I’ve updated, the home page now looks like this: https://prnt.sc/o6vfh2
how can I fix this quickly so I don’t have to revert to backups?
Site URL: hidden Theme version: Version: 5.3.2 WooCommerce version: latestHere’s the error log…
Updating the plugins from your download section has fixed the slider but the grid is still not working:
Hello,
Why do you use out of date XStore Core plugin http://prntscr.com/o6vuuf
Remove plugin and install the correct version (1.2.3 http://prntscr.com/o6vxc6 ) from Appearance > Install plugins.
Let me know if you still have problem after that. If yes, then provide Dashboard and FTP access to your site.
Regards
This is really strange, I downloaded that plugin from your site and it fixed the slider. When I look now it seems I downloaded et-core-plugin-23.zip instead. No idea what that means. Anyway, thanks for working it out for me.
There’s another issue still but it looks seperate so I’ve opened a new ticket here:
https://www.8theme.com/topic/following-update-i-get-this-error-on-the-home-page-only/
I’ve checked, you have two downloads for XStore Core, I picked the first one.
Hello,
I am glad that you sorted out.
Regards
Hi! Please help me to! http://www.bioboards.se have same problem and i have newest addon. Urgent please
Hello @mackann,
Have you cleared cache after the update?
Create a new topic https://www.8theme.com/forums/xstore-wordpress-support-forum/ and provide FTP access.
Regards
Ok created new: https://www.8theme.com/topic/problem-after-updating/
Please help!
Hello, @mackann
Thanks.
Regards
You must be logged in to reply to this topic.Log in/Sign up
One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.
The message was successfully sent
Your shopping cart is empty
You may extend support period on ThemeForest and then update its status by clicking "Update" button in your Account area.
Purchase code | Expiration date |
---|---|
adb2cf8c-15ed-4d7a-a406-790658a81a6c | 03 Dec 2019 |