Return to previous page

Search site problem - by Eduard - on WordPress WooCommerce support

This topic has 9 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Rose Tyler

Eduard

Participant

February 27, 2020 at 08:16

Hello, I have a problem with the search on the site, if i search one product with example SKU 103404, it shows me more than just that product, and that product is the last one, how can we resolve to show me only the product I am looking for

Thank you in advance

Please, contact administrator
for this information.

#230389 Copied Theme version: 6.2 WooCommerce version: 3.9

8 Answers

Eduard

Participant

February 27, 2020 at 08:17

https://prnt.sc/r8bgn6
https://prnt.sc/r8bgtr

#230390 Copied

Rose Tyler

Support staff

February 27, 2020 at 10:16

Hello,

We can’t log in to your wp-admin http://prntscr.com/r8db7n Please check.

Regards

#230399 Copied

Eduard

Participant

February 27, 2020 at 10:30

Try now please

#230401 Copied

Rose Tyler

Support staff

February 27, 2020 at 11:06

The same problem. Do you need our IP?

Regards

#230406 Copied

Eduard

Participant

February 27, 2020 at 11:32

now its ok try please

#230414 Copied

Rose Tyler

Support staff

February 27, 2020 at 11:58

It is not a bug, because descriptions of other products have “103404” text in the description – http://prntscr.com/r8f5ut , so you need to change descriptions.
Also, it is possible to change the order of these results http://prntscr.com/r8f6jj via child theme. If you need help with such changes, provide us with temporary FTP access.

Regards

#230415 Copied

Eduard

Participant

February 27, 2020 at 14:39

ok solve thank you very much

#230421 Copied

Rose Tyler

Support staff

February 27, 2020 at 14:41

You’re welcome!

Regards

#230422 Copied
Viewing 9 results - 1 through 9 (of 9 total)