Hello,

Go to WooCommerce > Settings > Emails > open “New order” and check if it is enabled http://prntscr.com/ncnsdu https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-22
If this doesn’t solve the problem, check how emails work with Storefront theme (default theme of WC) activated on your site.
We are theme support, so we are able to help with issues related strictly to our theme.

Regards

Hello,

Thanks for letting us know.
Feel free to ask if you have any other questions.

Regards

Hello,

We are very sorry for this delay with the update. WooCommerce 3.6 will be available soon ( actually release date was 11 April as we know from WC dev site but it’s still not available ) and we want to release theme update after that to avoid problems with out of date files. We are sure that WC plugin update will be released soon and we’ll also release Royal update after that.

Regards

Hello,

You can install an additional plugin, like WP Maintenance Mode to make pages unavailable.
Depending on the plugin it should have the option to enable Coming Soon mode and customize content to show there, for example, http://prntscr.com/mkzeik

Regards

Hello,

You’re welcome!

Regards

Hello,

You’re welcome!

Regards

Please try this CSS:

@media only screen and (max-width: 480px){ 
    .owl-carousel .owl-item .vc_grid-item {
        display:  inline-block !important;
        width: 50%;
        height:  auto;
    }
}

Or you can display posts using [8THEME] Blog carousel element – http://prntscr.com/nc8ehj

Regards

Hello,

Please submit new topics for new questions.
You can maybe find a plugin that can provide such functionality.
Note that we don’t give guarantee for full theme compatibility with all 3rd party plugins.

Regards

Hello,

Thanks for contacting us.
I’ve sent this problem to our developers to fix in the next update of the theme.
For now, please add excerpt manually https://prnt.sc/nc6qev For example, http://prntscr.com/nc6rn9 > http://prntscr.com/nc6rvz

Regards

Hello,

1) There is no such option by default.
You can use code like this

function exclude_category( $query ) {
if ( $query->is_home() && $query->is_main_query() ) {
$query->set( 'cat', '-1' );
}
}
add_action( 'pre_get_posts', 'exclude_category' );

in functions.php of child-theme.
Don’t forget to replace the ID number in the code with the actual ID number of the category you need to remove (in our example the ID number is “1”, “-“ tells us that the category should be excluded).
2) Theme Options > Blog > Blog layout > Sidebar position for mobile.

Regards

Hello,

You won’t lose custom CSS code after the update.
We would recommend creating a backup of your files and database before starting the update process. Your theme options could be exported in a file (Theme Options > Import/Export > Options > Export Options) to be able to restore the site to the previous state if something goes wrong.

Regards

Hello,

As I can see, the visibility of the checkbox relates to a user account. If you are login, or “Create an account” is checked on the checkout page, the message is visible http://prntscr.com/nc2qaq For more information, you can contact support of WooCommerce / WooCommerce Stripe Gateway.
Feel free to ask if you have any other questions.

Regards

Hello,

Sorry for the delay due to the weekends.
Yes, your custom CSS code can be used to achieve the desired result. I would recommend replacing this part http://prntscr.com/nc1fap by

.single-product .product-content .title {
    display:  none;
}

Regards

Hello,

I can’t see your site http://prntscr.com/nc1562 Please provide the correct password.
Also, provide temporary wp-admin access.
Waiting for your reply.

Regards

Please use this custom CSS code:

.product-view-light.et_cart-on .content-product:hover .price-switcher {
    transform: translateY(-55px);
}
.product-view-light .switcher-wrapper, .product-view-light .price-switch, .product-view-light .button-switch {
    height: 55px;
}

if you want to use the light hover effect.
This won’t be included in the update because there are no specific classes that allow adding universal code which will be valid for all our users, unfortunately.

Regards