maps dont show

• 

  gewoonbovenaan

  |

  Participant

  | December 5, 2018 at 1:54 pm

  Hi,

  On the store locator page the maps dont show with Xstore.
  https://gyazo.com/88ef40ba5f9b5da07b58dd4a26920c3c
  when i choose another theme it does show, so maybe something is blocking the map on this page https://afslankstudios.nl/Vestigingen/beter-voor-je-lijf-oosterhout/

  What could be the reason?

  Best regards, Martijn

  Site URL: hidden

  Theme version: 5.1.2

  WooCommerce version: 3.5.1

  

  Content is visible for topic creator and
  support staff only.

  #205434 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | December 5, 2018 at 2:14 pm

  Hello,

  Sorry, we don’t give guarantee for full theme compatibility with all 3rd party plugins.
  You can contact the plugin author to get help.

  Regards

  #205437 copied to clipboard
  

  gewoonbovenaan

  |

  Participant

  | December 10, 2018 at 4:04 pm

  Hi i understand that u dont provide guarantee but the plugin author wrote me this:

  Hi,

  There’s a JS error on the page that shows up in the browser console, and once a JS error occured all other script are stopped.

  TypeError: c.backstretch is not a function[Learn More]

  The error seems to come form a file from within your theme, so you will have to ask the theme author about it.

  —

  support@wpstorelocator.co

  #205707 copied to clipboard
  

  Olga Barlow

  |

  Keymaster

  | December 10, 2018 at 6:51 pm

  Hello,

  Provide FTP access to your site, please. We’ll check the reason of the error. We tried to update WPBakery page builder to make sure that out of date version of included plugins are not the reason of your problem but seems something goes wrong, Dashboard is locked. But don’t worry, we’ll fix it once get the FTP.
  Waiting for your reply to solve the problem.

  Regards

  #205718 copied to clipboard
  

  gewoonbovenaan

  |

  Participant

  | December 11, 2018 at 10:39 am

  Thank u for your reply. herewith the FTP

  

  Content is visible for topic creator and
  support staff only.

  #205779 copied to clipboard
  

  Rose Tyler

  |

  Keymaster

  | December 11, 2018 at 3:34 pm

  Hello,

  Fixed. Please check now.
  We will add the fix in next theme update also.

  Regards

  #205802 copied to clipboard
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