Hello,
Theme Options > WooCommerce (Shop) > Shop elements > Variation swatches > Swatch Position > Disable.
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Hello,
Theme Options > WooCommerce (Shop) > Shop elements > Variation swatches > Swatch Position > Disable.
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Hello,
You’re welcome!
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You’re welcome!
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Hello,
Edit page > [8theme] Layout options > Breadcrumbs Style > Disable.
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Dear,
Please describe the problem in more detail, provide URL and temporary wp-admin access.
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Hello,
You’re welcome!
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You’re welcome!
Have a nice day.
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Hello,
I am glad that you sorted out.
Have a nice day.
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Hello,
Update translation files also – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
Let us know if you need any further assistance, provide temporary wp-admin and FTP access.
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Hello,
Thanks for contacting us.
Please read this article https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ You need to translate the mentioned strings for the theme and Core plugin.
Let us know if you need any further assistance.
This article – https://docs.woocommerce.com/document/woocommerce-localization/ will help you with translation of WooCommerce plugin.
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Hello,
The problem is caused by custom CSS code (Theme Options > Theme Custom CSS) – http://prntscr.com/q7vep8
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Hello,
Try to set the next settings for 3 columns with the text – http://prntscr.com/q7v5qv > http://prntscr.com/q7v5ux
or add this code in Custom CSS for page http://prntscr.com/q7v77t
@media only screen and (max-width: 1290px) and (min-width: 768px){
h2.vc_custom_heading {
font-size: 2vw !important;
line-height: 3vw !important;
}
}
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Hello,
Please edit custom CSS for page and change this code http://prntscr.com/q7ueb2 to
.wpb_revslider_element {
margin-bottom: 0px !important;
}
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Hello,
Fixed. Please clear the cache and check now.
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Hello,
Fixed, please clear all the cache and check now.
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Hello,
To download the theme from ThemeForest you need to enter the downloads area ThemeForest account, where you can view all your purchased themes. Find the XStore template among them, and click on the Download button to the right of the main content. You can download the entire theme package with all additional files, or download the theme’s .zip file directly.
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Hello,
I am glad that you sorted out.
Have a nice day.
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You’re welcome!
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Hello,
Yes, please provide temporary wp-admin and FTP access in the Private content area – http://prntscr.com/q7sskn so we can take a closer look.
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Hello,
Theme Options > WooCommerce (Shop) > Shop elements > Brands > Show Product Brands On Grid/List > Off.
Add the next code in Theme Options > Theme custom CSS:
.content-product .product-title {
min-height: 48px;
}
Product Title Chars Limit you can change via Theme Options > WooCommerce (Shop) > Shop > Products style.
This code will add the border:
.products-grid .content-product,
.products-slider .content-product {
border: 1px solid #e1e1e1;
padding: 10px 10px 0 10px;
}
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Hello,
You need to update the theme to the latest version (6.2.4). Never update XStore Core plugin without theme update. Follow this article to update the theme – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Our changelog you can find here – https://xstore.8theme.com/update-history/
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Hello,
Thanks for the video. One of our technicians will check this problem on Monday. Please wait.
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Hello,
1) One of our technicians will check this problem on Monday. Please wait.
2) Sorry, but your question is a bit unclear for me. Please describe it in more detail.
Thanks in advance.
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Hello,
Please describe the problem in more detail. Have you cleared the cache?
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You’re welcome!
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Hello,
Please activate the parent theme > go to Theme Options > Export/Import > click on the Export button to get a file with Theme Settings. Activate the child theme > go to Theme Options > Export/Import > Import > Choose file > click on Import btn.
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Hello, @identidade
Thanks for contacting us.
As was mentioned the problem was caused by the cached version of the theme files. After every plugin and theme update you need to clear browser cache and site cache if you use cache plugin, CDN or server cache. Sometimes cached versions of the CSS styles or scripts cause error after theme/plugin update. In your case, it’s the double logo.
You can create a staging site (full copy of the existing one) and do updates of the theme and plugins there first. If everything is ok then you’ll be able to update the production site.
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