Hello,
Could you, please, provide temporary wp-admin access?
Regards
Hello,
Could you, please, provide temporary wp-admin access?
Regards
Hello,
You’re welcome!
Have a nice day.
Regards
Hello,
Theme Options > WooCommerce (Shop) > Shop > Products style > Product Content Elements
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Hello,
Please provide FTP access also.
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Hello,
1) Try to use our Products element.
2) Appearance > Widgets > Shop sidebar
https://youtu.be/Je2rCPXBQMw
3) Theme Options > WooCommerce (Shop) > Shop > Shop page layout > Products Per Page and Per Page Variants Separated By Commas
4) It is default sorting that comes from WooCommerce, there is no option to change the position of it.
You can add widgets in Appearance > Widgets > Shop filters area. Filters, like filter by attribute, will be visible on the frontend once you create variable products. Please read this article https://docs.woocommerce.com/document/variable-product/ and want this video – https://youtu.be/LgzC4iK-j6A
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Hello,
It will be improved in the next update of the theme. The update will be released within the next week. Please wait.
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Hello,
What device and browser do you use? Try to clear browser cache on your mobile and check one more time.
Could you, please, record a video of the problem?
Please set the administrator role for the user.
Also, provide us with temporary FTP access.
Do you have the problem while scrolling when all 3rd party plugins are disabled on your site?
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Hello,
I am glad that you sorted out.
Have a nice day.
Regards
Hello,
Actually no matter what email you will use there, even some randomly generated because we need it just for test. Anyway, you can use this one plugins.8theme@gmail.com But, please, don’t use it for any newsletters or reports of your site in future!
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Hello,
Thanks for the video.
Theme Options > Footer > Footer layout > change Footer Columns. Then go to Appearance > Widgets > edit widgets from the Dashbord.
Provide us with temporary wp-admin access (user and password).
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Hello,
You can disable “Sticky Add To Cart Bar” in Theme Options > WooCommerce (Shop) > Single product page > Single product layout.
It looks fine – http://prntscr.com/rvvs44 for me in the Chrome browser. What browser do you use? Have you tried to clear the cache?
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Hello,
Sorry, but your question is a bit unclear for me. Could you, please, provide a screenshot?
Also, check how it works on our demo – https://xstore.8theme.com/
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Hello,
Download admin.php and walker.php files by this link – https://dropmefiles.com/Vy6LP , reupload these files in xstore/framework/thirdparty/menu-images/inc folder via FTP.
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Hello,
Try to clear browser cache on your mobile. If this doesn’t help, let us know what device and browser do you use? What versions of them?
Provide temporary wp-admin and FTP access.
Can you see the same problems on our demo https://xstore.8theme.com/ ?
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Hello,
Please describe the problem in more detail with screenshots. Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.
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You’re welcome!
Have a nice day.
Regards
Hello,
1) You can ignore the mentioned message. Our theme uses Header Builder that allows placing menus in any part of the header http://prntscr.com/rvfh9t , so there are no Manage Menu Locations settings.
2) Download admin.php and walker.php files by this link – https://dropmefiles.com/Vy6LP , reupload these files in xstore/framework/thirdparty/menu-images/inc folder via FTP.
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You’re welcome!
Regards
You’re welcome!
Regards
Hello,
Theme Options > Footer > Footer layout > change Footer Columns. Then go to Appearance > Widgets > move the Facebook widget to Footer column 2 area.
Also, watch these videos – https://youtu.be/NSSFa7ukx6I https://youtu.be/gY-x4m47Duo
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Hello,
I do not see the problem – http://prntscr.com/rvb1sx On which page the font doesn’t work?
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You’re welcome!
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Have you tried to disable all 3rd-party plugins and clear cache?
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Hello,
Make sure that your new brands are not empty.
Provide temporary wp-admin access and title of the new brand which isn’t shown in the sidebar.
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Hello,
Go to Header builder and delete the Wishlist element from the header content – https://prnt.sc/rv95x2
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Hello,
You need to change line-height of titles – http://prntscr.com/rv8uku , for example – http://prntscr.com/rv8uvs > http://prntscr.com/rv8vg1
The slider size you can change here – http://prntscr.com/rv6u60
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Hello,
Edit page > [8theme] Layout options > Custom background color
or you can change the bg using settings of the Elementor. Provide us with URL of the mentioned page + temporary wp-admin access.
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Hello,
Please see screenshots – https://prnt.sc/rv7p30 https://prnt.sc/rv7pax > http://prntscr.com/rv7pwz
Sometimes new strings are added and only after synchronization, you’ll be able to translate new strings or strings that were changed. Not always, but some strings can be missing after the sync and you need to find and translate them one more time, this is independent of us and relates to WP functionality.
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Hello,
Go to Static block > edit “Category page banner”
http://prntscr.com/rv73hg http://prntscr.com/rv73z3 http://prntscr.com/rv73v3
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Hello,
You’re welcome!
Regards