Forum Replies Created

Viewing 30 posts - 48,331 through 48,360 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2019 at 15:58

    Hello,

    Go to edit Shop page > [8theme] Layout options > Use custom footer for this page > Default.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2019 at 15:45

    Hello,

    It is a section that can be deleted – http://prntscr.com/o7hs6q

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2019 at 15:39

    You’re welcome!
    Have a nice day too.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2019 at 15:39

    Hello,

    Please provide temporary wp-admin access http://prntscr.com/o7hoid and describe the problem in more details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2019 at 15:34

    As I can see, the problem relates to the plugin – https://prnt.sc/o7hl65 Try to change settings of minification in the plugin or contact support of W3 Total Cache to get help.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2019 at 15:26

    Hello,

    Provide wp-admin access and correct FTP access https://prnt.sc/o7hgkz
    Have you tried to disable W3 Total Cache plugin?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2019 at 15:05

    Hello,

    Please describe your goal in more details to help me understand more.
    Is it what you are looking for https://www.8theme.com/documentation/xstore/theme-installation/blank-page/ ?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2019 at 14:57

    Hello,

    Yes, or you can use custom CSS code.
    For example:

    .product-content .size-guide {
        display: none;
    }
    .product_cat-ballsai-sandals .product-content .size-guide {
        display: block;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2019 at 14:54

    Hello,

    Have you made changes in template files?
    Provide us with temporary wp-admin and FTP access, so we can take a closer look.
    Read this article https://www.w3schools.com/howto/howto_html_clear_input.asp
    On our demo –
    onfocus="if(this.value=='Search for products')this.value=''"
    on your site
    onfocus="if(this.value=='Search for products')this.value"
    If you have not edited searchform.php file of the theme, try to disable minification and check how it works then.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2019 at 12:07

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2019 at 12:06

    Hello,

    You can upload “Size guide image” not via Theme Options, but via [8theme] Product Options – http://prntscr.com/o7e237

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2019 at 11:59

    Hello,

    Please make sure that you have installed and activated all required plugins (Appearance > Install plugins – Legenda Core, CMB2, Redux Framework).
    Also, Brands should be enabled in Theme Options > Modules.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2019 at 10:32

    Hello,

    Fixed, I’ve sunchronized translation.
    http://prntscr.com/o7cjnm
    1) Do not change the text domain in style.css of the theme, because you will need to change it in all files of the theme.
    2) Translation files should be placed in /wp-content/languages/themes/ folder with names xstore-pt_BR.po and xstore-pt_BR.mo, according to text domain.
    3) Do not forget to sync translation after every theme update.
    4) Do not forget about translation for XStore Core plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2019 at 10:18

    Hello,

    You can change the text using translation files. Install Loco translate plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ , create English translation, change desired strings of XStore theme and disable the Loco translate.
    Is it what you are looking for? https://prnt.sc/o7c9ju https://prnt.sc/o7c9sa

    Or you can rewrite etheme_sign_link function via functions.php file of child theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2019 at 10:01

    Hello,

    Have you cleared all cache? I do not see the problem http://prntscr.com/o7c12z

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2019 at 09:59

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2019 at 07:18

    Hello,

    Unfortunately, I can’t log in https://prnt.sc/o79mla Please check.
    Theme Options > Shop elements > Categories > Categories style, Categories text color, Text vertical align
    For example – http://prntscr.com/o79npy > http://prntscr.com/o79nvt

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2019 at 07:11

    Hello,

    Could you, please, provide temporary wp-admin access?
    http://prntscr.com/o79l8a

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2019 at 07:07

    Hello,

    Copy the xstore.php file (wp-content/themes/xstore/headers) to your child theme (xstore-child/headers folder) and edit content according to your needs there.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2019 at 07:01

    Hello,

    In case if automatic plugin installation fails (as a rule it is because of your server settings), you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder.
    You can find the zip files for plugins installation here – https://www.8theme.com/downloads/

    Download “XStore import files” from this page https://www.8theme.com/downloads/ and you will find import files for all demo versions.

    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2019 at 16:02

    Hello,

    You’re welcome!
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2019 at 15:54

    Hello,

    You’re welcome!
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2019 at 15:21

    Hello,

    Have you changed wp-admin access?
    We can’t log in http://prntscr.com/o6z898 Provide us with correct credentials. We won’t be able to help you without access to the dashboard and FTP.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2019 at 15:15

    Hello,

    Please provide URL and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2019 at 14:53

    You need to place translation files of the theme into the /wp-content/languages/themes/ folder with correct names (language name and xstore theme suffix, e.g xstore-pt_BR.po, xstore-pt_BR.mo).
    Then click on button Sync (Loco Translate plugin http://prntscr.com/glemdq) – synchronize your translation file with pot file > you will be able to translate untranslated strings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2019 at 14:47

    Hello,

    Please provide temporary FTP access also.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2019 at 14:46

    Hello,

    You can change the “Product content effect” in Theme Options > Shop > Products style.
    Or try to use this custom CSS code:

    .content-product .product-details .button {
        opacity:0;
    }
    .content-product:hover .product-details .button {
         opacity:1;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2019 at 13:59

    Dear,

    Please be patient. I’ve passed this topic to one of our developers.
    We will reply to you soon.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2019 at 13:45

    Hello,

    Please provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2019 at 13:35

    You’re welcome!

    Regards

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    Viewing 48,360 results - 48,331 through 48,360 (of 68,227 total)
Viewing 30 posts - 48,331 through 48,360 (of 68,227 total)
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