Forum Replies Created

Viewing 30 posts - 45,331 through 45,360 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 29, 2020 at 11:34

    Dear,

    Do you mean this notice http://prntscr.com/r9f8qi ? You selected an empty static block here – http://prntscr.com/r9f90x > http://prntscr.com/r9f947 I’ve edited your menu item and this static block, please check the menu now – http://prntscr.com/r9faid + http://prntscr.com/r9fan7 > http://prntscr.com/r9fari , titles and links of menu items you can edit here – http://prntscr.com/r9fb2t http://prntscr.com/r9fb9n

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 29, 2020 at 11:24

    Hello,

    I’ve sent your questions to our technicians. Due to the weekend, they will be able to take a closer look from Monday. Please wait.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 29, 2020 at 10:46

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 29, 2020 at 10:46

    Hello,

    Sorry for the delay in answering.
    Try to sue the next custom CSS code:

    .single-product table {
        width: 408px;
    }
    .single-product table td {
      border: 1px solid #222;
      padding: 3px;
    }
    .single-product table tr:first-child td {
      border-top: 0;
    }
    .single-product table tr td:first-child {
      border-left: 0;
    }
    .single-product table tr:last-child td {
      border-bottom: 0;
    }
    .single-product table tr td:last-child {
      border-right: 0;
    }
    .single-product table td:last-child {
        text-align: start;
        padding-left: 8px;
    }

    > http://prntscr.com/r9ev6i

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 29, 2020 at 10:31

    Hello,

    We are glad that you sorted out. Thanks for letting us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 29, 2020 at 10:30

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 29, 2020 at 10:29

    Hello,

    Try to set these settings – http://prntscr.com/r9eplx

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 16:49

    Hello,

    As I can see, your are using static block in short description of these products http://prntscr.com/r93w43 http://prntscr.com/r93wj6 > http://prntscr.com/r93wcx > http://prntscr.com/r93wua Try to remove short descriptions for mentioned products, and check Home page a few times to make sure that the content of static blocks causes the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 16:31

    Hello @creatoys,

    Thanks for your request. This will be added in one of the next theme updates.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 15:58

    Fixed. Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 14:53

    Hello,

    We no not see the problem on your Home page right now – http://prntscr.com/r91rdw Is the problem solved?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 14:00

    Hello,

    Disable Query Monitor plugin and check the Home page then. If it works fine, contact support of the plugin. If this doesn’t solve the problem, provide us with temporary wp-admin and FTP access, so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 13:52

    We are glad that you sorted out. Thanks for letting us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 13:51

    Hello @couturedemarie,

    I am glad that you sorted out.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 13:50

    Hello,

    To apply custom CSS code for mobile, you can use appropriate area in Theme Custom CSS or media query – https://www.w3schools.com/css/css_rwd_mediaqueries.asp
    For example, this code can be added in style.css of your child theme:

    @media only screen and (max-width: 480px) {
        h1 {
            font-size: 1em !important; 
        }
        h2 {
            font-size: 2em !important;
        }
        p {
            font-size: 0.5em !important;
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 13:09

    Hello,

    Here are 2 videos about Cart and Categories widget – https://dropmefiles.com/XTS3n We can’t see the problem. Make sure that browser cache is cleared. Do you use additional extensions for the browser? Try to disable them. What mobile and version of the browser do you use? Try to check from another device.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 10:36

    Hello,

    1) As we can see, widgets are closed – https://prnt.sc/r8vm8a Please describe the problem/desired result in more detail.
    2) About the problem on the cart page – Do you have this problem with a default WC theme (Storefront) or with our theme only?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 09:29

    Hello,

    These product categories – http://prntscr.com/r8vwmx you can find here – http://prntscr.com/r8vx08
    Categories of posts – http://prntscr.com/r8vxfy > http://prntscr.com/r8vxm0

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 09:04

    Hello,

    1) You’re welcome!
    2) Please change this code http://prntscr.com/r8vite to

    .portfolio-image .zoom a:first-child span:before {
            margin-top: 50% !important;
            margin-left: 0px !important;
    }

    3) Sorry, but there is no such possibility for the portfolio.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 08:20

    Hello,

    I’ve disabled “Nice Scroll” in Theme Options > General. Please check the footer now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 08:16

    Hello @couturedemarie,

    You can change “Full height” in settings of the slider to “Custom” then you will be able to set the desired height for desktop and tablet/mobile. Also, try to change Background size of slider item – http://prntscr.com/r8uukb
    Please create a new topic for own questions next time – http://prntscr.com/r8us9y https://www.8theme.com/forums/xstore-wordpress-support-forum/
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2020 at 16:56

    Hello,

    You can use this custom CSS code:

    .back-top {
        right: unset;
        left: 15px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2020 at 16:33

    Hello,

    Please make sure that WPBakery Page Builder is enabled for products – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2020 at 16:31

    Hello,

    We do not see the black box on your site, but you can add this custom CSS code

    html[class*="span"] {
        float: none;
        min-height: unset;
        margin: 0;
    }

    to achieve such displaying – http://prntscr.com/r8ke2f

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2020 at 16:27

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2020 at 15:45

    Hello,

    Theme options > WooCommerce (Shop) > Single product page > Size Guide Image.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2020 at 15:32

    There is no such possibility, unfortunately.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2020 at 14:46

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2020 at 14:41

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2020 at 13:58

    Hello,

    We do not have this problem on our test site.
    If you have a staging site with this problem, try to disable all 3rd party plugins and check images then. Do not forget to clear browser cache.
    To be sure that the problem is not caused by changes in child theme, check how it works with the parent theme.
    Let us know the results. If you need further assistance from our side, provide URL of the staging site, temporary wp-admin, and FTP access.

    Regards

  • 1 2 3 … 1,511 1,512 1,513 … 2,271 2,272 2,273
    Viewing 45,360 results - 45,331 through 45,360 (of 68,187 total)
Viewing 30 posts - 45,331 through 45,360 (of 68,187 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.