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Blog opening only when logged in - by Fabio

This topic has 10 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Rose Tyler

Fabio

Participant

February 22, 2020 at 18:21

Dear Support,

Our blog page does not show the articles/pages unless I am logged in in the back end. Could you please help me to sort this problem?

Thanks.

F.

Please, contact administrator
for this information.

#230145 Copied Theme version: 3.9.1

9 Answers

Rose Tyler

Support staff

February 23, 2020 at 09:31

Hello,

You need to check the visibility status of your posts – https://prnt.sc/r6ejs5

Regards

#230155 Copied

Fabio

Participant

February 23, 2020 at 11:05

Dear Rose,

I checked again following your suggestion however, it was already public and the problem is still there.

The issue affects the blog page that reports all the different blog articles. The blog page is already setup as public however, does not displays the articles if I am not logged in the back stage.

Any other suggestion?

F.

Please contact administrator
for this information.

#230157 Copied

Rose Tyler

Support staff

February 24, 2020 at 13:30

Hello,

Please check how it works with a default theme, because we do not see any problem from our theme side.

Regards

#230207 Copied

Fabio

Participant

February 24, 2020 at 16:15

Dear Rose,

Have you tried to open the blog from incognito without logging in wordpress?

From my side the standard theme does not have an issue, on the contrary with legenda, the blog page opens but does not load the articles/posts preview in the page. The three dots loading symbol do not display as it is the case when I open the same blog page while I am logged into wordpress.

F.

#230223 Copied

Rose Tyler

Support staff

February 25, 2020 at 13:46

Hello,

Please provide temporary FTP access, so one of our developers can take a closer look.

Regards

#230279 Copied

Fabio

Participant

February 26, 2020 at 20:51

Dear Rose,

Provided.

Please keep track of necessary changes because I would need to report them on the live website.

Thanks.

F.

Please contact administrator
for this information.

#230383 Copied

Rose Tyler

Support staff

February 27, 2020 at 10:10

Hello,

Please check the page now – http://prntscr.com/r8d8hc Changes were done on this page only (custom CSS for the page and element). There is no solution for Masonry element, unfortunately.

Regards

#230398 Copied

Fabio

Participant

February 29, 2020 at 10:00

Dear Rose,

Thank you for the support.

Could you please tell me how to implement the same changes on the live website?

Thanks.

F.

#230493 Copied

Rose Tyler

Support staff

February 29, 2020 at 13:27

Hello,

You’re welcome! Go to Edit page on the staging site and copy code of the content from Text tab http://prntscr.com/r9gdch > add this code into the page on the live site + copy custom CSS http://prntscr.com/r9gdqe

Regards

#230502 Copied
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