Forum Replies Created

Viewing 30 posts - 45,361 through 45,390 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2020 at 09:21

    1)

    .portfolio-image .btn_group a[rel="lightbox"]:before {
        content: "\f0b2" !important;
        font-size: 18px;
        font-family: FontAwesome;
    }

    2) woopress/js/etheme.js
    If you need help with the additional customization, submit customization request to WPKraken team

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2020 at 09:03

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 29, 2020 at 17:37

    Hello,

    Do you want to hide current icons from desktop http://prntscr.com/r9j5rz ? Add the next code in Theme Options > Theme Custom CSS > Custom CSS for desktop:

    .et_b_header-menu i {
        display: none !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 29, 2020 at 17:31

    Hello,

    We can’t log in your Dashboard – http://prntscr.com/r9j3cp
    Try to use Icon element in Footer static block – http://prntscr.com/r9j2ni https://youtu.be/gY-x4m47Duo https://www.8theme.com/documentation/xstore/support/static-blocks/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 29, 2020 at 16:28

    You’re welcome! Thanks for understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 29, 2020 at 16:11

    If the text comes from the plugin, but can’t be translated, contact support of the plugin.
    Sorry, but we are theme support, so we are able to help with questions related to our theme only.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 29, 2020 at 15:13

    You’re welcome!
    Do you use an additional plugin to calculate the discount or it is a part of default WooCommerce functionality? Have you checked the translation of WooCommerce plugin? Make sure that translation files are updated – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ If this doesn’t help, provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 29, 2020 at 13:27

    Hello,

    You’re welcome! Go to Edit page on the staging site and copy code of the content from Text tab http://prntscr.com/r9gdch > add this code into the page on the live site + copy custom CSS http://prntscr.com/r9gdqe

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 29, 2020 at 13:16

    In your case, header overlap options should be disabled on some pages, it can be done via Multiple headers. Go to Theme Options > Header builder > Multiple headers > Add header > Mane your header and click on Add new. Then set conditions in “Where do you want to display your header?” area (Singular > All products, Singular > All pages > Shop), disable the Overlap option and Save this header.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 29, 2020 at 11:34

    Dear,

    Do you mean this notice http://prntscr.com/r9f8qi ? You selected an empty static block here – http://prntscr.com/r9f90x > http://prntscr.com/r9f947 I’ve edited your menu item and this static block, please check the menu now – http://prntscr.com/r9faid + http://prntscr.com/r9fan7 > http://prntscr.com/r9fari , titles and links of menu items you can edit here – http://prntscr.com/r9fb2t http://prntscr.com/r9fb9n

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 29, 2020 at 11:24

    Hello,

    I’ve sent your questions to our technicians. Due to the weekend, they will be able to take a closer look from Monday. Please wait.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 29, 2020 at 10:46

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 29, 2020 at 10:46

    Hello,

    Sorry for the delay in answering.
    Try to sue the next custom CSS code:

    .single-product table {
        width: 408px;
    }
    .single-product table td {
      border: 1px solid #222;
      padding: 3px;
    }
    .single-product table tr:first-child td {
      border-top: 0;
    }
    .single-product table tr td:first-child {
      border-left: 0;
    }
    .single-product table tr:last-child td {
      border-bottom: 0;
    }
    .single-product table tr td:last-child {
      border-right: 0;
    }
    .single-product table td:last-child {
        text-align: start;
        padding-left: 8px;
    }

    > http://prntscr.com/r9ev6i

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 29, 2020 at 10:31

    Hello,

    We are glad that you sorted out. Thanks for letting us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 29, 2020 at 10:30

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 29, 2020 at 10:29

    Hello,

    Try to set these settings – http://prntscr.com/r9eplx

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 16:49

    Hello,

    As I can see, your are using static block in short description of these products http://prntscr.com/r93w43 http://prntscr.com/r93wj6 > http://prntscr.com/r93wcx > http://prntscr.com/r93wua Try to remove short descriptions for mentioned products, and check Home page a few times to make sure that the content of static blocks causes the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 16:31

    Hello @creatoys,

    Thanks for your request. This will be added in one of the next theme updates.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 15:58

    Fixed. Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 14:53

    Hello,

    We no not see the problem on your Home page right now – http://prntscr.com/r91rdw Is the problem solved?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 14:00

    Hello,

    Disable Query Monitor plugin and check the Home page then. If it works fine, contact support of the plugin. If this doesn’t solve the problem, provide us with temporary wp-admin and FTP access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 13:52

    We are glad that you sorted out. Thanks for letting us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 13:51

    Hello @couturedemarie,

    I am glad that you sorted out.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 13:50

    Hello,

    To apply custom CSS code for mobile, you can use appropriate area in Theme Custom CSS or media query – https://www.w3schools.com/css/css_rwd_mediaqueries.asp
    For example, this code can be added in style.css of your child theme:

    @media only screen and (max-width: 480px) {
        h1 {
            font-size: 1em !important; 
        }
        h2 {
            font-size: 2em !important;
        }
        p {
            font-size: 0.5em !important;
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 13:09

    Hello,

    Here are 2 videos about Cart and Categories widget – https://dropmefiles.com/XTS3n We can’t see the problem. Make sure that browser cache is cleared. Do you use additional extensions for the browser? Try to disable them. What mobile and version of the browser do you use? Try to check from another device.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 10:36

    Hello,

    1) As we can see, widgets are closed – https://prnt.sc/r8vm8a Please describe the problem/desired result in more detail.
    2) About the problem on the cart page – Do you have this problem with a default WC theme (Storefront) or with our theme only?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 09:29

    Hello,

    These product categories – http://prntscr.com/r8vwmx you can find here – http://prntscr.com/r8vx08
    Categories of posts – http://prntscr.com/r8vxfy > http://prntscr.com/r8vxm0

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 09:04

    Hello,

    1) You’re welcome!
    2) Please change this code http://prntscr.com/r8vite to

    .portfolio-image .zoom a:first-child span:before {
            margin-top: 50% !important;
            margin-left: 0px !important;
    }

    3) Sorry, but there is no such possibility for the portfolio.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 08:20

    Hello,

    I’ve disabled “Nice Scroll” in Theme Options > General. Please check the footer now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 08:16

    Hello @couturedemarie,

    You can change “Full height” in settings of the slider to “Custom” then you will be able to set the desired height for desktop and tablet/mobile. Also, try to change Background size of slider item – http://prntscr.com/r8uukb
    Please create a new topic for own questions next time – http://prntscr.com/r8us9y https://www.8theme.com/forums/xstore-wordpress-support-forum/
    Thanks in advance.

    Regards

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    Viewing 45,390 results - 45,361 through 45,390 (of 68,231 total)
Viewing 30 posts - 45,361 through 45,390 (of 68,231 total)
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