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  emeliech

  Participant

  December 3, 2018 10:48 am

  Hello.
  We use the Hidden Sidebar on our shop. On mobile phones you cannot scroll down on it. It is just stuck. Can you help us?

  Site URL: hidden

  Theme version: Latest

  WooCommerce version: Latest

  

  Content is visible for topic creator and
  support staff only.

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  Rose Tyler

  Support staff

  December 3, 2018 10:57 am

  Hello,

  I’ve checked your site on my mobile in 2 different browsers and do not see the problem. Please try to clear browser cache and check one more time.
  What device do you use?
  Please make sure that your browser is not very old.
  Also, try to check the sidebar on another device.

  Regards

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  emeliech

  Participant

  December 3, 2018 11:22 am

  Hi

  I am using an iPhone 7plus, Safari. I have cleared my cache but it is still not working to scroll. I have tried on several other iphones and it does not work to scroll in safari, which most people using an iphone use.
  Hope you can help.

  Kind regards,
  Emelie

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  Rose Tyler

  Support staff

  December 3, 2018 1:24 pm

  Hello,

  We’ve checked on iPhone 6 in Safari and scrolling works fine. Please make sure that you trying to scroll over the sidebar area (left part of the screen).

  Regards

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