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Hello, how can I solve this problem? - by jimmy-17

This topic has 10 replies, 3 voices, and was last updated 5 years ago ago by Olga Barlow

jimmy-17

Participant

April 12, 2019 at 01:05

Hello, how can I solve this problem? This message appeared after updating the xtsore theme.

see screenshot:

https://drive.google.com/file/d/1nA-JRuMVv7GBaWsDC_c6JpsR34KwCxKN/view?usp=sharing

Please, contact administrator
for this information.

#212318 Copied Theme version: 5.2

9 Answers

Rose Tyler

Support staff

April 12, 2019 at 07:24

Hello,

Please download the latest version of Core plugin from this page – https://www.8theme.com/downloads/ and update it via FTP
https://xstore.helpscoutdocs.com/article/37-plugins-update

Regards

#212324 Copied

jimmy-17

Participant

April 12, 2019 at 11:35

Hello, I updated the xstore core plugin but the problem persists. Could you correct that? Please, thank you.

see screenshot:
https://drive.google.com/file/d/1eKjuYj22CfUnEPkg9I5i00wpVuoeppoa/view?usp=sharing

https://drive.google.com/file/d/12l6viythJnKo4CoUnAMfSnf4GKe-6tZb/view?usp=sharing

Please contact administrator
for this information.

#212344 Copied

Rose Tyler

Support staff

April 12, 2019 at 13:04

Hello,

I’ve updated the Core plugin on your site.
Please check.

Regards

#212355 Copied

jimmy-17

Participant

April 12, 2019 at 15:30

Thank you, but I noticed a problem, the button report abuse in the product page does not work, the screen darkens. Can you correct this? Please, thank you.

See screenshot :

https://drive.google.com/file/d/1ntvrGn0iVrQPA4c6DsgCzVAeVoN26CzN/view?usp=sharing

#212367 Copied

Rose Tyler

Support staff

April 12, 2019 at 15:35

You’re welcome!

You use an additional plugin to add such functionality on the site, so I would recommend you to contact support of that plugin.

Regards

#212368 Copied

jimmy-17

Participant

April 12, 2019 at 15:51

Ok thank you, but I noticed a problem to display the pre-order message in the shop page with the light style. Can you correct this in the next update of the theme? Please, thank you.

See screenshot:

https://drive.google.com/file/d/1AD-8tRb730P6FrRx5s7f_Bb9Ue-BJZhr/view?usp=sharing4

https://drive.google.com/file/d/1iK88OcWV9TN1P3e_menlYcbiKaeaVsWR/view?usp=sharing

#212371 Copied
Rose Tyler

Support staff

April 12, 2019 at 16:05
Please use this custom CSS code:
```
.product-view-light.et_cart-on .content-product:hover .price-switcher {
    transform: translateY(-55px);
}
.product-view-light .switcher-wrapper, .product-view-light .price-switch, .product-view-light .button-switch {
    height: 55px;
}
```
if you want to use the light hover effect.
This won’t be included in the update because there are no specific classes that allow adding universal code which will be valid for all our users, unfortunately.

Regards
#212372 Copied
jimmy-17

Participant

April 12, 2019 at 16:16

Okay, thank you.

#212374 Copied

Olga Barlow

Support staff

April 12, 2019 at 18:03

You are welcome!

Regards

#212381 Copied
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