I did not test such plugin so can’t give you a solid response. Before using any plugin read description and documentation to be sure that it is suitable for you. Some of our clients use Duplicator plugin to make a copy of the live site.
Regards
I did not test such plugin so can’t give you a solid response. Before using any plugin read description and documentation to be sure that it is suitable for you. Some of our clients use Duplicator plugin to make a copy of the live site.
Regards
Hello,
Sorry for the inconvenience.
Please provide a screenshot of the problem.
You can use such screenshot maker as Lightshot https://prnt.sc/
Do you face the problem with frontend or backend editor?
Make sure that all required plugins are updated – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Have you changed the access? I can’t log in anymore. Please, provide the correct one to help you with the problem you mentioned.
Waiting for your reply.
Regards
Hello,
Thanks for the reply.
Free to ask if you have any other questions, our team will gladly assist you.
Here you can find some video tutorials – https://www.youtube.com/playlist?list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3
Regards
Hello @bluehiveinteractive,
Please check now. Let us know if all fine.
Regards
You’re welcome!
Woocommerce shortcodes on pages were added in <pre> .... </pre> structure and it caused the problem.
I would recommend you to use WPBakery page builder to edit pages https://prnt.sc/ltwb5l because it’s more advanced than Gutenberg at this moment.
Regards
Dear @ScottyWatty,
How do I make the view (eye icon) a button too.
– http://prntscr.com/lu2yf7 it is a button. Isn’t it?
Also, when you click one of the time clocks on the Our Time CLocks page, it gets a weird error. What am I doing wrong?
– please create a new topic https://www.8theme.com/forums/xstore-wordpress-support-forum/ provide page URL and screenshot of the problem.
Did you see the mobile issues I mentioned?
– Sorry, but I am a bit confused. Please create a new topic, describe the problem in more details and provide page URL.
one more – Suggestions for the tables here to make them look better?
– Please create a new topic for this question to prevent misunderstanding.
Regards
Hello,
Please follow previous suggestions (disable unrequired plugins and install cache plugin).
Provide us with temporary wp-admin and FTP access we will check what else can be done to speed up your site.
Regards
Hello,
Sorry for the delay in answering.
In this case, select http://prntscr.com/lu291j > http://prntscr.com/lu2958
If you prefer to have “Buttons on hover bottom” in settings of the Products element, you need to use this custom css code:
.footer-product {
opacity: 1;
transform: translateY(0);
}
to make buttons visible from the start.
Please add this code in Custom css for page http://prntscr.com/lu2bh8
This code http://prntscr.com/lu2ckt you can add in Theme Options > Custom css > Global custom css or in Custom css for page http://prntscr.com/lu2bh8
Please create separate topics for different questions to prevent misunderstanding.
Thanks in advance.
Regards
Hello,
Please provide your site URL and temporary wp-admin access so I can take a closer look.
Regards
Hello,
Please provide us with screenshots for better understanding the problem.
Thanks in advance.
Regards
Hello,
We’ve fixed the problem. Please check now.
Also, the fix will be added in the next theme update.
Regards
You’re welcome!
Regards
You’re welcome!
Regards
You’re welcome!
Regards
Hello,
Please go to Theme Options > Portfolio and select page. Also, try to enable Masonry there.
Regards
You’re welcome!
Regards
Please try this way to install the latest version:
Go to Plugins section in your Dashboard > deactivate and delete WPBakery Page Builder plugin. Then go to Appearance > Install plugins > WPBakery Page Builder.
If you need our assistance with the updating, provide temporary wp-admin and FTP access.
Regards
Thanks for the reply.
Please describe one more time in details what problems do you have so I can take a closer look and help.
Regards
Hello,
To update premium plugins, connect to your server using FTP. Copy extracted plugin folder into wp-content/plugins/ with replacement.
Regards
Hello,
Ok. Let us know.
Regards
Hello,
It is the result of WordPress updating. You need to update WPBakery Page Builder plugin https://www.8theme.com/downloads/ to be able to switch between Gutenberg and WPBakery editor http://prntscr.com/ltxer7
Regards
Hello,
Please describe the problem in more details and provide screenshots.
You can use such screenshot maker as Lightshot https://prnt.sc/
Thanks in advance.
Regards
Hello,
Thanks for contacting us.
Please change this code http://prntscr.com/ltx5rx
to
@media (max-width: 480px) {
.header .shopping-cart-widget .cart-summ .amount {
font-size: 9px !important;
}
.header .shopping-cart-widget .cart-summ > .cart-bag {
margin-right: -10px !important;
}
}
Regards
Hello,
Sorry for the delay in answering.
Our developers said me, that the new update of XStore and Core plugin will be released within 2-3 days.
Is there anything else we can help you with?
Regards
Hello,
Fixed. Please check now.
You need to contact your hosting provider and ask to increase WordPress memory limit – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
Also, I would recommend you to use WPBakery page builder as the page editor because it’s more advanced than Gutenberg at this moment – http://prntscr.com/ltwb5l
Regards
Hello,
Please try to add this code in custom css area:
.et-secondary-visibility-opened.et-secondary-on-home.post-type-archive-product .secondary-menu-wrapper .menu {
display: block;
z-index: 1001;
animation-name: fadeIn;
animation-duration: 0.2s;
}
Regards
Hello,
For Home page you need to configure individual settings via “Page Layout” – http://prntscr.com/ltv6ze
Regards