this is a very weird behavior that i started getting after updating to version 4.5.3.
One of my products actually shows in the “add-to-cart” section of the page information regarding another product that is in the same category.
The description, reviews,etc are all correct. It’s just the upper section with the price, start reviews and small description that is wrong.
While trying to figure this out, if i change the category of the product whose information is showing to another then it it shows the correct information. But, i can replicate the problem with other products by simply changing their category.
This is very weird.
I came to the conclusion that the problem was the theme because when i change one of the default themes everything works fine.
Did you make changes in template files?
Try to disable all 3rd party plugins to check if one of them causes the problem.
Please provide screenshots and links for better understanding the problem. Also, provide temporary wp-admin access so we can take a closer look.
Hi, i didn’t make any changes to the template files.
I tried disabling all other plugins, the problem still exists.
Adding more info on the private area.
Provide me also FTP access to your site to check problem in more details.
Ok, but please don’t disable plugins and leave them like that. This is a live website.
Ok. We had to test how it works if third-party plugins are disabled to make sure that problem appears and related to our theme only.
Waiting for your FTP.
Why has the order of my products changed and some fonts too ?
I’ve reverted back the changes. Please be careful when experimenting.
FTP information on the private area.
Check now, please.
It seems to be working correctly now. Thanks.
I noticed that the product page now has at the top “DESCRIÇÃO DO PRODUTO” and the next product button. Can you please revert that change?
Can you please explain what the fix was ?
I don’t see that text because it’s hidden in your child theme style.css. Problem with product was caused by the navigation to the prev/next product. We improved the code to fix the problem. Changes were made in parent theme woo.php file because this fix will be included in the next theme update.
Ok. Thank you very much for your help.
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