Search site problem - by Eduard - on WordPress WooCommerce support

This topic has 9 replies, 2 voices, and was last updated 4 years, 2 months ago ago by Rose Tyler

  • Avatar: Eduard
    Eduard
    Participant
    February 27, 2020 at 08:16

    Hello, I have a problem with the search on the site, if i search one product with example SKU 103404, it shows me more than just that product, and that product is the last one, how can we resolve to show me only the product I am looking for

    Thank you in advance

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Eduard
    Eduard
    Participant
    February 27, 2020 at 08:17
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2020 at 10:16

    Hello,

    We can’t log in to your wp-admin http://prntscr.com/r8db7n Please check.

    Regards

    Avatar: Eduard
    Eduard
    Participant
    February 27, 2020 at 10:30

    Try now please

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2020 at 11:06

    The same problem. Do you need our IP?

    Regards

    Avatar: Eduard
    Eduard
    Participant
    February 27, 2020 at 11:32

    now its ok try please

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2020 at 11:58

    It is not a bug, because descriptions of other products have “103404” text in the description – http://prntscr.com/r8f5ut , so you need to change descriptions.
    Also, it is possible to change the order of these results http://prntscr.com/r8f6jj via child theme. If you need help with such changes, provide us with temporary FTP access.

    Regards

    Avatar: Eduard
    Eduard
    Participant
    February 27, 2020 at 14:39

    ok solve thank you very much

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2020 at 14:41

    You’re welcome!

    Regards

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