Hello,

Very likely you reached the Max Input Vars limit because of menu items number and your WP can’t save all the settings of your menu. So, if you choose the option, save menu but then you’ll see that option is not saved then increase max input vars limit to 5000 or 8000. You can contact the hosting provider and ask for help with increasing. Read more http://sevenspark.com/wordpress/menu-item-limit

Regards

You’re welcome!

Regards

Hello,

Thanks for using our theme.
1) You can make images unclickable on the default portfolio page using this custom css code in Theme Options > Custom css:

.portfolio-item-inner .portfolio-image>a,
.portfolio-descr .project-title a,
.portfolio-descr .posted-in a {
    pointer-events: none;
}

2) This documentation will help you to translate theme – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
If you face problems with translation, you need to be sure that your translation files are synchronized. Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with pot file.
If you need further assistance, provide temporary wp-admin and FTP access.
3) To be able to see all menu settings, you need to click on “8Theme Page Options” > http://prntscr.com/lui9uw
Please enable WPBakery Page Builder for static blocks in WPBakery Page Builder > Role manager > http://prntscr.com/luiahe
Also, watch this video – https://youtu.be/f07MBdnFPfk
Feel free to ask if you have any other questions.

Regards

Hello,

Thank you for using our theme.
Please go to WooCommerce > Settings > Accounts & Privacy > Account creation and set settings appropriately to your needs.
To add FaceBook login, please follow our documentation – https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/

Regards

Hello,

You can activate the default WooCommerce theme – Storefront on your site and try to import products.

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Hello,

Go to Theme options and change any option (for example site width to 1180px), save options and then you can change the option back. Let me know if warning disappears after that.

Regards

You’re welcome!
Have a nice day.

Regards

You need to clear the cache.

Regards

Hello,

Thanks for contacting us.
Could you, please, provide site URL so we can take a closer look?
Did you make changes in template files?
Please try to disable all 3rd party plugins to check if one of them causes the problem.
Do you mean description in tabs on the single product page? Please make sure that tabs are enabled in Theme options > Single product page > Tabs type.

Regards

Hello,

You’re welcome!

Regards

Hello,

Thanks for contacting us.
Please go to WPBakery Page Builder > Role Manager > Post types > Custom > staticblocks http://prntscr.com/lud1qt
Let me know the result.

Regards

Hello,

I’ve sent the latest theme version to your registration email.
If theme updating doesn’t solve the problem with the sidebar, please provide us with temporary wp-admin access.

Regards

Hello @bluehiveinteractive,

Please check if you have the mentioned PHP notices. We’ve made some changes in files to fix this.

Regards

Hello,

Sorry for the inconvenience.
Please provide a screenshot of the problem.
You can use such screenshot maker as Lightshot https://prnt.sc/
Do you face the problem with frontend or backend editor?
Make sure that all required plugins are updated – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Have you changed the access? I can’t log in anymore. Please, provide the correct one to help you with the problem you mentioned.
Waiting for your reply.

Regards

Hello @bluehiveinteractive,

Please check now. Let us know if all fine.

Regards