Hello,

It requests additional customization in files, which is beyond our basic support scope.
To change links of products images on the Shop page you need to make changes in content-product.php (royal/woocommerce) via child theme.
If you need help with the additional customization, submit customization request to WPKraken team

Regards

Hello,

I would recommend you to create a staging site (a full copy of live site) and update Royal there. Make sure that everything is ok and only after that update everything on the production site.
As I can see, the version of your parent theme is 2.3, the latest version of Royal is 4.7.3. You need to update the parent theme (follow our documentation – https://www.8theme.com/demo/docs/royal/#installation_upgrade). If you use child theme then child theme files should be updated according to new files.
Setup Wizard should be skipped after the update.
How to update plugins, read here – https://www.8theme.com/faq/
Please note that the latest version of Royal theme is compatible with WooCommerce up to 3.5.x version. New theme version will be released soon and will be compatible with WC 3.6.x.
We can help you with the update, provide us with temporary wp-admin and FTP access to the staging site http://prntscr.com/nadsqw

Regards

Hello,

Go to edit page > http://prntscr.com/ndiy57 http://prntscr.com/ndiyaa
If you need any other assistance, please let me know.

Regards

Hello,

I am glad that you sorted out.

Regards

You’re welcome!
Would you mind to rate our product: https://prnt.sc/d256m6 https://themeforest.net/downloads
That would be much appreciated ?

Regards

Looks like there is a compatibility issue between WPBakery Page Builder plugin and PHP 7.3. Please update WPBakery Page Builder and Massive Addons for WPBakery Page Builder plugins. If this doesn’t help, downgrade PHP version to 7.2.
https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Let us know the result.
Also, you have not provided FTP password.

Regards

Hello,

1) Please read this topic https://www.8theme.com/topic/wishlist-7/
2) Theme Options > Header > Header layout > Header custom HTML > click on Text tab.
3) Theme Options > Promo popup.
4) Please add this code in Theme Options > Custom CSS > Global custom CSS

.boxed .swiper-entry:hover .swiper-custom-left {
    left: -30px;
}
.boxed .swiper-entry:hover .swiper-custom-right {
    right: -30px;
}

.boxed .swiper-entry:hover .swiper-custom-right {
    right: 0px;
}
.boxed .swiper-entry:hover .swiper-custom-left {
    left: 0px;
}

5) Please provide temporary wp-admin access.

Also, create different topics for different questions to prevent misunderstanding.

Regards

Please add this code in style.css file of child-theme

.menu-wrapper .menu .menu-item-object-product_cat a .menu-item-descr {
    display:  none;
}

Regards

Hello,

This demo version use elements of Massive Addons for WPBakery Page Builder plugin so make sure that this plugin is activated on your site.
Then go to edit the Home page and set correct id – http://prntscr.com/nd3tzq or delete 3 “Product” elements http://prntscr.com/nd3vji

Regards

Hello,

Please provide screenshots. You can use such screenshot maker as Lightshot https://prnt.sc/
Also, provide temporary wp-admin access.

Regards

Hello,

1) Please check if you have this warning with default theme activated on your site.
2) What version of PHP do you use?
Is WPBakery Page Builder enabled for custom post types? http://prntscr.com/nd1rna
Provide temporary wp-admin and FTP access http://prntscr.com/nd1ge9

Regards

Hello,

Please follow this article to create variable product https://docs.woocommerce.com/document/variable-product/
Let us know if you need any further assistance.

Regards

Hello,

Feel free to ask if you have any other questions.

Regards

You’re welcome!

Regards

Appearance > Widgets > translate titles of widgets.

Regards