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Cart Issue in Mobile - by Libyan spider - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 4 years, 10 months ago ago by Rose Tyler

  • Avatar: Libyan spider
    Libyan spider
    Participant
    June 22, 2019 at 16:07

    Hello,
    When visiting the Cart page using the Mobile, the page keeps loading.
    After some investigations, I have found out that there is a conflict between the theme and this plugin “MageNative WooCommerce APP”
    Could you please check this issue?

    Please, contact administrator
    for this information.
    #216028 Copied Theme version: 5.3.1 WooCommerce version: 3.6.4
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 22, 2019 at 16:38

    Hello,

    We do not guarantee compatibility with third-party plugins.
    Sometimes, not always, you need additionally customize theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support (check the item support policy https://themeforest.net/page/item_support_policy )
    Maybe authors of the plugin will be able to help you.

    Regards

    #216029 Copied
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