks for your suggestion.
    Have a nice day.

    Regards

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