Hello,

Please check your settings one more time – https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/
Provide me screenshot of your FB login settings http://prntscr.com/j3cidt

Regards

Hello,

Please go to Theme Options > Header > Search > and make sure that search functionality is enabled.
If so, try to disable 3rd party plugins to check if one of the plugins causes the problem on your site.

Regards

Please provide temporary wp-admin and FTP access http://prntscr.com/luyu5e

Regards

Hello,

Please add this code in Theme Options > Custom css > Global custom css:
.mobile-menu-inner {display: table;} Then clear cache and let me know the result.

Regards

Hello,

You can use xml file to import the desired page without affecting all other pages – https://www.8theme.com/documentation/xstore/theme-installation/demo-content/ (.XML files import).
XStore import files you can download from this page – https://www.8theme.com/downloads/
Or provide temporary wp-admin access and I will add the required page on your site.

Regards

Hello,

Thanks for contacting us.
Please check if you have the same problems with the default WooCommerce theme – Storefront (go to Appearance > Themes > install and activate Storefront and check).
If the problems appear with our theme only, try to disable all 3rd party plugins and check then (we don’t give guaranty for full theme compatibility with all 3-rd party plugins).
Let us know the result.

Regards

Thanks for the reply.
Please try to disable all 3rd party plugins, likely one of them causes the problem.
Or you can disable “Sticky sidebar” in Theme Options > Shop > Shop page Layout.

Also, WordPress 5.0 use Gutenberg as a default page editor. To be able to edit pages using WPBakery page builder https://prnt.sc/ltwb5l you need to update the plugin to the latest version – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

1) Please add this code in Custom css for page:

@media only screen and (max-width: 480px) {
    .swiper-entry.et-slider {
        height: 140px !important; 
    }
    .et-slider .slider-item {
        background-size: cover;
    }
}

2) http://prntscr.com/lut5bj

Regards

You’re welcome!
The problem was related to Product element of Massive Addons plugin. The product was not selected in settings – http://prntscr.com/lukf4z
Feel free to ask if you have any other questions.

Regards

Hello,

We’ve sent a file with products from our demo to your registration email. To import it, go to Products > Import http://prntscr.com/luk5ev
If you provide site URL and temporary wp-admin access, I will create Product categories on your site and will set correct settings for Shop in the Customize.

Regards

Hello,

Thanks for using our theme.
1) Please provide page URL. So I can check if this can be done using custom css code.
Note that additional customization in files is not included in our basic support.
2) Sorry, but there is no such possibility, by default. If you need help with additional customization you can contact WPKraken team
3) You can create a static block with products http://prntscr.com/lujjd0 and set it on Shop page as Prefooter http://prntscr.com/lujjqj this block will be inherited by all single product pages. Use custom css code to hide the block from Shop page:

.post-type-archive-product .prefooter {
    display: none;
}

Or you can contact WooCommerce support about this.
4) Here is a product from our demo – https://xstore.8theme.com/demos/2/electron02/product/phone-case-02/
You need to upload different images of 1 color into the gallery http://prntscr.com/lujohl
5) Please add this code in Theme Options > Custom css > Global custom css:

.single-product .single_add_to_cart_button.button {
    width: 100%;
    margin-top: 5px;
}

6)

.top-bar i {
    margin-right: 5px;
}

7) It is requests additional customization.
8)

.woocommerce-Price-amount {
    color:  green !important;
}
.price del, .price del .woocommerce-Price-amount{
     color: red !important;
}

9) Theme Options > Shop > Products masonry > Off.

Regards

Hello,

I do not see the problem with Filter Products by Attribute widget – https://gyazo.com/dcee5f6cba8d6aaa8ab07b19f5c935f1 (chrome) and https://prnt.sc/luj7rh (Safari)
Please clear cache and check one more time in different browsers.

Regards

Hello,

To create a new topic please go to this page https://www.8theme.com/forums/xstore-wordpress-support-forum/ and click on “Submit new topic” button.

that is hardly a button. I’d like a button that says Learn More

also how can i make the buttons on the Our Timeclocks page we have been discussing show up better? They are almost transparent and you can barely see them.

– is this what you are looking for http://prntscr.com/luip9l ?
If so, please add this code in Custom css for page:

.footer-product .show-quickly {
    font-size: 14px;
    width: 50%;
    background-color: blue !important;
    color:  white !important;
}
.footer-product .show-quickly:before {
    margin-right: 4px;
}
.footer-product .button {
    width: 50%;
    float:  right;
    padding: 10px 0;
    background-color: blue !important;
    color:  white !important;
}

Tables – see this screenshot and you will see it does not look good.

– add this code in Custom css for page:

table td {
    padding: 5px !important;
    text-align: center !important;
}

http://prntscr.com/luiu78

I cannot send URLs of screenshots on my mobile. How do you suggest I show you that error if you won’t look at it from your own mobile?

– you can upload the image into media library on your site and provide URL.

The Service Plan page tables are getting cut off in mobile.

– you can try a solution from this article https://www.w3schools.com/howto/howto_css_table_responsive.asp

Also some issues in mobile. Check out the homepage slider. It looks super funny and also took forever to load. Suggestions?

– have you followed these screenshots http://prntscr.com/luix5l ?
“Some promo words” can be removed in settings of [8THEME] Slider item http://prntscr.com/luixyf

Regards

Hello,

You’re welcome!
Feel free to ask if you have any questions.

Regards

Hello,

Could you, please, check one more time? Maybe there was some delay in sending.

Regards