Page 1607 – 8theme.com

Forum Replies Created

Viewing 30 posts - 48,181 through 48,210 (of 68,187 total)

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Rose Tyler

Support staff

July 11, 2019 at 07:15

Hello,

Thanks for contacting us.
Make sure you have checked all the server requirements before the installation https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
In case if automatic plugin installation fails, you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder – https://www.8theme.com/download-plugins/
Then install demo content from XStore > Import Demos.
https://www.8theme.com/documentation/xstore/theme-installation/demo-content/
Let us know the result.

Regards

#216895 Copied In reply to: infinite loading after plugins installing

Rose Tyler

Support staff

July 11, 2019 at 07:10

Hello,

If you face problems with translation, you need to be sure that your translation files are synchronized. Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with pot file. Then you will be able to translate untranslated strings.
If this doesn’t help, provide us http://prntscr.com/odg13q with temporary wp-admin and FTP access.

Regards

#216892 Copied In reply to: Do not translate string

Rose Tyler

Support staff

July 11, 2019 at 07:04

Hello,

WooCommerce > Settings > Accounts & Privacy > Registration privacy policy and Checkout privacy policy.

Regards

#216891 Copied In reply to: I have translation problem

Rose Tyler

Support staff

July 11, 2019 at 07:02

You’re welcome!
Read more https://www.w3schools.com/cssref/pr_font_font-size.asp https://www.w3schools.com/cssref/pr_dim_line-height.asp https://www.w3schools.com/cssref/css_units.asp

Regards

#216890 Copied In reply to: How to Increase font sizes for Headings?

Rose Tyler

Support staff

July 11, 2019 at 06:59

You’re welcome!

Regards

#216888 Copied In reply to: How do I translate the contact form?

Rose Tyler

Support staff

July 10, 2019 at 15:22

Hello,

Edit font-size and line-height here – https://prnt.sc/od5qoe depends on your needs.
I added the same code. Maybe you did not save Theme Options because there was no mentioned custom code when I’ve opened your Theme Options.

Regards

#216862 Copied In reply to: How to Increase font sizes for Headings?

Rose Tyler

Support staff

July 10, 2019 at 15:03

I’ve added the code http://prntscr.com/od5fmh and it works – http://prntscr.com/od5g2m

Regards

#216859 Copied In reply to: How to Increase font sizes for Headings?

Rose Tyler

Support staff

July 10, 2019 at 14:58

Hello,

You can use Loco Translate plugin to change the text of this page or edit 404.php (classico/framework/templates) via child theme.

Regards

#216858 Copied In reply to: 404 page

Rose Tyler

Support staff

July 10, 2019 at 14:32

Unfortunately, I can’t log in – http://prntscr.com/od4w3j Please check credentials.

Regards

#216854 Copied In reply to: How to Increase font sizes for Headings?

Rose Tyler

Support staff

July 10, 2019 at 14:12

Please provide temporary wp-admin access.

Regards

#216851 Copied In reply to: How to Increase font sizes for Headings?

Rose Tyler

Support staff

July 10, 2019 at 13:05

Hello,

Theme Options > Single product page > Move product name in breadcrumbs > Off.

Regards

#216848 Copied In reply to: display product title

Rose Tyler

Support staff

July 10, 2019 at 12:12

Hello,

Thanks for contacting us.
It is a secondary menu – http://prntscr.com/od2btl
Go to Appearance > Menus > create a menu and mark it as secondary – http://prntscr.com/od2clt
https://prnt.sc/od2dic http://prntscr.com/od2et9

Read more – https://www.8theme.com/documentation/xstore/menu-set-up/ and watch this video – https://youtu.be/QJ6yTxxdFDE
Feel free to ask if you have any other questions.

Regards

#216845 Copied In reply to: Main category menu setup

Rose Tyler

Support staff

July 10, 2019 at 09:57

You’re welcome!

Regards

#216837 Copied In reply to: XStore: Pagination not showing

Rose Tyler

Support staff

July 10, 2019 at 09:49

I’ve created the translation for Royal Core plugin – http://prntscr.com/od02zo http://prntscr.com/od033i
The royal.pot file will be fixed in the next update of the theme.

Regards

#216835 Copied In reply to: How do I translate the contact form?

Rose Tyler

Support staff

July 10, 2019 at 09:35

Hello,

Theme Options > Shop elements > Brands > Brands > Off.

Regards

#216834 Copied In reply to: Disable 'Brand'

Rose Tyler

Support staff

July 10, 2019 at 09:25

Hello,

I’ve changed the menu, please check now.
Go to Appearance > Menus to change it.

We provide import of products/categories examples with placeholders, so you need to upload own products and images. Please read WC documentation – https://docs.woocommerce.com/document/managing-products/
This article will help you to sort out with settings of images – https://www.8theme.com/documentation/xstore/woocommerce/product-images/

Here you can find our videos – https://www.youtube.com/playlist?list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3

Feel free to ask if you have any other questions.

