Hello,
Fixed. Please check now.
We will add the fix in next theme update also.
Regards
Hello,
Fixed. Please check now.
We will add the fix in next theme update also.
Regards
Hello,
I am glad that you sorted out.
Have a nice day.
Regards
Hello,
Please try to disable all 3rd party plugins to check if one of them causes the problem.
Regards
Hello @online365,
You’re welcome!
Please submit a new topic if you have any other questions https://www.8theme.com/forums/xstore-wordpress-support-forum/ – http://prntscr.com/ltiecc
Regards
Hello,
Available settings you can find in Customize > WooCommerce > Product Catalog http://prntscr.com/lticat
Our theme inherits functionality of WooCommerce plugin and there is no possibility to show products from a specific category on Shop page.
Regards
Hello,
1) Please add this code in Theme Options > Custom css:
.portfolio-descr .project-title a {
font-size: 3rem;
}
2)
.portfolio-image .zoom {
display: none;
}
3) You can copy content-portfolio.php file from xstore theme folder into xstore-child and edit content appropriately to your needs https://prnt.sc/lthf4b
Regards
Dear @online365,
Please see screenshots:
for header – http://prntscr.com/lth3br + http://prntscr.com/lth3jp > http://prntscr.com/lth3vd
for fixed header – http://prntscr.com/lth4sa > http://prntscr.com/lth514
Do not forget to clear cache before checking the result.
Regards
Hello @online365,
I am glad that you sorted out.
Feel free to ask if you have any other questions.
Regards
You’re welcome!
Regards
Hello,
Sorry for the delay in answering.
Is the problem solved?
Regards
Hello,
Have you tried to disable plugins?
Please provide us with Dashboard (wp-admin) access (username and password).
Also, ask your hosting provider support to create FTP account to your site files and give us the credentials (FTP hostname, FTP username, FTP password).
Regards
Hello,
Please go to WooCommerce > Settings > Accounts & Privacy > Account creation > unselect “When creating an account, automatically generate an account password”
https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-15
Regards
Hello,
You can use this support forum to ask questions.
Our team will gladly assist you according to our support policy – https://themeforest.net/page/item_support_policy
Regards
Hello,
Try to enable WP debug mode https://codex.wordpress.org/WP_DEBUG to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Let us know the result.
Also, provide temporary wp-admin and FTP access (FTP hostname, FTP username, FTP password).
Regards
Hello,
Try to disable Ajax “Add To Cart” in Theme Options > Single product page.
Unfortunately, we don’t guarantee full compatibility of 3rd-party plugins with the theme and some of them may be incompatible. Our template is fully compatible only with the plugins that are included in our theme. It’s impossible for theme author to make the theme compatible with all existing extensions.
You need to customize the extension to make it work properly with the theme. Unfortunately, basic support scope doesn’t include features for additional customization.
Regards
Hello,
We do not have an additional library for this.
Here are screenshots how is created menu behavior in our theme https://prnt.sc/ltfmr8 (etheme.js) https://prnt.sc/ltfnav
Regards
Hello,
Please try to add this code in style.css file of child theme:
.slide-item .product .product-name, .products-grid .product .product-name {
min-height: 50px;
}
Regards
Hello,
Thanks for contacting us.
Please read this article https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/ Related Products is a section on some templates that pulls products from your store that share the same tags or categories as the current product. These products cannot be specified in the admin, but can be influenced by grouping similar products in the same category or by using the same tags.
You can set upsell products and display them instead of related – http://prntscr.com/ltfmlg
Regards
Hello,
You can dismiss this notification.
All the premium plugins included in our theme are external and we have the right to build them into our theme as we purchase the Extended License for each of these plugins. The plugins run perfectly and are fully functional. There is no doubt that you can get the current plugin version directly from us. For that go to Downloads page and you’ll get access to all necessary archives. These plugins registration is not obligatory! The plugins are functioning perfect without any activation. The plugin activation option was added in the plugin for the customers to get automatic updates and support directly from plugin developers. Only in case you need this features you will need to purchase and register the plugin. This is not only our practice but all the theme authors from ThemeForest.
Our theme inherits the functionality of WooCommerce. So it is compatible with official WC plugins that works fine with Storefront theme.
Sorry, we don’t give guarantee for full theme compatibility with all 3rd party plugins.
You can contact the plugin author to get help.
Regards
Hello,
You’re welcome!
Regards
Hello,
You’re welcome!
Regards
Hello,
https://prnt.sc/ltf5z4 – please increase max execution time https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
Also, contact your hosting provider and make sure that get_query_var() and set_query_var() functions are enabled on your server.
Regards
Hello,
Thanks for the reply.
The problem will be fixed in the next theme update.
As a temporary solution, please add this code in Theme Options > Custom css > Global custom css:
.mobile-menu-inner {display: table;} Do not forget to clear cache before cheeking the result.
Regards
My pleasure 🙂
Regards
Hello,
The page has a carousel and it causes the issue. I think, there are 2 ways:
1) Create a post instead of the page and set Excerpt manually http://prntscr.com/ltf1d3 > http://prntscr.com/ltf1kj
or
2) Set here http://prntscr.com/ltf2nh 0
Regards
You’re welcome!
Regards
Hello,
Sorry for the delay in answering.
1) I do not see the problem with menu http://prntscr.com/lteptr Is it solved?
2) Please try to use our Products element > http://prntscr.com/ltes6b + http://prntscr.com/ltes8u > http://prntscr.com/ltesjs
About the product name, Theme Options > http://prntscr.com/ltet7l
3, 4) Please provide URL of the page where we will be able to see the mentioned problems.
Regards
Hello,
1) By default, there are only these settings – http://prntscr.com/lteipi
To show the brand above the product title, you need to copy etheme_template_hooks function (xstore/framework/woo.php) into functions.php of child theme and change 11 http://prntscr.com/lteoi3 to 4 http://prntscr.com/lteoqt
2) Which option do you mean?
Regards