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Hidden Sidebar not Scrollable on mobile - by emeliech

This topic has 4 replies, 2 voices, and was last updated 5 years, 4 months ago ago by Rose Tyler

  • Avatar: emeliech
    emeliech
    Participant
    December 3, 2018 at 10:48

    Hello.
    We use the Hidden Sidebar on our shop. On mobile phones you cannot scroll down on it. It is just stuck. Can you help us?

    Please, contact administrator
    for this information.
    #205236 Copied Theme version: Latest WooCommerce version: Latest
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2018 at 10:57

    Hello,

    I’ve checked your site on my mobile in 2 different browsers and do not see the problem. Please try to clear browser cache and check one more time.
    What device do you use?
    Please make sure that your browser is not very old.
    Also, try to check the sidebar on another device.

    Regards

    #205237 Copied
    Avatar: emeliech
    emeliech
    Participant
    December 3, 2018 at 11:22

    Hi

    I am using an iPhone 7plus, Safari. I have cleared my cache but it is still not working to scroll. I have tried on several other iphones and it does not work to scroll in safari, which most people using an iphone use.
    Hope you can help.

    Kind regards,
    Emelie

    #205245 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 3, 2018 at 13:24

    Hello,

    We’ve checked on iPhone 6 in Safari and scrolling works fine. Please make sure that you trying to scroll over the sidebar area (left part of the screen).

    Regards

    #205255 Copied
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