Hello,

Please provide us with screenshots for better understanding the problem.
Thanks in advance.

Regards

You’re welcome!

Regards

Hello,

Please see screenshots https://prnt.sc/jbvdco https://prnt.sc/jbvdhv

Regards

Hello,

Please go to Theme Options > Portfolio and select page. Also, try to enable Masonry there.

Regards

Please try this way to install the latest version:
Go to Plugins section in your Dashboard > deactivate and delete WPBakery Page Builder plugin. Then go to Appearance > Install plugins > WPBakery Page Builder.
If you need our assistance with the updating, provide temporary wp-admin and FTP access.

Regards

Hello,

To update premium plugins, connect to your server using FTP. Copy extracted plugin folder into wp-content/plugins/ with replacement.

Regards

Hello,

It is the result of WordPress updating. You need to update WPBakery Page Builder plugin https://www.8theme.com/downloads/ to be able to switch between Gutenberg and WPBakery editor http://prntscr.com/ltxer7

Regards

Hello,

Thanks for contacting us.
Please change this code http://prntscr.com/ltx5rx
to

@media (max-width: 480px) {
    .header .shopping-cart-widget .cart-summ .amount {
        font-size:  9px !important;
    }
    .header .shopping-cart-widget .cart-summ > .cart-bag {
        margin-right: -10px !important;
    }
}

Regards

Hello,

Sorry for the delay in answering.
Our developers said me, that the new update of XStore and Core plugin will be released within 2-3 days.
Is there anything else we can help you with?

Regards

Hello,

Please try to add this code in custom css area:

.et-secondary-visibility-opened.et-secondary-on-home.post-type-archive-product .secondary-menu-wrapper .menu {
    display: block;
    z-index: 1001;
    animation-name: fadeIn;
    animation-duration: 0.2s;
}

Regards

Hello,

Try to resave settings in wp-admin panel > Settings > Permalinks.
Let us know the result.

Regards

Hello @thisisbolo,

Please ask hosting provider support about mentioned functions.
Let us know the result.

Regards

Hello,

I’ve passed your suggestions to our developers and I hope this will be added in one of next theme updates.
For now, to display projects of the portfolio on the page, please try to use Post Grid or Post Masonry Grid http://prntscr.com/fkel1n http://prntscr.com/fkelec, select design http://prntscr.com/fkemf8 or create it by yourself http://prntscr.com/fkemjh https://vc.wpbakery.com/video-academy/grid-builder.

Regards

Hello,

Have you cleared cache?
Please provide a screenshot of the option and the result of disabling.

Regards

Hello,

Did you make changes in template files? Please check if this works in the same way with parent theme.
Also, try to disable all 3rd party plugins to check if one of them causes the problem.

Regards