Regards

#216832 Copied In reply to: Imported Template (Interior)

Rose Tyler

Support staff

July 10, 2019 at 08:20

Please set the administrator role for the user.

Regards

#216829 Copied In reply to: How do I translate the contact form?

Rose Tyler

Support staff

July 10, 2019 at 08:08

Hello,

I do not see any problems with it – https://prnt.sc/ocyg23 Please clear cache and check the Shop page now – http://prntscr.com/ocyknt

Regards

#216828 Copied In reply to: Problem displaying the countdown of group products

Rose Tyler

Support staff

July 10, 2019 at 07:37

Hello,

Do you use a cache plugin or server cache or CDN? It could be the reason for your problem. And you just need to clear plugin, server or CDN cache.

Regards

#216827 Copied In reply to: How to Increase font sizes for Headings?

Rose Tyler

Support staff

July 10, 2019 at 07:31

Hello,

Theme Options > Blog layout > Sidebar position > Without.
You can use [8theme] Layout Options to enable the sidebar on separate pages > http://prntscr.com/ocy2yy
If this is not what you are looking for, describe the problem in more details and provide temporary wp-admin access.

Regards

#216825 Copied In reply to: Main sidebar not empty

Rose Tyler

Support staff

July 10, 2019 at 07:22

Hello,

Text of the default contact form should be available in translation files of the theme, so you can use Loco Translate plugin.

Regards

#216823 Copied In reply to: How do I translate the contact form?

Rose Tyler

Support staff

July 10, 2019 at 07:05

You’re welcome!

Regards

#216822 Copied In reply to: Instagram not updating in Xstore theme footer

Rose Tyler

Support staff

July 10, 2019 at 07:04

Hello,

Thanks for contacting us.
Go to Appearance > Widgets > http://prntscr.com/ocxs7e http://prntscr.com/ocxs95
http://prntscr.com/ocxsdp
http://prntscr.com/ocxsh5 http://prntscr.com/ocxsl5 http://prntscr.com/ocxssq http://prntscr.com/ocxsve
Here are videos – https://www.youtube.com/playlist?list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3 and docs https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/
Feel free to ask if you have any other questions.

Regards

#216821 Copied In reply to: Footer Electron01

Rose Tyler

Support staff

July 7, 2019 at 15:20

Hello,

Please provide a screenshot for better understanding the problem.
Use such screenshot maker as Lightshot https://prnt.sc/

Regards

#216719 Copied In reply to: quick buy for woocommerce button

Rose Tyler

Support staff

July 7, 2019 at 15:18

Hello,

As I can see, you use an additional plugin that affects it, so you need to disable this plugin – https://prnt.sc/obph9o

Regards

#216718 Copied In reply to: my woocommerce add to cart is weird how do I get the default button.

Rose Tyler

Support staff

July 7, 2019 at 14:09

Hello,

Please change the color in custom CSS here – https://prnt.sc/obovqp

Regards

#216715 Copied In reply to: Edit category color

Rose Tyler

Support staff

July 7, 2019 at 13:42

Thanks for the reply.
Please delete this custom css code – http://prntscr.com/obokc7 to remove mentioned borders (this demo version was created before the adding new settings for the menu, so borders were added using custom code).
5.4 version of the theme has a bug with “Border width” in Theme Options > Menu > Menu styling > Main menu links. After the next update, you will be able to add borders for menu items via Theme Options.
Be attentive, use only Private content area to post private information like access to your Dashboard http://prntscr.com/nwlnrv

Regards

#216713 Copied In reply to: Edit color divider menu

Rose Tyler

Support staff

July 7, 2019 at 09:50

Thank you very much for your kind words!
Have a nice day 🙂

Regards

#216710 Copied In reply to: Visual Composer Products element not working

Rose Tyler

Support staff

July 7, 2019 at 09:47

Hello,

I’ve passed this problem to our developers. They will be able to check it on Monday.
We will let you know.

Regards

#216709 Copied In reply to: sidebar on not behaving like it should when duplicating a page with wpml

Rose Tyler

Support staff

July 7, 2019 at 09:44

Hello,

Please provide FTP access, one of our developers will take a look on Monday.

Regards

#216708 Copied In reply to: Problem displaying the countdown of group products
← 1 2 3 … 1,606 1,607 1,608 … 2,271 2,272 2,273 →

Viewing 48,210 results - 48,181 through 48,210 (of 68,187 total)

Viewing 30 posts - 48,181 through 48,210 (of 68,187 total)

← 1 2 3 … 1,606 1,607 1,608 … 2,271 2,272 2,273 →

Forum Replies Created

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