Return to previous page

Topic: Need Help – Cart & Checkout

j Flint

Participant

December 7, 2018 9:49 pm

I am curious why the demo content does not load a cart, checkout, store pages?
The pages I have look terrible?
Site URL: hidden
Theme version: Version: 5.1.3
WooCommerce version: Version 3.5.2

#205642 copied to clipboard

Like

Olga Barlow

Support staff

December 8, 2018 2:02 pm

Hello,

Cart, checkout, shop, my account pages are the default WooCommerce plugin pages that will be installed once you go through the WC setup wizard.

Explain me in more details what exactly looks terrible? Could you provide screenshots for better understanding?

Regards

#205657 copied to clipboard

Like

j Flint

Participant

December 8, 2018 3:36 pm

Yes, I’m familiar with the woocommerce pages. Though the css to those pages looks terrible and nothing like the demo content.

Take a look at the site abd the cart, checkout, etc. And see.

J

#205661 copied to clipboard

Like

j Flint

Participant

December 8, 2018 3:37 pm

The price and product details do not even show up ? Cant tell the total or tax u all? Do a mock checkout and see.

J

#205662 copied to clipboard

Like

Olga Barlow

Support staff

December 9, 2018 10:03 pm

Hello,

Got it. It looks really strange. Could you provide me temporary Dashboard and FTP access to your site to find out what causes this problem?

Regards

#205682 copied to clipboard

Like

j Flint

Participant

December 11, 2018 1:15 am

Yes, thank you for checking.

Content is visible for topic creator and
support staff only.

#205738 copied to clipboard

Like

Rose Tyler

Support staff

December 11, 2018 8:29 am

Hello,

Thanks for the reply. Please, contact your hosting provider to get FTP access (FTP hostname, FTP username, FTP password).

Regards

#205750 copied to clipboard

Like

j Flint

Participant

December 11, 2018 4:54 pm

No problem, Here you go.

Content is visible for topic creator and
support staff only.

#205813 copied to clipboard

Like

Rose Tyler

Support staff

December 12, 2018 9:48 am

Hello,

Fixed. Please check now.
You need to contact your hosting provider and ask to increase WordPress memory limit – https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements
Also, I would recommend you to use WPBakery page builder as the page editor because it’s more advanced than Gutenberg at this moment – http://prntscr.com/ltwb5l

Regards

#205833 copied to clipboard

Like

j Flint

Participant

December 12, 2018 5:02 pm

Thank you VERY much!

What was the trouble? What was the fix?

J

#205875 copied to clipboard

Like

Rose Tyler

Support staff

December 12, 2018 5:07 pm

You’re welcome!
Woocommerce shortcodes on pages were added in <pre> .... </pre> structure and it caused the problem.
I would recommend you to use WPBakery page builder to edit pages https://prnt.sc/ltwb5l because it’s more advanced than Gutenberg at this moment.

Regards

#205877 copied to clipboard

Like