Forum Replies Created

Viewing 30 posts - 49,351 through 49,380 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2019 at 07:50

    Hello,

    I’ve imported the slider on your site.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2019 at 07:13

    Hello,

    I’ve checked tabs on your Home page and do not see the problem with products.
    Please clear cache and check one more time.
    If the problem persists for you, let me know what browser do you use. Also, provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2019 at 07:04

    Hello,

    Please add this code in Theme Options > Custom CSS > Global custom css:

    .tax-product_cat .page-heading {
        background-image:  none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2019 at 07:02

    Добрый день,

    Пожалуйста, укажите URL вашего сайта, чтобы я мог посмотреть поближе. Вы можете использовать Private content area для публикации личных данных http://prntscr.com/n9w19l

    Чтобы отключить Breadcrumbs на домашней странице, перейдите на страницу редактирования > [8theme] Layout options >
    Breadcrumbs Style > Disable http://prntscr.com/n9w095

    С уважением

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2019 at 06:55

    Hello,

    Could you, please, tell me PSD of what version do you need?
    XStore PSD – part 1-9 you can download from this page – https://www.8theme.com/downloads/ but the downloads area includes only some of the versions. All the other versions are not included because of the archive size. But if you tell me what version you need I’ll be glad to send you it to your registration email.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 9, 2019 at 16:00

    Hello,

    Make sure that “Lazy loading for this element” is disabled for Products elements.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 9, 2019 at 14:10

    Hello,

    <a class="btn" href="URL of your page"><span>Home</span></a>
    For example – http://prntscr.com/n9kz15
    http://prntscr.com/n9kzdm

    <h2 class="largest">404</h2>
    <h1>That Page Can't Be Found</h1>
    <p>It looks like nothing was found at this location. Try using the search.</p>
    <div class="widget_search">
    	<form action="URL_of_home_page" role="searchform" class="hide-input" method="get">
    		<div class="input-row">
    			<input type="text" name="s" class="form-control" placeholder="Search...">
    			<input type="hidden" name="post_type" value="post">
    			<button type="submit" class="btn medium-btn btn-black"><i class="et-icon et-zoom"></i>Search</button>
    		</div>
    	</form>
    </div>		
    <br><br>
    <p><a class="btn" href="your_URL"><span>Home</span></a></p>

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 9, 2019 at 14:07

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 9, 2019 at 13:57

    1) http://prntscr.com/n9kpnd http://prntscr.com/n9kpsy https://youtu.be/1Nu49dskD1Q
    2) You can use this code to hide the SKU:

    .product_meta .sku_wrapper {
        display: none;
    }

    3) Dashboard > YITH > Wishlist > “Add to Wishlist” text.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 9, 2019 at 13:33

    You’re welcome!
    Would you mind to rate our product: https://prnt.sc/d256m6 https://themeforest.net/downloads
    That would be much appreciated ?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 9, 2019 at 13:26

    Hello,

    You’re welcome!
    Would you mind to rate our product: https://prnt.sc/d256m6 https://themeforest.net/downloads
    That would be much appreciated ?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 9, 2019 at 13:05

    Hello,

    1. Theme Options > Shop > Products style > Image hover effect > Swap.
    2. To create products with variations read WC docs https://docs.woocommerce.com/document/variable-product/
    To enable variation swatches watch tutorial https://youtu.be/XO-PDvhPypc

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 9, 2019 at 12:45

    Theme Options > Header > Header layout > Background color of the cart number label.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 9, 2019 at 12:36

    Hello,

    Theme Options > Header > Header layout > Mini cart banner content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 9, 2019 at 08:18

    Hello,

    Please clear cache and check now.
    You can use such screenshot maker as Lightshot https://prnt.sc/
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 9, 2019 at 08:07

    Hello,

    Sorry, but your request is a bit unclear for me.
    Please describe the desired result in more details with screenshots.
    You can use such screenshot maker as Lightshot https://prnt.sc/
    Also, provide temporary wp-admin access http://prntscr.com/n9fc72

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 9, 2019 at 07:52

    Hello,

    I can’t log in http://prntscr.com/n9f58f Please provide correct wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 9, 2019 at 07:50

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 9, 2019 at 07:50

    Hello,

    Please provide temporary wp-admin and FTP access http://prntscr.com/n9f45a

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 9, 2019 at 07:42

    Hello,

    To find out correct settings for images, read our and WooCommerce documentation https://www.8theme.com/documentation/xstore/woocommerce/product-images/ https://woocommerce.wordpress.com/2017/12/11/wc-3-3-image-size-improvements/
    You need to regenerate thumbnails to apply changes using Regenerate thumbnails plugin.

    Also, I would recommend you to use a graphics editor and prepare product images (make them the same size) before uploading it to your media gallery.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 9, 2019 at 07:37

    Hello,

    You can maybe find a plugin that can provide the desired functionality, but we have not tested such plugins officially with our theme, so I can’t give a solid response.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 9, 2019 at 07:33

    Hello,

    Add a product to cart after the changes to refresh the content of the block, then you will see the correct symbol.
    Please go to Appearance > Widgets and add an empty Text widget in Left Side top bar area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 9, 2019 at 07:29

    Dear,

    As I can see, you added this code http://prntscr.com/n9etsb the correct one is – https://prnt.sc/n9eu0o
    If you want to change this padding also http://prntscr.com/n9eugm

    .navbar {
        padding-bottom: 20px;
    }

    http://prntscr.com/n9evjz
    If you are using cache, please clear it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 9, 2019 at 07:18

    Hello,

    Theme Options > Header > Header layout > Header custom HTML http://prntscr.com/n9er8l

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 9, 2019 at 07:15

    Hello,

    Thanks for using our theme.
    Please provide temporary wp-admin access.
    What you think about making the top bar at 100%? http://prntscr.com/n9eq7r
    add this code in Theme Options > Custom CSS > Custom CSS for desktop:

    .top-bar .container {
        width: 100%;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 9, 2019 at 07:06

    What FTP password should we use?
    Try to add those rules to your .htaccess file:

    <IfModule mod_substitute.c>
    SubstituteMaxLineLength 10M
    </IfModule>

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 8, 2019 at 15:26

    It looks like a cache problem because the mentioned code is not visible on frontend via browser’s console > source. Please contact your hosting provider and ask to clear the cache of CDN and server cache.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 8, 2019 at 15:22

    Hello,

    Changes in js file still not visible on your site. We even tried to rename etheme.min.js file but changes are not visible via browser’s console https://prnt.sc/n94a26
    To be able to fix the problem on your site, we need to have an ability to see how changes affect the frontend. It looks like js is cached, so we can’t fix the problem.
    As I mentioned, the update of the theme will be released within a week. After the update, you need to clear the cache of CDN and the problem will be fixed.
    Please fix the situation with js caching or wait for the new version of XStore.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 8, 2019 at 14:32

    Where you have added the code? Do you use cache or CDN?
    Please provide temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 8, 2019 at 13:59

    You’re welcome!

    Regards

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    Viewing 49,380 results - 49,351 through 49,380 (of 68,187 total)
Viewing 30 posts - 49,351 through 49,380 (of 68,187 total)
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